Beeches Hotel & Victorian Gardens  

5 minute walk to the City.

One week before we travelled over from Germany, we received an e-mail that there will be no reception and no breakfast due to change of manager - all doors are accessed per pin code, however we meet about 4 people that couldnt access thier rooms due to the codes. Being no reception, there was nobody to ask how to get in. We were there for 2 nights, after the first night we had no coffee, milk or sugar left, there was no housekeeping for the two nights, which seemed very unnormal to us.

friendly and helpful staff ,dining facilities ,cleanliness.

Location - close to Norwich Centre

The management has changed and the hotel no longer has a Reception or Breakfast Area. Codes are given to guests to access bedrooms - our code did not work. Found our stay comfortable but impersonnel with no staff on hand. Customer appreciation and service is somewhat lacking at present.

The rooms were clean, beds were soft, staff friendly, and prices were the cheapest we found that close to the city.

The toilets didn't flush very well, but not really a problem.

Good old fashioned location

Victorian gardens where charming

The hotel consists of three listed buildings within walking distance of the city centre and just off the ring road for easy access. My room was located in the building set away from the road with a fantastic view of the cathedral next door. In the evening I was entertained by fireworks and Christmas Carols from my window and in the morning I woke to a view of the snow covered gardens and cathedral. Best city view I have ever had! Thank you

Hotel staff had forgotten to check the drawers in the room and the previous occupant had left some clothes and corn flakes!! behind.

The cooked breakfast was very nice and service at breakfast was pleasant. The staff at the desk were professional and polite. The room was quiet, well away from the road.

I should have liked it if the shoe cleaning polisher at reception had been in usable condition. It was dried out. I recognise this is a complaint but seems a valid point to make. I didn't understand why the cooked breakfast seems sometimes to cost extra and sometimes to be included in the price of the room, but couldn't bring myself to haggle about such a matter. I think the en suite facilities are perhaps due for an update.

Bed en bad zijn van goede kwaliteit in rustige omgeving

Pas vlak voor aankomst bleek dat de receptie is gesloten evenals de mogelijkheid voor ontbijt. Dit lijkt me voor een hotel uit deze prijsklasse beslist geen aanbeveling.

There are no comments available for this review