Beech Mount Executive Accommodation  

Breakfast was excellent. Most members of staff were excellent.

Single room impersonating a double room. Very cramped. Only chair broken. No bedside table on one side of bed due to shower room door being so close to bed. Fan switch broken. On/off on tv remote broken. Crawl under bed to plug in bedside light. Sash window did not stay open, slams shut. Moved all unwanted items in room to the top of the oversized wardrobe. Toilet seat very loose. Toilet sash window did not stay open, slams shut. Very low shower pressure. Lack of space to put toiletries. On arrival we asked to be moved from original room as the bed was falling apart. Man on reception totally ignored us when we left - he seemed busy playing on the computer. I do not understand how this hotel is given a four star rating.

We stayed in the new part and found the room very clean. Additional 'luxuries' such as replenished bottles of water each day, chocolate sweets plus shower gels and tissues (which are sometimes now not supplied in large hotels). Breakfasts were excellent and service was good. Receptionists were very helpful in providing information. Small bar was also welcome after returning from a day of sightseeing - was enjoyable to relax with a drink. Bus service near and excellent - only used the car one day.

Room was very small and bathroom cramped. If we hadn't been slim we wouldn't have been able to use bathroom facilities. Lift was out of order for the 5 days we stayed. Fortunately we are both quite fit and could manage the stairs but many people of our age would have had difficulties.

Friendly staff, bar prices were reasonable, 2 lounges to relax in. Very good breakfast in a nice modern room.

No hangers in wardrobe, no shaver socket, shower head would not stay in holder.

The room was clean and tidy but the sloping floor took time to get used to. Excellent breakfast, helpful staff..

The sloping floor took time to get used to. The electrics were not the standard I would expect in a Hotel Room,extention sockets under dressing table which were not the fused type so not very safe.

The staff excellent especially Jim who made us feel so welcome at a difficult time as we had attended a family funeral

The room was very basic for the price

Appeared to be the only hotel in all of Liverpool to be available for the night of 26th SeptemberDidn,t like

Didn't like paying £139 to sleep in a attic room with 'no room to swing a cat' , and a bathroom virtually useless. Your question in this section is surely for complaints when you ask for what I didn't like

The second floor room had only a roof light, so was quite dark. The shower had no hot water in the morning.

The friendliness of the staff and the excellent room.

The staff were extremely welcoming and polite. The room was very small (my husband actually joked that he would have to learn Yoga in order to use the toilet comfortably!) but clean and modern. Decor in general is excellent/superb in fact; don't let the old- fashioned outside put you off The surrounding area appears to be quite "rough", you wouldn't fancy going for a walk around outside but the centre of Liverpool is only a 5 minute taxi ride away, only costs about £4, hotel will get taxi for you. Breakfast was absolutely superb; fantastic service, lovely choice of food,champagne served at the table to start off Grand National Day in style! Overall a lovely hotel with lovely staff, the only drawback being it's location and the price;£185 for one night B&B was excessive but that was probably just because we were there for the Grand National, they will probably be a lot more reasonable at other times. Liverpool city Centre was fantastic, all the shopping you could want and plenty of nice places to eat.

Well-equipped room, clean ensuite - excellent breakfast choice

Small room, but ok for 1 night.

The breakfast was quite good and some staff were ok

Not as advertised - below standard accomodation and service

The breakfast as said by most was terrific. The rooms were comfortable.The place was clean

The rooms were a little overcrowded with furniture

The friendliness of staff and the facilities and the close proximity to Anfield Stadium

Nothing to dislike !