눉When I arrived home,the next day,I realised the price of our room had been taken out of my bank twice,this made me overdrawn! (There had been an initial problem when I first booked,as I booked a 1 person bedroom as opposed to 2 person bedroom,I know this was my error but I contacted the hall immediately and it was sorted within half an hour of booking,initially so there should have been no problem) The receptionist I spoke to,several times was professional,and polite...This has now been rectified due to the help of my bank,but I could have incurred bank charges so this put a dampener on our wonderful experience,my husband will be paying next time!
눇We received a complimentary bottle sparkling wine/chocolates and a nice card due to the fact that it was my birthday. I liked the serenity of the place,ambiance and staff. Room was small but sympathetically decorated to the era where the Hall initially belonged-also overlooking the front of the hotel,so lovely views too,over the stunning grounds. Beautiful breakfast,nothing was too much trouble. Absolutely love Beamish Hall and apart from the problem with the charges,I wouldn't hesitate to go back for a relaxing time.