Berjaya Eden Park London Hotel  

The condition of the hotel need to be improved

Central, easily accessible, comfortable room, excellent bathroom.

Narrow corridors, awkward access to room - had to take stairs then corridor before reaching lift.

Perfect location, just a few minutes walk from Queensway and Bayswater Underground stations, the neighbourhood is lovely and quiet. The room was clean, warm and spacious.

I would recommend not choosing a basement room - they're a bit claustrophobic.

Queensway & Bayswater metro ( tube ) stations are very close. Walking distance to Oxford Street( 15-30 mins). Price is affordable. Room cleaning service is good. Bathroom is very small but not bad comparing with London standards. If you ask an Ironing machine for using at your room they give you a good one. Heating system is good.

Internet is too expensive for me. 24Hrs 15pound 1hour 6 or 9 pounds. Too much noise due to technical work. I don't recommend Floor b ( rooms starting with 17 18 19) There are refurbished rooms and the others. Ask for the refurbished ones if possible. Tv channels are not satisfying. I stayed in a refurbished room but small tube tv and few channels. I felt like I was in Antartica.

location

dirty and very small room

Excellent location, good staff

Everything was excellent, I am very happy to stay at that hotel.

Helpful dining staff and porters. Great location.

I had a group and the purchase of breakfast coupons was awkward. Also, the front desk staff did not seem to know London well. They could not answer basic questions tourists ask.

Location, near to two tube station

Rooms was very small, extremly small, like in prison. In toilet you can barely stand, old furniture and the walls are so thin that you can hear every noise from neighboring rooms. Whole hotel is like a pyramid with many small hallway that I had lost every time Except location everything else is not worth the money.

The room was not a room,it was a broom cupboard....the shower was 2 square meters...including the toilette...

I am doing a course that needs me to be in London for weekends. I got a great late deal on this hotel and it was comfortable, clean and ambient. My room was tucked away quietly in the basement but looked out onto a terrace. The bathroom was small but I was so pleased to get a room with a proper bathroom at such a low price £50 per night. I would definitely look out for good deals at this hotel. It was a bit further out of central London but a 15 minute walk through Hyde Park got me to Marble Arch. This was a lovely way to start an intense day of training! Staff were professional, friendly and helpful.

The bathroom was small but adequate

Location, staff - exellent!

1. Breakfast was not included. 2. Shower in single room was extremely tiny and uncomfortable!

The twin room was pretty large for the price and location, and first I decided to stay there regularly, though the corridors were unbelivably tiny and tight, even the lift was so ridiculously petite that two people couldn't stay normally there. For the price of £129 I expected another level of comfort. Ok, I've bought it with discount for £89, but it doesn't worth even £89 without discount.

But then we discovered the bloked washbasin in the bathroom and dirty white net curtains. The duvets were very thin and I had to ask two extra, but was given only one in disgasting stains. Why most of hotels always stupidly have two extra pillows in the wadrobe but never extra duvets? The tabs in the bathroom were impossible to use because the system of switchig hot and cold water is very confusing, but there is no manual in the room. I had to go out, wet and cold, dress up again and call a staff. There were no telephone number of reception, and what was shown on the phone itself were wrong. The single glazing is a problem in this noisy area, it creates draughts too. But as I guess it is a common problem of all buildings in the street. For the ambition of being a four star hotel and declared price of £129 (breakfast not included) it was not a value at all. The Hotel just has to reduce prices if it will have a constant visitors.