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Base Serviced Apartments - Sir Thomas Street
1-3 Sir Thomas Street, Liverpool City Centre, Liverpool, L1 6BW – Show map
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6 reasons to choose Base Serviced Apartments - Sir Thomas Street
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83 verified reviews
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Base Serviced Apartments - Sir Thomas Street's staff speak: Polish, Italian, Spanish, English
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WiFi is available in all areas and charges are applicable.
Public parking is possible at a location nearby (reservation is not possible) and costs GBP 10 per day.
Non-smoking rooms, Family rooms, Heating, Non-smoking throughout
Polish, Italian, Spanish, English
14:00 - 22:00 hours
09:00 - 10:00 hours
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 4 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge for children's cots/cribs.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Base Serviced Apartments - Sir Thomas Street accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Please note that there is no lift within this property and rooms can be accessed by stairwell only.
Check-in time is between 14:00 and 22:00 at the office, apart from Sundays, when the office closes at 21:00. Alternative arrangement can be made for all check-ins after this time, but they will incur a fee of GBP 20. The office is situated in Hudson Gardens, and all keys must be collected from there, and returned there upon check out.
The office address is: 2 Hudson Gardens, 136 Duke Street, (off Cornwallis Street), Liverpool, L1 5BB.
The property has an over-25 policy and is very strict on noise pollution, as the apartments are in a residential block.
The property does not accept stag or hen groups; such bookings received will be subject to cancellation.
The property reserves the right to request a photographic ID and to pre-authorize a security deposit on the credit/debit card (must be the same card used for the accommodation pre-payment), from GBP 50 up to GBP 250 per person by chip and pin terminal on arrival. Please be advised that cash, visa electron, solo or laser cards are not accepted as a method of payment or for a pre-authorization.
Please note that the check-in and key-collection take place at: 2 Hudson Gardens, 136 Duke Street, (off Cornwallis Street), L1 5BB. Liverpool.
Based on 83 reviews
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Good central area to all amenities
Accessing the property at night was scarey due to drunks and homeless people lying in doorstep!! Would not recommend to females travelling solo !!!
Amazing penthouse suite. Right in the middle of Liverpool but far enough from the busiest night spots to be quiet. Great value for a shared group. Loved it.
Very new and clean. Nice to have towels, Bathroom toiletries and Kitchen tea/coffee etc provided. All furniture and fittings of a high standard.
Very noisy at night but I guess that should be expected in a city centre location - just remember earplugs! Room fans would be good for the bedrooms as very hot and unable to open windows at night due to the noise.
View from the roof was good and access into town
Parking was a street away, no lift and staying on top floor with 4 young children. No clean towels at all even though we were there 7 nights so had to wash them myself but then there is nowhere to dry them. Ensuite to master bedroom smelt awful and by the middle of the week the bathroom and bedroom became unusable. This was not fixed even though we told them about it. Had to cram 6 people into 1 bedroom and ensuite. Rubbish not removed at all and nowhere to put it so I had to put full bags of rubbish on the roof terrace which attracts the birds, not good. There are loud speakers on the roof of the met qtr across the road that go off every hour or so to scare the birds away. It is like a screeching noise and the is through the day and night and lasts about 10 minutes each time, so even though it is very hot you cannot sleep with the windows open so it could do with some air conditioning. Not enough toilet paper and they would not bring more so had to buy our own.
Nice welcome from staff
- having to check in in one building, then take a cab to a sketchy looking unmarked doorway at another address -dragging my suitcase up two narrow flights of stairs over shabby carpeting -entering a pitch dark apartment and fumbling for 5 minutes before remembering my flashlight was in my bag....though there was a light switch in the hall the LEDs overhead shed no light at all -I got zero sleep as the corner outside was noisy for much of the night. Virtually ever y bus in Liverpool rounded that corner directly outside my room. -Though I think I was expected to return my key to the check-in site....no. -Never again.
The overall feeling of staying in the apartment is good. The location of apartment is absolutely convenient for traveller
Location was great lovely apartment
We were staying on the top floor of it and it was stairs the whole way up! They had no blinds on the window so you couldn't really sleep in. The birds were so loud!! Plus we were a gang of girls and we are being charged £80 for towels because they had some tan on them (which will come out in the wash) we were only giving 1 towel each for the whole weekend. Would not stay there again!!!
The location, decor & facilities were really good. Handy for Liverpool 1, Mathew St & shopping.
