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73 Chiswick High Road, Chiswick, London, W4 2LS – Show map
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1057 verified reviews
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Best Western Chiswick Palace & Suites London's staff speak: Polish, English
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Free! WiFi is available in the hotel rooms and is free of charge.
No parking available.
24-hour front desk, Luggage storage, Dry cleaning, Fax/photocopying
Safety deposit box, Non-smoking rooms, Family rooms, Heating, Non-smoking throughout
14:00 - 00:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 5 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge for children's cots/cribs.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Best Western Chiswick Palace & Suites London accepts these cards and reserves the right to pre-authorise your card prior to arrival.
The property will be going through renovation works from Weds 01 Jan 2014 until Thurs 01 Jan 2015. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.
Based on 1057 reviews
Value for money
Show reviews from:
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Score from 739 reviews Review score
The hotel has been refurbished since my last visit and I liked the new room as well as the addition of a lift.
I could hear the people in the adjacent rooms, which made it difficult to get to sleep.
I love the area. I have stayed several times at this hotel.the room, whilst being very compact, had everything anyone could need and it was extremely clean.
I felt a little claustrophobic because my room was in the basement.
Clean modern and great value for money
Shower enclosure quite restrictive in size
Some front desk staff not very friendly. Others were lovely.
Being so close to the event we were attending at the Hammersmith Apollo for a very reasonable rate, and so close to the M3 and M4 for easy route out of London.
Our room was very close to reception and the breakfast area, and thus we heard a lot of door banging, and breakfast noises from early on.
Clean, nice interior
Too noisy! The walls are paper thin and constant noise inside the hotel.
clean functional in nice location
not enough ventilation in toilet /shower
Our room was extremely stuffy. It tended to be too cold with the aircon on, and too stuffy with it off. Could not achieve a happy balance.
This is a great hotel and it's likely this will be where I stay whenever I visit London.
Chiswick is very pretty but it's a little far from central London.
The staff were extremely pleasant and helpful. Good size rooms with very good facilities. Varied choice of food for breakfast and constantly restocked. Complimentary tea and coffee complete with biscuits an added bonus.
Unfortunately room was at the front of building and noise of the traffic was a bit of a nuisance.
I didn't like that the bed in our room was actually two twin mattresses pushed together which made it uncomfortable to sleep on. The water from the shower splashed everywhere because the curtain was not able to adequately keep the water in.
Don,t change anything
Modern comfortable family room
Good, clean, air-conditioned room. Good managers, good breakfast, good restaurants nearby. If you don't mind a subway ride (15 min to 25 min, depending on where in London you're going) its a great, low cost, high value place to stay.
Near airport flexible check-in timings proximity to underground
thin pillows lack of lift facility for heavy luggages limited car parking lots
proximity to cafes, pubs, shopping and railway
stayed in 2 different rooms (2 stays), one room was too hot
Just a short bus ride away from National Archives in Kew where I was doing family research. Even closer walk to pubs and restaurants along Chiswick High Road.
Room was small and cramped with barely room for single bed but served its purpose well. Internet PC for checking emails was located in breakfast room and set up on top of a cypboard so knees would bang into doors.
Neat clean and tidy hotel with friendly staff, location for me is very good as I stay frequently for family visit
Driving into car park can be a bit of a challenge
Newly upgraded room Quality of breakfast Helpfulness of staff
This is a really good option if you are looking for accommodation that is not expensive. It is very close to the tube, there are many reasonable shops etc on the same street. I stayed both in a single and a double room, both were clean and comfortable. Of course, the single room was small with no bath tub, but it had TV, AC, safe etc. They don't have fridge in the rooms. Breakfast is good, organized. The staff were really helpful and always smiling.
Just a great hotel and would definitely recommend it to friends
The staff was excellent. They were very helpful. The breakfast in the morning was filling and I liked the location.
The walls were a little thin. You could here people in the other rooms.
I like the Best Western at Chiswick. its relaxed,the staff are very helpful and pleasant. Always clean. Flexible.Beds comfortable.Nice biscuits.
Window didnt shut properly,room was a bit stuffy...
Friendly staff and always helpfull
Rooms with no aircon
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