Begelly Arms Hotel  

mainly poor .

Spacious room, big car park

The shower was very poor, no pressure what so ever.

Convenient location

Strange dining/bar hours

Only thing we liked about the hotel was the fact that our room had been refurbished within the last 5 years. Excellent location but in the right hands has a million times more potential than it does.

We didnt like a lot, whole perception of hotel was lost on entering the 'site'. Actually drove past it as it looks nothing like the website pics. Looked derilect with 2 crater sized pot holes on entering carpark. Building needs revamping, looked shabby and paint had probably been done about 100 yrs ago. Seating area outside needs replacing big time, everything faded and dull or had more holes in than a collander and all plants were dead. Reception area stank of mould and gone off jos sticks. No one there so had to go to bar. Got served by a scruffy lady who needed a bath and had no interest in customer service, Same lady worked everywhere in the hotel except cooking and cleaning. Whole building need a revamp, 40's decor and carpet looked like it had been used in a mechanics garage,.family lounge is what it was, family lounge for the family, very uncomfortable with there whole family watching you as if you shouldnt be there. Family cat liked to stray into kitchen and onto dining tables. Very unhygienic. Main lounge door was closed 2 out of three days, didnt stay 3rd day, decided to go home. Wish id read the reviews first, The only time I would go there again is to buy the hotel from them cheap and renovate. But then again it would cost too much and the health authorities would have closed it down before I had the chance. I went camping day after I got home and I was more comfortable sleeping and eating this way than I was at this so called hotel. Booking.com need to listen, remove this 'hotel' from your database unless stated 'avoid at all cost' As for booking.com, its not your fault, brilliant service and confirmation, everything you would expect from a reputable company. Thank you

The best part of the stay was the location. it is very close to folly farm which is ideal for our children. also very close to the beaches and other attractions.

The lodges outside the hotel which is where we were placed as a" family room" are in dire need of refurbishment. The basic items sink shower sheets were clean but skirting boards, curtains were covered in inches of dust.The kettle was filthy, light did not work in 1 room, door did not lock very well.generally tired and run down and fousty smelling. Also beware of dirty cereal dishes, i had a job to find a clean one one morning, which was a shame as breakfast itself was okay.

the staff were not clean or happy, the hotel was dirty the room stunk of BO the towels were dirty, bed hard. we couldn't wait to leave.

Good location Good parking facilities Good value for money Accepts Dogs

Cigarette butts outside of room Very small tv in room Heater hanging off wall

Big car park

Bar and restraunt closed sunday evening. Staff need a quick course at charm school. Tv very small in room could do with opera glasses.

Near Folly Farm; Good value eving meals. Comfy bed. Pleanty of car parking.

Close to folly farm

no cot provided even though booked for 2 adults and 1 infant

nothing

Room was very dirty and when asked the staff the resolve the conditions nothing was done the staff were less than helpfull we will not stay there again

Very basic very load party on when we arrived... Smelly and leaking shower which could be fixed in seconds if they made the effort ...