Beryl  

Beautiful old house owner very attentive as was all staff made you feel valued. Delightful setting and great breakfast in traditional dining room. Very quiet and relaxing. Honesty bar in operation which is very refreshing in these times. Would definitely stay again when in area.

Room we stayed in was fairly small and slightly shabby - in need of re- decoration and carpeting although still very comfortable and bathroom was first class and spotless.

A beautiful venue, run by a very charming lady, Holly. Lovingly decorated for christmas on our visit. Amazing Victoriana furniture and collections that make the whole atmosphere classy not cluttered. Huge fluffy towels in ensuite and comfortable beds, original shutters and thick curtains made bedroom very cosy in December.

Very comfortable place to stay, with a clean and well appointed room, friendly staff and an excellent breakfast.

It is not easy to walk into Wells, if this is important. Because of the furniture/fittings I am not sure that this would be a good place to stay with a small child.

Unfortunately I was only staying at Beryl for one night on a business trip but wished it could have been longer. A counntry house with real character rather than an impersonal motel or lodge. All of the staff were delightful and could not do enough to help and made you feel extremely welcome. It really was home from home. If I had to sum up my stay in one word - fab-u-lous!!

Best mattress and nights sleep I have every had in a hotel, firm but comfy and anti-allergenic for my partner!

The Beryl is a lovely old gothic mansion set in extensive gardens. It is packed full of antiques and has a fabulous gostly aura. The interior is somewhat tired and the decor slightly dated, but this all adds to the character of the place. Clementine the black cat slept in a babies rocking crib, right outside our room and followed us to breakfast in the morning. Holly is charming and the breakfasts are lovely, all in all we had a lovely, peacful weekend.

If you like a contempory, sparklingly clean hotel, this won't be for you, it's very lived in.

A gem of a hotel set in the most perfect surroundings. Couldn't have asked for more.

The staff were extremely helpful and very welcoming. The rooms were spotless & had everything you could possibly need - lovely fluffy towels with face cloths, shampoo, handcream, soap, hairdryer, TV in room, Tea/Coffee making facilities & kitchenette for use by guests (including fresh milk). Breakfast was wonderful, lots of fresh fruit, juices, cereals, toast & full English. The decor downstairs is old world charm & lovely drawing room & cosy sitting room with honesty bar. Would recommend a stay here.

Easy to get into the centre of Wells from here but tricky single track road & turn into the entrance of the hotel - make sure you read instructions of how to get there if you are coming in the dark. Cats are a bit of a nuisance as one got into our car & another one woke me up as it mewed at 3.30 am in the morning outside the room. If travelling with elderly people the stair lift is fine, but we ended up with two rooms instead of an ensuite as the twin room was on second floor & there was no way my elderly mother could climb the stairs (they had only looked at my booking requests that day, so suggest you call ahead with special requirements). Don't be put off by these comments as we had a lovely stay & would definitely go back again if in the area.

Personal attention. Very unusual hotel more like an antique shop than a hotel but quite fascinating with so many items on display.only breakfast available but plenty of eating in or near Wells. Hotel supplies information on a number of them; on their recommendation we ate at the Falcon which was excellant. Breakfast was very good value with a lot of choice, fresh fruit, cheeses and meat plus cereals and a full English breakfast if required, excellant service. Lovely gardens.

Need a car to get to it ,although there are taxis.. No food available other than breakfast.

Gorgeous hotel in a beautiful town. Lovely staff.

Beautiful gothic mansion, interiors - antique, very tastefully put together.Fabrics and furnishings excellent. Fantastic gardens and surroundings. Very friendly staff.

Quirky and interesting. It was like staying on the set of an Agatha Christie play.

Nothing in particular.

The surrounding countryside and the lovely city of Wells in which it is set. The house has been wonderfully restored with just the right blend of modern convenience and Victorian grandeur.

Not a fault of the hostess, but the wooden floors mean staying on the first floor subjects one to any stomping going on upstairs.