Begelly Arms Hotel  

we chose this hotel to be close to Pemboke dock to catch the ferry to Ireland next day .The evening meal was very good value as was the breakfast

It would be more aurate to describe it as a hostel rather than a hotel. It is not cheap considering the rooms and buildings in general are in a poor state of repair and suffering from damp. On the plus side the bedding was clean anthe staff were polite.

There was no receptionist at reception. The room smelt of damp, the shower was leaking and as a result had a large mould infestation. The electric heater in the room was damaged and was lying on the floor which if used would have been dangerous. I wouldn't recomend this place to a family but would say it is ok as a last resort to purely get your head down.

Only thing we liked about the hotel was the fact that our room had been refurbished within the last 5 years. Excellent location but in the right hands has a million times more potential than it does.

We didnt like a lot, whole perception of hotel was lost on entering the 'site'. Actually drove past it as it looks nothing like the website pics. Looked derilect with 2 crater sized pot holes on entering carpark. Building needs revamping, looked shabby and paint had probably been done about 100 yrs ago. Seating area outside needs replacing big time, everything faded and dull or had more holes in than a collander and all plants were dead. Reception area stank of mould and gone off jos sticks. No one there so had to go to bar. Got served by a scruffy lady who needed a bath and had no interest in customer service, Same lady worked everywhere in the hotel except cooking and cleaning. Whole building need a revamp, 40's decor and carpet looked like it had been used in a mechanics garage,.family lounge is what it was, family lounge for the family, very uncomfortable with there whole family watching you as if you shouldnt be there. Family cat liked to stray into kitchen and onto dining tables. Very unhygienic. Main lounge door was closed 2 out of three days, didnt stay 3rd day, decided to go home. Wish id read the reviews first, The only time I would go there again is to buy the hotel from them cheap and renovate. But then again it would cost too much and the health authorities would have closed it down before I had the chance. I went camping day after I got home and I was more comfortable sleeping and eating this way than I was at this so called hotel. Booking.com need to listen, remove this 'hotel' from your database unless stated 'avoid at all cost' As for booking.com, its not your fault, brilliant service and confirmation, everything you would expect from a reputable company. Thank you

The staff were very friendly and attentive to our needs.

Good location Good parking facilities Good value for money Accepts Dogs

Cigarette butts outside of room Very small tv in room Heater hanging off wall

Big car park

Bar and restraunt closed sunday evening. Staff need a quick course at charm school. Tv very small in room could do with opera glasses.

had a large car park

too much wasn,t good to fit in this space

nothing

Room was very dirty and when asked the staff the resolve the conditions nothing was done the staff were less than helpfull we will not stay there again

Good location and food. Rooms were clean.

Secluded location

* Makeup foundation stains on the bedsheets on arrival * dirty stained towels that were supposedly "clean" * wasn't told that cleaner would arrive at 10am, after we had gone out for the day the cleaner didnt come back. stil had dirty bed sheets and towels, had to go to the bar and ask for more towels and had no more tea or coffee left to drink in the room.

Nice lady greeted us on arrival and wished us a nice stay in Wales .

Carpark was a terrible sight ... Old park benches.. Disgarded boat.. Shopping trolley... Facilities in general disrepair ... A piece of foam cut to size used as the double mattress for bunkbed .... Smell of mildew... Kettle wired directly into the wall at child level beside the bunk .... Couldn't find any one to check out ... Pub empty ... Chef walked off and ignored me.... Nice lady finally appeared to help after 20mins

Nothing it was possibly the worst hotel I've ever stayed in, I demanded a refund , it was dirt, smelly and gives the name hotel a bad name. It really should be closed And is nothing like its advertisement, don't be fooled

staff were friendly and friendly atmosphere in lounge bed linen clean and fresh

not as it was advertised - more like a hostel but hotel prices - room was separete to main building and these premises were not as expeceted.