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Newest reviews for Bell Hotel

  • Anonymous
      United Kingdom
    1 September 2014

    Good location.

    7.5

  • Deborah
      United Kingdom
    30 August 2014

    Room Food Crisp white cotton bed linen Level of cleanliness

    Nothing

    9.6

  • Peter
      United Kingdom
    28 August 2014

    the politeness and warmth of all staff towards all (and they were sorely tested at times). the way our food and drinks were served made us feel we were valued. the quirkiness of the old building and the warm and comfortable room.

    the toilet bowl in our room had brown limescale marks. the staff being treated with terrible rudeness by customers/visitors for no reason. there were no stocks into which we could have had the trouble maker constrained.

    7.9

  • Anonymous
      United Kingdom
    27 August 2014

    The room was warm, the pub seemed nice, the location was amazing and the staff were nice and friendly.

    There was a weird banging/digging noise in the courtyard outside our room all night and kept us both awake!! The shower was broken too!

    6.7

  • David
      United Kingdom
    26 August 2014

    Perfect location. Bedrooms were well furnished and had an excellent bathroom

    Dogs in the public rooms (bar area)

    8.3

  • David
      United Kingdom
    26 August 2014

    The hotel was in the center of the town. Parking was good. The outside of the hotel was an old Tudor style building. The main part of the hotel was the correct style for the area.

    Room was full of the last persons clean and soiled clothes. Pets are allowed. Dog barked all night. Same dog was in the restaurant and barked every time some walked past.

    5

  • Rosetta
      United Kingdom
    22 August 2014

    Staff~ all helpful ,obliging and friendly. The food~ excellent value and delicious. Lots of tea/coffee etc provide in room.

    First stay...room was noisy as next to kitchen air~con No shower cubicle...shower over bath

    8.3

  • Robert
      United Kingdom
    19 August 2014

    Mostly everything

    Toilet refused to flush on last night. No one to really sort it and had to use next door bathroom - the room was unoccupied!

    7.9

  • Ian
      United Kingdom
    19 August 2014

    The pleasant service, the food and the general ambience

    8.8

  • Andrew
      United Kingdom
    19 August 2014

    Ambience Convenience for Abbey

    In ancient building, what you gain in atmosphere you lose in ability to keep it clean, etc

    7.1

  • Liliane
      United Kingdom
    17 August 2014

    Staff were very good. Breakfast was excellent and location was also excellent

    Room 21 was extremely poor very dirty. mould around the shower. A hole in the floor at the side of the bed was covered by a carpet! The floor was dreadfully noisy whenever you moved in the toilet. Very little room to move in the bathroom.

    6.7

  • Pamela
      United Kingdom
    15 August 2014

    Historic surroundings gave this hotel a homely but unique feel.The staff were excellent and looked after me as a lone visitor,finding a table in the restaurant I was happy with.I particularly liked the steak and salad offer,just enough and delicious.There was a wedding being held at the hotel and I was amply warned about it,it didn't interfere with my stay and even the noise from the disco was minimal.

    As with these old buildings some things are hard to update and it was particularly hot in some areas.

    9.6

  • June
      United Kingdom
    14 August 2014

    Location good. Food good, and convenient to have restaurant/pub in hotel.

    After a busy few days, ate early intending to have a restful evening watching t.v. This wasn't working. Room wasn't as good as on previous occasions and bathroom needed maintenance and updating. Disappointed this time, but may go again hoping for improvement.

    7.1

  • Lucy
      United Kingdom
    12 August 2014

    Clean room, friendly & helpful staff, good breakfast, great location.

    Low cold water pressure in room but not a big problem.

    9.6

  • Tracy
      United Kingdom
    10 August 2014

    Being able to walk across the road to Tewkesbury Abbey. The room had an iron and ironing board and the bathroom had a window.

    The single room looked nothing like the room in the photo and was certainly not worth the amount I paid as VAT was added onto the cost of the room and I was surprised but no longer had my confirmation to check whether this should happen. The breakfast had a good choice on the menu but the buffet looked tired and had been displayed with a lack of care. The croissants tasted stale. The internet was not working when I stayed and although this had been put onto Booking.com, it was not clear. I would not have booked the hotel if I'd understood this.

    6.7

  • Heather
      United Kingdom
    8 August 2014

    Excellent service, courteous staff, good food, cosy bedrooms.

    Lack of lift and WiFi unavailable

    9.6

  • Roger
      United Kingdom
    7 August 2014

    comfy bed, good sized room, full English breakfast was very good. Bar area pleasant with an olde worldy feel.

    restaurant staff not very knowledgeable when asked about the menu

    7.5

  • Mr
      United Kingdom
    7 August 2014

    Location and most of the staff were fantastic.

    No WIFI, Stale Cereals for breakfast, Very poor Ceasar Salad, grumpy staff.

    5.4

  • Christopher
      United Kingdom
    6 August 2014

    Location o.k. Car park o.k.

    Long wait at reception. Staff changed room first offered which was next to a noisy generator outside the window. All areas need a lick of paint and cleaning. The 2nd room was not particularly tidy and clean. Breakfast room grubby needed a good clean and decorating.

    5.8

  • Agnes
      United Kingdom
    5 August 2014

    The hotel itself looks excellent and the location cannot be bettered

    My bedroom. I had asked for a single room which turned out to be very hot and very noisy until 10 pm because it was situated just above the kitchens which actually stopped work at 10pm but started again at 7 am. It was room number 4 which I do not recommend.

    8.3

  • Anonymous
      United Kingdom
    5 August 2014

    Good location and the breakfast was good and included in the room rate.

    Lack of wifi.

    7.5

  • Chris
      United Kingdom
    4 August 2014

    Nice location, near the Abbey and town centre. Friendly staff. Good food for breakfast and dinner. Comfortable bed.

    No aircon in our room. Window latches faulty. Broken lampshade should have been spotted by cleaning staff. No tongs provided to handle bread at toast area. Could not identify the cereals offered at breakfast. Some updates and refurbishment needed. No shower.

    7.1

  • Ann
      United Kingdom
    4 August 2014

    Good food. Good bed. Lovely location. Helpful staff

    No air con. No TV control. Refurbs going on during my stay,but needs them.

    7.1

  • Robyn
      United Kingdom
    31 July 2014

    Friendly staff

    Very hot bedroom overlooking very busy road plus acoustics from Abbey clock and dogs scrapping in road

    5.8

  • James
      United Kingdom
    29 July 2014

    breakfast

    room /bathroom/ windows / all mentioned and more

    5

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