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Newest reviews for Berry Head Hotel

  • Charles
      United Kingdom
    7 September 2014

    location is wonderful with stunning views of the sea. Our room had a lovely new bathroom, very well finished off. Great wine list selection in the restaurant.

    the food really wasn't great and the furniture in the bedroom had a rather dated feel.

    7.1

  • Ann
      United Kingdom
    5 September 2014

    location-views. Comfort

    Nothing

    10

  • Diane
      United Kingdom
    26 August 2014

    Location

    8.3

  • Geoffrey
      United Kingdom
    26 August 2014

    all of it

    9.6

  • Sandra
      United Kingdom
    20 August 2014

    Food portions were generous

    Put my back out trying to see the promised sea view. Room tiny and cramped and smelled of bleach. Reception staff forgot to tell us to use key to call lift. Chicken at dinner was raw in places but fish excellent. Disappointing stay

    4.2

  • Anonymous
      United Kingdom
    18 August 2014

    Great location

    Poor shower and bathroom not cleaned thoroughly

    5

  • Roger
      United Kingdom
    14 August 2014

    The location of this hotel is fantastic with breath taking views across Torbay. The hotel sits in an elevated position and the residents lounge is lovely and very comfortable with help yourself coffee after dinner. Lovely to relax and read. Nice touch. The food was very good and the service was excellent and friendly. Our bed was very comfy with crisp white bed linen and lovely white excellent quality towels in the bathroom.

    The bedroom furniture in room 22 was inadequate for our needs. It was very old and the dressing table stool was falling apart. This room is in desperate need of modernisation in this respect. The tea and coffee making tray took up all the space on the dressing table and there was no other dresser to put my toiletries on. The bathroom was basic and the shower didn't work properly. We would like to come back but I shall be careful which room we get!

    7.9

  • Marion
      United Kingdom
    10 August 2014

    Location,friendly staff

    Poor food,small tired room,poor shower.

    6.3

  • Anne
      United Kingdom
    7 August 2014

    The views across the bay were wonderful and the food was very good indeed, even though there was a long wait for it.

    Until we informed booking.com the hotel was advertised as having an outdoor pool. This was in fact a public pool about 50 yards away! We stayed in a converted attic room which had a sloping ceiling and small window: it was uncomfortably hot. Service was very slow and our bill when we left was not accurate. Car parking was difficult due to the outside events taking place. The atmosphere was more like a busy pub than an exclusive hotel.

    4.2

  • Jan
      United Kingdom
    31 July 2014

    I loved the views, all the gardens were maintained to a very high standard. Staff were very friendly nothing was too much trouble very polite and welcoming! We will defiantly come back

    The bed wasn't that comfortable, service was a little slow, however I understand this is a busy time of year, can't really fault much else

    8.3

  • Anne
      United Kingdom
    27 July 2014

    The weather and the location made for a lovely few days. Close to the coastal path and many places of interest. The staff were very helpful and welcoming.

    10

  • Rob
      United Kingdom
    27 July 2014

    All.

    9.2

  • Gordon
      United Kingdom
    26 July 2014

    The views from the public rooms, bedrooms and large front terrace and are ideal for watching a summer's sunset and unwinding. The sound of waves washing over rocks adds to the whole ambience. The food in the Bistro was very good.

    8.8

  • Mary
      United Kingdom
    10 July 2014

    Superb location, interesting building, free car parking, very attentive staff, good food, good security at night..

    nothing

    8.3

  • Hugh
      United Kingdom
    7 July 2014

    Stunning location and general ambiance excellent

    Caught on a busy evening, the evening meal was undercooked and a wrong order delivered (They did give us a refund on that, but charged us for something else we didn't have). Also there were no face flannels in the bathroom.

    7.9

  • David
      United Kingdom
    26 June 2014

    Location was excellent and because of the fine weather we were able to have lunch and dinner on the terrace overlooking the bay

    My wife and I both had cod wrapped in bacon for dinner and we complained to two members of the waiting staff that the fatty bacon was not cooked and almost raw in places but got no feedback. We raised this with the duty manager next morning when checking out, who apologised for not dealing with the matter when the complaint was made.

    8

  • Ailsa
      United Kingdom
    22 June 2014

    location, location, location!

    8.3

  • Oksana
      United Kingdom
    20 June 2014

    Fabulous location; Nice garden and terrace; Cosy room; Bathroom - large, pristine clean; Large clean fluffy towels; Clean swimming pool & facilities; Pleasant bar and dining room; Good place to stay for a special occasion; Free WiFi - signal very good and easy to connect with no problems; Check-in welcoming and professional

    Room too hot - made our stay uncomfortable in very hot weather, should have a fan provided; Hotel decor needs update; Would like to have been able to take breakfast on terrace to enjoy the view & lovely weather Additional charge for breakfast options - room rate should cover this, we stayed in B&B that didn't charge extra for poached salmon, smoked salmon, eggs benedict & only asked to choose the day before; Restaurant on the night did not have any fish dishes left, we went to the local pub instead which had plenty of everything - this is poor planning affecting guests arriving on the day & wishing to eat in; staff did not attempt to keep us when we said we are going elsewhere by ofering alternatives; Check-out disappointed, payment taken and staff turned away to chat to colleague without the expected "I hope you enjoyed your stay, have a safe journey home"- did not make us feel a valued guest

    7.1

  • Anonymous
      United Kingdom
    15 June 2014

    A welcoming and friendly hotel with good communal spaces, wonderful views and efficient service

    My room was a little smaller and less airy than I would have liked, although clean and comfortable

    7.9

  • Clive
      United Kingdom
    6 June 2014

    Staff were really friendly, polite and welcoming. The room had a lovely sea view. The room was very clean, comfortable and well decorated. Food was excellent.

    Nothing.

    8.3

  • Ben
      United Kingdom
    23 May 2014

    Location very good. The breakfast was very good

    Rooms were very basic, you would expect a lot more for your money. There was an organised party, which disturbed a lot of the residents including ourselves. Surprising considering the location and promise of seclusion! The facilities were not that great and is not aimed at a younger traveller

    5.4

  • Janet
      United Kingdom
    29 April 2014

    The friendliness of the staff. The excellent choice of food and reasonable cost Outstanding views

    Nothing!

    9.6

  • Karen
      United Kingdom
    28 April 2014

    Fabulous sea views, polite, friendly staff, very clean room.

    I can't think of any negatives.

    9.6

  • Simon
      United Kingdom
    16 April 2014

    comfortable and friendly

    8.8

  • David
      United Kingdom
    7 April 2014

    From start to finish My stay was excellent throughout and I will stay again and recommend Berryhead too. The Staff could not have been more friendly and helpful. Everything was excellent. I have travelled and worked with some of this countries finest hotels and Berryhead is very near the top of My list for service price quality food and an excellent team of staff. Will return very soon. David Revill

    EVERYTHING WAS PERFECT :-)

    10

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