Hallmark Hotel Manchester  

We stayed following a wedding reception which was ideal as all we wanted was to relax once at the reception and not have to worry about taxis and getting home. The breakfast the following morning following a swim and short walk was ideal before checking out.

We were given Room 101 ? which viewed onto a wall of air-conditioning units. After only a couple of hours sleep the constant whine of these units made for a quite uncomfortable nights sleep. I would of normally said something at check-out but with a queue of almost 10 people and only 1 staff at hand I did not. This room should be either taken out of service or at the very least given a discounted tariff.

The staff were professional and eager to help.

The breakfast was on the poor side in terms of presentation and quality and was only just adequate. The shower in the bathroom was extremely poor in terms of the water pressure, I would be surprised if other guests have not remarked upon this. This in an area that requires immediate attention. For the business traveller an hotel has to satsify only three criteria, location, standard of room ( all aspects ) and quality of service and food.

The decor was lovely - on the interior. The exterior was a tad shabby, and my heart sank a bit on entering the car park. Nice surprise when we entered the lobby! The barman was very friendly.

The starter (seafood platter) was very poor in size and quality of cooking. The main course (shoulder of lamb) was nicely cooked. The restaurant staff were not very attentive - they were talking to each other while we were in need of a finger bowl and more drinks! Cheese board was very poor.

We were looking for somewhere reasonably priced and close to the airport. After looking at the hotels website we agreed that the hotel looked lovely and we weren't disappointed. It was only 4 miles from the airport and in a quiet location. The rooms were spacious, clean and well kept. We ate from the brasserie menu and enjoyed what we had, although at £10 for two drinks we thought it was a bit pricey. Only downfall we would say is that the beds aren't very comfortable. And for someone who has spinal problems I hardly slept a wink. I needed to book airport parking and the receptionist was extremely helpful and booked it for me as I was having trouble with the wifi on my mobile.

Just the uncomfortable bed as above

Excellent Meal in the evening, friendly and attentive staff, reasonable and comfortabe sized room. Pleasant surround.

Not a particularly attractive building, laundry service on a weekend would be useful.

the spa was great, staff really nice, pleasent location and lovely building

the shower curtain stank and I had to go out and buy a corkscrew as there wasn't one in the hotel, quite a basic thing for a hotel and essential for a bar

friendly staff. good food. excellent room.

limited variety on menu.

Atmosphere was nice.

Most staff were friendly except for the receptionist. She was quite rude and very unhelpful when I was trying to resolve Wifi issues. Issues were resolved in the end but only with my suggestions that she begrudgingly went along with. That was the biggest disappointment to what was really quite a nice stay.

Nice decor.

Overall the hotel was ok, however the bathroom was very small and where the door stop was position made it actually quite difficult to actually get into the bathroom.

The room was the most pleasing. Everywhere was clean and fresh throughout the hotel as well. We would book again.

Room looked lovely - see below for dislike to room Resturant has a lovely atmosphere - see below for dislike to food

Receptionist didn't tell us about breakfest when we booked in. We asked to book a table for evening meal and the receptionst told us the times available. When we got to the resturant our reservation hadn't been made then I found a piece of wood in my food. The tempature of the room was very very hot and no way of turning it down, there was a massive water pipe that run along the wall that was boiling hot the whole time. When opening the window it kept banging shut. We complained when checking out and received a refund for the food but nothing was said about the room tempature. This is bad management in my opinion, we won't be staying there again or recommending to others.

we were made very welcome. staff pleasant and helpful. facilities great and food outstanding. Lovely pool and gym facilities. rooms lovely. Would definately visit again for chilled stay.

Very nice hotel -the lifts were very old and outdated .Otherwise it was very good .