base2stay Liverpool  

Friendly helpful staff, ideal location for exploring Liverpool, good sized rooms with a great mini kitchen, free wi-fi and help yourself computers as well as a coffee machine. Budget friendly.

Nothing.

This hotel is consistently excellent. Spotlessly clean, friendly staff on desk and rooms are all of a high standard

All excellent

The friendliness of the staff immediately as we arrived was great. Very helpful and informative. Great location.... incredibly modern! Top class!

The fact we were only staying the one night!

location, decor and ambience. First class rooms

no control over room temperature below 23 degrees. Asked reception to lower and they wouldnt lower below 19 degs.

Facilities were excellent Staff friendly Really good value and have already recommended to friends.

Did not like the breakfast . It is continental.

Our lights went in our room and we were only provided with a lamp and there was no offer of a discount or refund even though we were without main lights for the duration of our stay!

Modern, clean and comfortable room. Damien (I think) on reception at check in was very helpful and friendly.

There is possibly a problem with the water....tried to get a drink of water from tap in the middle of the night but I couldn't get any cold water, tap just kept running warm water. However then in the morning when I brushed my teeth the water was cold?!

The hotel apartment was gorgeous, loads of room and it was luxury!

There isnt anything i didnt like

cheap and comfortable. excellent value for money and near city centre.

The staff were very friendly and helpful.If we needed to know anything,they were very willing to help.The kitchenette,altho small was at hand with tea and coffee facilities.We also had a safe which was ideal.It was quite close to Liverpool one,which was a bonus.

The room was smaller than we expected,and the view wasn't very nice,with derelict buildings opposite.The ensuite was a bit smaller than we expected,but adequate.

great place to stay

not one thing

The location is very good being very central.

(1)The room (401) surely cannot be classed as a superior room,(2)It was very warm in the room and the temperature could not be set lower than (23), The total charged for the room was £250,,the amount on the receipt stated £180 ??

Great rooms at a brilliant rate!!

Location

You could not open the windows. The Air Con did not work properly. The Shower was broken. The booking was in a incorrect name. The noise was terrible

location, design, friendly staff, clean.

nothing

the friendlyness

Excellent staff helpfulness especially Darren on reception, gold star. Very close to centre. Good value .Will stay again and have already recommended to 2 couples who said they would also be trying you out.

Could have done with tea as well as coffee being available in lounge area to save having to go back to room, so we could have relaxed in lounge area.

Central. Friendly. Took time to explain about facilities. Good modern facilities. Clean. Good sized room.

Great rooms, beds, location & lovely friendly staff.

No fresh air because the windows do not open.

Very friendly staff, couldnt do enough to help us! Very clean and comfortable rooms, right in the heart of Liverpool.

the location- close to city centre , lime streeet station and arena and convention centre, security safe, there was card entry for doors and lifts, the mini kitchen was ideal for business travellers i was at a confrence and it allowed me to have my own food love the ice machine too. staff very friendly and helpful and also offered luggage storage if early check in or late check out

that there was not a proper receptical for the ice like a plastic jug

Great service, very modern, well designed with all the amenities one can expect within the room and throughout the building.

We liked everything...

Amazing attention to detail. Staff well polite and inform of what is going on around. Service was stunning. Beautiful design. Exceptional location. We will be back.

After 5 minutes thinking about it i can't fault them.

Close to the city centre, Lime Street, Liverpool One and the Albert Dock. Located in an area with clubs and bars which didn't affect our sleep during our week day stay but may be noisier at the weekend.