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Newest reviews for Bella Luce Hotel

  • Thomas
      Jersey
    23 August 2014

    Food

    Shower water all over floor to close to electric floor lighting also bed verey tied

    6.3

  • Ricardo
      Guernsey
    20 August 2014

    Three miles from Guernsey airport and the capital St Peter Port .The Bella Luce setting is in the beautiful village of St Martins with its tranquil green lanes and just a short stroll from the Southern Bay of Moulin Huet that inspired Renoir with some of his finest paintings. The Bella is part of the elite group “Small Luxury Hotels Of The World” indeed. Beautiful restaurant were we had a fantastic meal! World class dining in Guernsey!! Not to miss the amazing Fruit the Mare!! Great on classic dishes and many amazing specials, the wine list is superb, staff welcoming and friendly, nice touches in the rooms like a welcome letter with our name chocolates and wine on the room. I just wish to stay longer!! We will turn back! highlight recommend.

    10

  • Anonymous
      United Kingdom
    8 August 2014

    Good food, freshly cooked local produce Peaceful location within 10 min walk of St Peter Port through pretty unspoilt lanes- also on bus route! Attentive staff Pleasant ambiance in public areas

    Small bedrooms Unheated swimming pool

    7.9

  • Andrew
      United Kingdom
    27 July 2014

    Excellent staff and service, dinner was taken in the garden, first class food and service.

    Very busy at breakfast, once again asked to sit outside as lovely sunny day but no tables set up. Extractor fan in bathroom did not work, I did ask reception to fix but was not. These are small issues and would not prevent me visiting again or recommending the hotel.

    8.8

  • Catherine
      Guernsey
    19 July 2014

    Restaurant staff (although very pleasant) would benefit from some clear leadership Nd better communication. We had to repeat our drinks order twice, and having ordered our wine we were subsequently approached by can other waiter for our wine order. Two small yet significant points when evaluating customer confidence. Thank you

    7.1

  • Lynda
      United Kingdom
    5 July 2014

    Reception staff,housekeeping and waiters very accomadating. Chef in particular excellent and very helpful for a vegetarian !!!!!

    Female maitre de a bit abrupt and sharpe! If booking a holiday avoid a wedding on a weekend as table setting up in marquee around the pool is too obtrusive !Walls of bedrooms very thin !!!!!in main bedroom corridor VERY noisey.Plus gravel drive noisey.

    7.1

  • Alan
      United Kingdom
    29 June 2014

    Nothing was to much trouble for the staff. Colleen,(on reception) was particulary helpful. The food was always a very high standard

    No parasols or showers around the pool Wi Fi was a bit iffy

    7.9

  • Rob
      United Kingdom
    28 June 2014

    Quiet location, very helpful staff. Delicious dinner in lit up garden. Great breakfast. Everything we wanted for our break

    9.6

  • Liam
      Guernsey
    27 June 2014

    Staff were very helpful and friendly without being overbearing. Excellent room and food. Had a free upgrade on arrival.

    One waiter at breakfast. Seemed a little inexperienced. Forgot my toast and when I asked again it was cold and hard. We then had to ask for butter. The wait also caused my breakfast to start going cold. I had cinnamon instead of salt which made my eggs taste a little 'different'. Also didn't ask us how we wanted our eggs cooked.This may be a long complaint but I was actually just amazed at how many things one person could get wrong in one go! I found it quite funny and I'm sure he's all trained up by now. It didn't effect my stay at all.

    10

  • Michael
      United Kingdom
    17 June 2014

    Waiter staff very poor

    6.3

  • Adrian
      United Kingdom
    17 June 2014

    ecxellent location very good evening food

    - standard room cramped and noisy from kitchen extractor/air conditioning motor (?) - buffet breakfast unimaginative (eg no fresh fruit or muesli type cereal) but cooked breakfast good - swimming pool not available at the time of our stay due to re-painting but no recompense offered despite weather being hot. Use of a nearby hotel's pool was offered but this was not the same as having a pool in the grounds.

    7.9

  • Christopher
      United Kingdom
    16 June 2014

    Breakfast was good.

    Rooms were poor with windows not having casement stays to hold open window, bathroom door came off its hinges. no air conditioning. Pool out of use due to leaking linner. and rooms too small.

    4.6

  • Robert
      United Kingdom
    8 June 2014

    Size of room, great staff.

    Thunderstorm and blinds!

    9.2

  • Emma
      United Kingdom
    3 June 2014

    The staff were lovely. Location was great. Food was fantastic. Facial was excellent.

    Smaller than appeared on the website. Not really a spa hotel, more a hotel with a beauty salon attached. The pool wasn't working. Marquee blocking the gardens and ugly to look at is up all Summer.

    7.9

  • Anonymous
      United Kingdom
    2 June 2014

    Lovely location. Superb room. Evening meals were excellent but would have liked more fresh fruit as an option at breakfast.

    Really disappointed that the swimming pool was not open We were told that recent bad weather had stopped the cleaning of it. However, every other hotel pool on the island seemed to be open! Think we should have been told about this before our arrival.

    8.3

  • Johann
      United Kingdom
    30 May 2014

    Ambiance and the food

    9.6

  • Chris
      United Kingdom
    20 May 2014

    Great staff that went out of their way to help. Owner of property really really helpful too. Will definitely be going back and will recommend to family and friends.

    Nothing

    9.6

  • Anonymous
      United Kingdom
    6 May 2014

    The decor

    The poor cleanliness, unhelpful staff, terrible breakfast, single glazing with kitchen noise outside. No curtains. The list goes on

    4.2

  • David
      United Kingdom
    29 April 2014

    The style of hotel the service and the restaurant

    9.6

  • Michelle
      Jersey
    29 April 2014

    The staff were extremely friendly, happy and helpful, the décor was beautiful and the food excellent.

    Leaving!!!

    10

  • Annamarie
      United Kingdom
    23 April 2014

    The staff were exceptional, very friendly and helpful. The hotel & our room were all clean and lovely. The food was excellent. Over all we had a very pleasant stay and will definately be returning to the Bella Luce in the summer :-)

    Only one tiny minor thing is that the hotel markets itself as a spa hotel when reality is they offer beauty treatments and have an outside pool. Whilst we had no complaints at all about the treatments we received the hotel would benefit by having an indoor pool, sauna etc which you would associate with a spa (a gym would be good too) . This would still not put us off returning.

    9.2

  • Beth
      United Kingdom
    22 April 2014

    Lovely front of house staff. Helpful reception team. Quiet Nice lounge

    Could hear next doors TV.

    8.8

  • Nicholas
      United Kingdom
    13 April 2014

    Comfortable room, friendly and attentive staff,great food.

    Nothing

    10

  • Nicholas
      United Kingdom
    31 March 2014

    Attentive and friendly staff, great food and comfortable room.

    10

  • Chris
      United Kingdom
    24 March 2014

    very peaceful

    9.2

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