The Beeches Apartments

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Was a joke trying to find the actual reception for this group of hotwls
dotted all around the area took 3 stops before we got directed to the
right one. When we finaly checked in no cot for the baby as requested
and confirmed. Had to wait for them to find one. Droped our stuff off
into room and noticed dvd/tv in the bedroom my son didnt bring any dvds
with him so we brought 2 and it didnt work !!!

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price, location, newly renovated, everything was excellent (except for keys, sofa and carpet!!)

need better arrangements to pick up they key for someone who does not have a car. (Beeches apartments Upper St. Giles St), sofa needs replacing, take up the carpet in the living room and leave wood floors - easier for staff to clean too I would think!

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attention to detail eg flowers, mints, tissues etc

Some hanging space would have been appreciated especially if staying longer. no hooks for towels etc in Bathroom

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The location

Directions to the appartment were poor and finding the car park very difficult. The staff at Cafe 91 could not help us and we cast around trying to find the route.

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easy access to city centre

toilet flush very noisey....!!!!

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We didnt stay in the Appartments in the end because they'd had a flood and we were transfered to the hotel (same name) where we had a very comfortable stay. We stayed in there building furthest from the road which is best because quietest. Our corner room was very comfortable Easy walk to all of central Norwich

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Easy for visiying the city the appartment was very spacious

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Space and being able to please ourselves

The pictures on the webb site were the refurbished apartments ours was
in deed quite run down and the view was of building site

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The space, independence for brekfast/light meal, interesting part of city

The heating was inadequate, the TV quality was very poor

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Location, good heating, clean beds and kitchen

No cooker and the shower head was broken. It did not stay on the wall so made it difficult to have a shower. No instructions about where to collect keys and incorrect address of apartments given. Very confusing

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it provided what we needed for the trip and the staff were all very friendly, helpful and efficient. The associated cafe was excellent.

There was only one bathroom, which had to be accessed via one of the bedrooms. For a family trip this isn't a problem, but as I was sharing the apartment with a male colleague, this was a little awkward. The appt could have done with a lick of paint!