Berkeley Square Classic Hotel

The hotel offers friendly and efficient service and a level of comfort that makes a business trip feel at least partly relaxing.

The personal attention we received, and the effort to move us to a more suitable room was pleasing. The decor was a conversation piece - there were some excellent art works, it's just a shame that I did not have the funds to purchase one or two of them!

The restaurant and food were excellent. Very quirky interior and nice touches to all the downstairs areas. Near main Bristol shopping area.

We had 3 single rooms and my friend had no heating in hers, although they did bring her a small heater. Just odd things in the bedroom that needed slight repair or replacing.

The room was very nice and comfortable and the hotel itself was beautifully decorated.

Staff had no deaf awareness at all. I had to explain to them that I cannot hear the fire alarm and that they would have to tell the night porter to make sure I was alerted in the event of a fire alarm during the night.

Nice niche hotel with nice personal touches like coffee in french press. Very centrally located and convienent. Very personable, friendly staff.

Internet was a bit pricey

Girls on reception were very helpful/pleasant

I had expected to stay two nights but at 11.30 am on the second morning my plans had to change. I checked out before 12, my room had not been done and yet I still had to pay for both nights. I think if the room was rebooked by someone else on the Saturday night when I didn't use it myself , I should be reimbursed

Right in the centre of the city but quiet

It is central to bristol and is excellent for meeting members of my family who live in bristol.

Some of the staff were excellent, the night service was very good, the feel of the hotel was relaxed and friendly, the food was very good.

We arrived at 12:30, and could not gain access to a room to get changed. This applied even if we left it until 1:15. We were going to a wedding, and had to get changed in the public toilets, not good. I accept this was before the official check in time, but I would ahve expected more flexibility.

Small but cosy rooms with all the required amenities, including a small fruit basket. Good breakfast.

Breakfast room was probably too small!

Small details as providing a cafetiere with coffee on top of the tea usually supplied in hotels in the UK.

I would have liked to know in advance that there is a CD and DVD player available in the room.

The staff where absolutely incredibly helpful and went out of their way to help us in the least. We arrived late one night and were going to go out to get pizza, but the receptionist called a local restaurant (that doesn't normally deliver), and they said they could deliver for us. The hotel itself is right n the centre of the best area for art and shopping in Bristol.

Staff very helpful and friendly. Very clean and facilities good, great location

I stayed in the single exec room - much smaller than I expected! aned not that comfortable wouldn't pick that room again. Would say to ask for a room at the front not back overlooking bar