Berjaya Eden Park Hotel

Sijainti oli todella hyvä, Kensington Garden ja Palace kävelymatkan päässä, samoin esim. Portobello Road ja Bayswaterin kauniit talot ja asutusalueet.Asiakaspalvelu vastaanotossa suhteellisen hyvä ja sain tarvittavia neuvoja.

Aamianen joka aamu sama, tarjoilijat saivat ylimääräisen hässäkän aikaiseksi ja puutteita aamiaspöydässä oli koko ajan. Huoneet aivan liian pieniä, samoin sängyt. Pyynnöstä huolimatta ei kahden hengen huonetta erillisillä sängyillä saatu järjestymään. Aamiastarjoilijat eivät asiakaspalvelusta tienneet mitään.

Hinta-laatu suhde kohtuullinen. Perushotelli perushinta, ok sijainti.

Huonetta ei saatu ajallaan, n. tunnin odotus. Ja lähtöpäivänä siivojat koittivat tulla kahteenkin otteeseen siivoamaan huonetta ennen check-out:tia.

the big room, the silent in the hotel and the breakfast

the narrow passage

Room decor, the old worn out beds, heating that couldn't be turned down, rooms smelt of smokers, dirty upholstery due to wear, Image of room on web is totally misleading

The room is clean and well managed.

I liked nothing about this hotel. and would not return there.

The room I stayed in on the first night was cold because the bed was right up to the window and the window was old and broken. I put the spare pillow on it to block the breeze. A very uncomfortable night. Moved the next day to a better room, but there was a terrible humming noise, however I did sleep the second night from sheer exhaustion.

Very good location

Lots, complete waste money. Poxy dungeon like room in bowels of hotel, shoddy decour, got no sleep all night due to endless noise from pipes and water system everytime someone somewhere in the hotel flushed to loo. Do not waste your money

Room was small, water was leaking from the ceiling onto the bed.

The location was perfect and so easy to find. Welcomed by a lovely log fire on a cold evening was the perfect way to start our short break. I have already recommended this charming little hotel to friends and I will most certainly stay here again.

The hotel is in a good location with plenty of eating shops and supermarkets nearby.

The room was very spacious compared to most of the other hotels in the area. It was well decorated and modern. The restaurant serves great food.

The wi-fi should not be charged. The channels on the tv were not all showing. The floors are creaking. The hallways are very narrow.

staff was very good- I had some problems with noise from the boiler and they changed my room in no time with a higher class one for no extra charges

the hallways were not properly kept clean; some guests were very noisy at 4 in the morning and no one did anything about it

Everything about our stay was excellent from our first sight of the hotel to the accommodation on offer. I would highly recommend this hotel to anyone.