Park Inn by Radisson Bedford  

The location is second to none shopping centre nearby and train station is a few minutes away. Being beside the river is an added bonus seeing the swans etc wonderful location.

The park inn is a little bit pricey per night and it would be nice to see a few more offers. On a personal note we come to bedford to visit my daughter husband and 2 young grandsons and they live in harrold so with hotel bills, taxis, and train fares it can be very expensive 3 or 4 times a year so maybe an offer now and then would be nice.

It was close to th river which is where we needed to be.

The staffs attitude was appaling, very unhelpful!! The '24 hour bar' never had a member of staff there and when we asked at reception the first time we had to wait 15 mins for someone to come and we asked for the lights to be put on it was like the world had ended!, the next day we had a celebration and we wanted a bottle of champagne, we had to wait another 20 mins for someone and then there was no champagne, no prosecco all out of stock and very limited wine due to this reason. We asked for a late check out which was honoured but as a young couple we had been put on a joining room next to a young family so was woken up at 7 with children screaming and then at 10 am the cleaners walked in our room while we were asleep, this is appaling as not only did we have a late check out but normal check out isnt till 12!!! On check out we asked about the complaint procedure and asked for head office's number, they would not give it too us! and the receptionist tried giving back the room key instead of my boyfriends credit card! it took about 10 mins of tellling him what he did until he realised! I think the service is awful and i will never stay or recommend it too anyone!

Freindly and well positioned to the town centre

We could walk into the town ..

We were the only ones in the restaurant that evening it was no atmosphere and cold ... we ordered a bottle of wine .. Cava ... the waiter bought the wine and did not make any attempt to open the bottle ... my husband opened the bottle I ordered fish and chips the fish had dark brown breadcrumbs on and tasted dry the chips were only just cooked so tasted very hard ... we wouldnt eat there again .... but the hotel room was ok just... Very noisy we were awake most of the night as the disco music was banging through the floor of our room

Service was good and staff very helpful.

I like having a room with a view of the river. The restaurant was delightful also with a lovely view of the river. The breakfast was good with a wide selection. The service provided by reception staff and room service was excellent.

The only issue I have is that the room was cold.

The staff (when around) were very polite, and helpful.

There were insufficient parking spaces, which is annoying after a 3 hour drive, and foods service at the evening meal was very poor. One of our group still has not had his dessert.

The location is central and when there was an issue with noise from a neighbouring room we were upgraded immediately.

The windows in the room were very old and broken which meant it was probably a bit noisier from the road trafficwe than it needed to be.

Our room on the 6th floor was spacious and had the most marvellous view overlooking the river Ouse. The staff were very friendly and the car aprk was good.

The room facilities and house keeping, what a disappointment! We had paid for an upgraded (business)room. It was supposed to have amongst other things; bathrobes and upgraded toileteries. It had; no bathrobes, minimal toileteries = 1 soap, I shampoo, 1 body lotion, which were used on the first night and never replenished, One wonders what one gets for the non upgraded? I drinking glass was chipped and the air conditioning kept resetting to 25c whatever we did. The room was cleaned well but who checks the facilities?

Impressed with the polite and speedy way reception dealt with my request for a change of room. Excellent.

I did not like the fact that all the hot breakfast items had been removed by 9.15 before I had finished my cereal! Along with other guests had to request my hot breakfast. Hardly buffet!

Very clean amd welcoming

Quality of food was shocking, I could not eat the breakfast on Saturday morning, I had dinner in my room one night which was disgusting in every way(the dirty tray was still in the room 24 hours later)

.Its proximatye to the city.

I stayed in Park Inn as my son was going to start in Bedfordshir university and I was there to help him settle in. I founf the staff very helpfull but I am affraid that it was extremly noisy with all sorts of kids running around. I think there was a weeding on that day which did not help