Ben Wyvis Hotel  

There's nothing in the Village except three hotels, very expensive bar prices and meals. Lovely location and the the staff are excellant.

The bar and meal prices are over the top, we complained but, were told we were in a top hotel and this is reflected in the prices.

Good food and excellent service

Lift to rooms very poor had to carry cases along corridors and steps for quite a distance

The location was lovely, hotel lovely to look at, but the room was up to much, very basic and in need of a face lift. But I did only pay £55. did not eat in the hotel as the menu was limited and not to my taste.

location, nice lounge

Food was the poorest on my trip which included a few hotls in Scotland. Furniture in the hotel was old and the rooms could do with updating

Good clean hotel, staff willing to give assistance

No covered outdoor smoking area

Views from front of hotel. The friendliness and helpfulness of staff.

3rd floor stairs were not as well cared for as the rest of the hotel.

The grounds

There was a problem with the water in my bathroom. Also, I think you could do with better signage -- especially to direct residents on the 3rd floor.

Room was very comfortable, warm and hotel lounge very comfortable and relaxing - breakfast good

We went for dinner at 7.45pm to be told that the kitchen stops taking orders at 7.30pm. The waiter suggested going down to the village shop to buy snacks!.. We thought this was unacceptable for a large hotel catering for tourists - the receptionist had not told us before hand that we needed to be in the restaurant so early. Many guests had arrived too late for the hotels restaurant and some had indeed gone to the local shop and came back asking for cutlery to eat their fruit or whatever. This spoiled an otherwise comfortable stay and we felt gave a very poor impression of scottish hospitality to guests who had chosen to stay in this hotel

The exterior was beautiful and the town of Strathpeffer is a quaint town near to Inverness. The night porter was extremely helpful, thoughtful and welcoming.

Checked in later in the evening - the hotel misplaced our booking. The manager attended to us and we didn't receive a warm welcome at all. We were led to believe the hotel was full and were out of luck.... until she found the booking. Our room was decent - clean & updated but our friends had a room in appalling condition. Not clean, totally run down, no phone, spiders everywhere, no shower etc.

We enjoyed the location of the hotel, the staff were so friendly and helpful especially the dining staff who did help to make our stay enjoyable. The waitress from Hungary was so kind. ! The food was very good also and served so promptly. Will go back again its good value for money . The weather was wonderful sun all the time!! The Musician Jack Sutherland was great !

The Ben Wyvis is a splendid hotel, luxious and comfortable. The hotel is set in a beautiful location in Strafpeffer. Not too far from Inverness, ideal for the start of our tour of the Highlands. The staff are friendly and helpful and there is a lift in the hotel, which is a relief when you have luggage. The dining room was very impressive, and the included breakfast was great. Our compliments to the chef! It was the best hotel breakfast we've had.

Leaving

No shower in room. No phone in room, Room was minute. Staff were terrible. Breakfast was very average.