Berkeley Square Classic Hotel  

Great location especially for the University. Young friendly staff.

The carpets, particularly in the communial areas, were very dirty and stained and badly needed a clean. Small decorative DIY jobs needed to be done. A feel of neglect. Had a smelly bathroom -a smell that stayed all the time.

Above all, it was good value for money at £60 per night for what it is. The staff are very welcoming. There are a lot of small but nice touches such as complimentary sherry and good taste design which add to the experience

They offer the purchase of a parking space but there is no guarantee of a place.

Great location in the centre of Bristol. Good food. Friendly staff.

Oh dear, I don't really like to complain, because the staff really did try to help when things went wrong, but I'd describe the hotel as more 'style' over 'substance'. Most of all, the whole place needs a really, really good clean. Just sit in the restaurant & look at the window sills, filthy.And the manager/owner should also take the time to stay in each of the rooms - the bathroom was grimy & if you sit in the bath & look up to the shower fittings, they are so dirty underneath, the grouting and round the toilet was horrible. The carpets need properly cleaning and the curtains I didn't dare touch. The sheets were clean, but if you're going to offer a kettle, make sure it's clean.The top of mine had so much embedded dirt, it put me off using it. The heating in the rooms is a constant complaint, they blame it on the guests fiddling with the radiators, but I saw 2 sets of people who obviously hadn't touched them, having problems. And when all the lights fuse in rooms, guests are again blamed for using too many sockets. When it happened to me, I hadn't even spent time in the room, so my neighbours were blamed. Food in the restaurant was good, but again 'style over substance', I don't know if this is why it took forever to arrive, as there was only 5 other people dining. Why not just simplify it, it doesn't need to be 'gourmet', people would prefer it to be quicker than so fussy. We had to ask for more bread as we were so hungry whilst waiting, & were charged twice for this. We didn't like the refectory style seating, but that's a personal preference. Zero atmosphere, with just clonking of waitresses shoes echoing on the wooden floors. You feel like everyone can hear every word you say. All in all, I would however, still recommend the hotel as good value for money and for its excellent location - if you don't mind the state of cleanliness, the dodgy heating/electricitry and waiting for food, then choose this hotel. The ever changing staff did their best to help.

Friendly staff I arrived at 10.30pm and food had stopped serving but the lovely man at reception organised me olives and nuts, not exactly a meal bit a nice gesture. Bathroom newly renovated

Bedroom awful, single- said I wouldnt stay there, would rather travel back home to London. Next room apparently it was the best room! Grotty bed covers, I slept in my full clothes as I didn't want to touch anything. True but I may be being extra sensitive. No fruit bowl but not a big issue.

I liked that the rooms were clean, warm and i had a lovely view to the square. I loved the attention to detail: a couple of chocolates next to our cups every day, a bit of sherry with two glasses, facilities for tea and coffee made all the difference. I loved the receptionists who were great. I loved the food in the restaurant on the ground floor.

Friendly staff, central location and very well-designed, bright and modern interior. The room was also very quiet indeed and the bed comfortable. Powerful shower

Allergy suffererers should beware that the pillows and duvets are better if you can stand feathers. Otherwise you get stuck with a blanket and flat pillows that have seen better days. Parking is a problem if you are not there on a Sunday or Bank holiday so you have to pay for the hotel garage. Although it has a good restaurant the scrambled eggs were overcooked and didn't do their reputation justice. Bathroom V. nice but tight on space.

location for business event at Bristol Museum

Smal pokey rooms , poor decor and a tatty appearance

Location, car parking availability, friendly reception staff

Noisy from parties and revellers outside the hotel

Car parking

Who gave 4* to this place? All negative points left by other reviewers are sadly true! Very old hotel, corridor-like room, loud clubbing music until 2am, bathroom terrible, walls and doors dirty. To be honest I was waiting to see cockroaches to complete the whole picture. For heaven's sake don't waste your money there.

Friendly efficient staff, garage

Party on a Thursday night in the basement caused difficulty in sleeping. However, it was a Christmas party, and when I complained about the base line of the music it got better, and I slept!

I am a regular guest of this hotel on business trips. Hence, I selected it when visiting family in Bristol. Location is fantastic - in Clifton, close to an excellent range of restaurants, bars, etc. Decor, cleanliness and food are of a high standard. Some rooms are quite small, but still very comfortable. Rooms with a view of Berkeley Square are nicest. Nice touches in the room include a small carafe of sherry and bowl of fruit to welcome guests, plus leaf tea and fresh ground coffee. A thoroughly pleasant hotel!

Although not expensive, there is a charge for internet connection

It's boutique feel

Rooms feel a bit dated