The sofa bed was in the living room not the bedroom as advertised this meant that whoever was sleeping had to get up when others got up. No wifi, we wanted 2 stream music from Spotify.
Almost everything about this apartment was great. The staff were very helpful.
No A/C and no lift
The apartment was lovely
The 55 steps to the apartment with cases was horrendous!! The sofa bed was broke & 2 people paid to sleep on that .
The cost, got the room at a good price, that was the only plus point.
I should have read the comments from previous people who had stayed here. From booking on line within minutes I was contacted from Base Service Apartments. Very inconvenient to have to pick the keys up from one place then have to get to the room. The room itself was basic, the bed was of a very poor standard, moved every time you sat on it, you had to as there was no chair in the room. The shower was again very poor quality and the water pressure weak. We stayed 3 nights, no one came to replenish the room or empty bins, good job I brought tea bags and milk. The room itself was noisy from the area outside, bus stop, generator from the pub below, I would not think someone on business would enjoy staying there, being woke up from about 4am due to road sweeping machines and then the busy bus timetable from the bus stops outside the room, you had to get by with power naps until you got up at about 9am. The lighting both in the entrance area and the room itself was ver poor, no doubt to save money. I am aware that I have no doubt just reiterated what other people have wrote about the place, that said I found it hard to believe that they have the cheek to ask for £250 pre- authorised up front in case of damage!!!. I will not be staying with Base again, I would suggest reading the previous comments before staying in any of there Apartments or rooms.
Location, internal design, space, cleanliness.
Location, clean rooms
no wifi(in a pub downstairs had one), well clean rooms but in a kitchen there was small piece of glasses all over, had to clean that up at first thing we got in aN apartment. Rooms very noisy, windows are only single glassed, but didn't bothered us too much. Had to pay 1000£ deposit of two aparments, I think is way too much. Also pick up the keys is difficult, and you get only ONE, which is really nice with 6 guys...
The situation and comfort of the flat
the creaking doors, no lift and badly explained parking location
Location of apartments were excellent. Staff very friendly.
Having to go elsewhere to check in.
Very reasonable price for a nights stay during the week. Clean.
Two hours sleep due to poorly insulated glass. Wanted to drive home at 3am but couldn't drop the key of until 9am.
The location was good, parking was reasonable and modern facillities
Showers in both apartments were tempramentle and security deposits were extremly high
car parking in a multi storey to exspensive needs cheaper and better parking
location, style, luxury, spacious
Location, spacious, clean
Only one key, no wifi, too high freezing of money
The apartment was excellent for location and the price was very reasonable for the accommodation.
Getting the keys!!! The distance between the office and the apartment is not as convenient as the website/booking details make out. This caused discomfort for some members of the party. The only negative about the apartment was the road noise as the windows did not provide much insulation from outside noises
The location was great and very handy to explore the sights of Liverpool
The directions we were given to find the appartment and parking facilities from the office were very poor and it took us over an hour and a half to locate both!! we were only given 1 set of keys between a party of 7 which really wasn't ideal.
Was sold an apartment, with fully fitted kitchen and lounge area, confirmation pics showed a open plan area with corner settee, when infact it was a room above a pub and up a damp smelling stairway. When I called base to find out what had happened I was told " you miss have made the mistake not me, I know better than you as I do this for a living you don't! Why would you think selecting a double room means an apartment" I replied explaining that because I searched for appartment and the description was for an apartment with kitchen and living room space and that there is a choice of one or three bed apartments. To which he replied " it is your fault no one else has complained about this" I asked if we could change and was told only if I was to pay over double the price I had already paid for a three double bedroom apartment, where only myself and partner would be occupying one room. I was told they were not willling to help or compromise any further. After a stressful day of this and business, we went out for food as we had no where to eat or store drinks, we went to bed to be woken at 5am due to the amount of noise outside, crates being dropped off and collected across the road, recycling, and the buses must start at that time aswell, as they were a constant noise keeping us awake, this noise was present both mornings. I understand noise is not the fault of base but when you can even hear peoples heels on the pavement a floor below, base should sort this issue out. The windows, as thin as paper were unsafe, I personally could not close them and had to ask my partner who would have to manover them around for minutes before they would drop shut suddenly with force, I'm sure not compiling with health and safety legislation.
Amenities were great and so was the location and price. Great if you are having a meeting or shopping with friends or family in Liverpool and don't like staying in hotels.
I had the deposit of £500 inadvertently taken from my account and had to ask for it to be reimbursed which it was within 2 days but be aware.
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