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Best Western Chiswick Palace & Suites London
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When would you like to stay at the Best Western Chiswick Palace & Suites London?
Top
Based on
479
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Derek
Mature couple
Wirral,
United Kingdom
December 9, 2009
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The location on the Chiswick High Road was very convenient for shops and restaurants. The buffet breakfast was good, although I did not understand why it was necessary to pay extra for bacon, when everything else you would expect was included.. The en suite was like a cupboard - difficult to even turn round. The shower door was hanging off, although to be fair it was repaired when I complained at reception. The bed was small and a little old fashioned. |
5.5 |
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John
Mature couple
Cardiff,
United Kingdom
December 7, 2009
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I felt that the location was very good for travel around the city. The beds were very hard and uncomfortable. Also the beds were very very short. The shortest beds I have ever experienced. |
7 |
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Anonymous
Solo traveller
Switzerland
December 4, 2009
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The free WLAN is super. The room was clean. The kettle (cooker) was empty and clean. |
9 |
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Anonymous
Mature couple
Israel
December 3, 2009
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The staff were very nice and welcomming. If we needed anything the took care of it. Even when we came after breakfast they took care of us. The room is small and the location is a little far from the city center |
9 |
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Vlad
Group
Delft,
Netherlands
December 2, 2009
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- very nice hotel, free parking, good breakfast, large and clean rooms. - the address is a bit strange (2 GPS-s didn't have that address). The hotel is in fact at the intersection between Chiswick Ln and King St. |
10 |
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Ian
Mature couple
Stratford-upon-Avon,
United Kingdom
November 30, 2009
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The helpful staff, excellent standard of room and bathroom |
10 |
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Yeraldina
Young couple
Wythenshawe,
United Kingdom
November 27, 2009
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Nice & clean & free coffe & ot chocolate the bathroom was small, & not lift, so if you are diseable make sure the hotel know before booking |
10 |
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Donald
Mature couple
Swindon,
United Kingdom
November 24, 2009
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Free car parking, reasonable access to underground for central London, staff friendly and helpful. |
8.5 |
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Patrick
Solo traveller
Carrigtwohill,
Ireland
November 23, 2009
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found the staff very helpful |
10 |
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Anonymous
Solo traveller
Austria
November 20, 2009
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nice rooms, perfect breakfast, all in all lovely, small hotel room wasn't heated first night (14 degrees celsius), that's all to criticize |
7 |
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Andrea
Solo traveller
HAILSHAM,
United Kingdom
November 18, 2009
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The suite was very comfortable, warm and clean. The breakfast very tasty and there was plenty of choice. It was great to be able to park in the hotel's carpark - a rare luxury in London. My husband loved the view from the bedroom window reminding him of living in London several years ago, (very nostalgic) There were a lot of stairs up to the suite, which was OK for us but it would not be suitable for people with walking or breathing problems. It would have been nice to have had some milk for a coffee or tea but this was probably an oversight. Also the suite was lovely, huge with all mod cons but the bathroom was a bit of a disappointment when you compare the size of the rest of the rooms. |
9 |
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Ruben
Solo traveller
Alora,
Spain
November 16, 2009
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Free Wi-FI, unlimited coffee Room was extremely hot, beds are not comfortableand it can be quite noisy |
7 |
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Rob
Solo traveller
London,
United Kingdom
November 15, 2009
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Great location very poor value for money!Rooms very tired ,old interior,terrible beds and bathrroms tiny and no water pressure! Will never stay there ever again! |
3.5 |
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Konstantin
Solo traveller
Saint-Petersburg,
Russian Federation
November 14, 2009
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Very good location - two tube stations nearby, bus stops just outside a hotel. District line of the tube is good for all major attractions. There are a lot of places to eat nearby and a food store just across the street (Sainsbury's). Rooms are nice and clean, very reasonably priced. Staff is really nice and helpful. There are tea making facilities in the room and tea bags and cookies are replenished each morning. Nothing really. It was a bit chilly, but I just put on my sweater and made a hot tea. |
10 |
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Margus
Solo traveller
Tallinn,
Estonia
November 13, 2009
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Quietness, peacefulness, nice surroundings, lovely garden, friendly staff, good breakfast, free WiFi, 5 minutes to subway station. Part of the breakfast for money (bacon, etc.). |
8.5 |
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Emmanouil
Mature couple
chios,
Greece
November 13, 2009
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Good and clean hotel.Close to the subway station ( 5 minutes by feet ),only 30 minutes from Heathrow and 25-30 minutes to London town.Friendly staff,warm room . Breakfast was a little bit poor . |
7.5 |
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Richard
Mature couple
CHELTENHAM,
United Kingdom
November 5, 2009
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Good to have off the road parking. Lovely room, beautifully clean and good sized bathroom with excellent shower. Good to have coffee always on tap. Last, but not least, friendly, helpful staff. Wil definitely come again when going to theatre or opera. Couldn't fault it. |
10 |
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Janeene
With friends
rotherham,
United Kingdom
November 4, 2009
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my daughter and i arrived a little early for book in this posed no problem they let us check in at no extra cost well impressed easy to find location,breakfast very enjoyable, our twin room was very spacious and the beds very comfortable,what really impressed us was the free car parking behind hotel great for people who bring their car as we did,which cut down our expences, highly recommend this hotel,should be 4*at least. |
10 |
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Anonymous
With friends
United Kingdom
November 3, 2009
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Helpfulness of the Staff Charging for additional items at breakfast - ie Bacon & Sausage |
8.5 |
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Adrian
Solo traveller
Poulton-le-Fylde,
United Kingdom
November 2, 2009
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Arriving late after a long day, The hotel offered what I needed, easy parking, pleasant and secure surroundings, cleanliness, and someone, a real person with a great attitude, to deal with. The whole Hotel was clean and tidy and well organised. Breakfast was all I wanted but could have been a feast for extra money. Check out was quick and easy. Thank you to the team. |
8 |
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John
Solo traveller
Werribee,
Australia
November 2, 2009
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l liked the pleasant staff and the convenient location to buses and trains. l wasn,t impressed with the tiny tv and also its poor reception. |
8 |
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David
Solo traveller
Armagh,
United Kingdom
November 2, 2009
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Clean and friendly. Would consider again. Not the fault of the hotel, but the local tube lines were down for the weekend, which made the hotel not as accessible as it should have been. |
8 |
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Anne
Mature couple
SOUTHAMPTON,
United Kingdom
November 1, 2009
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Efficient and very friendly welcome. Free internet access. Pleasant conservatory breakfast area. Free car park. Attention needed to decor in the room we had (damp patch on wall in corner). Windows in bedroom difficult to open (old) and dirty frames. Bathroom window had been replaced so that was OK. |
7 |
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Zoe
With friends
Laugharne, Carmarthenshire,
United Kingdom
November 1, 2009
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Staff very friendly and helpful. Good breakfast.. lovely conservatory area to eat in. Good shower and room was very clean. I had emailed to ask for a quiet room but we were in a room at the front of the hotel which was very noisy so we had to have the windows shut. Having said that, with the windows shut the noise was bearable. |
9 |
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John
Group
Aberdeen,
United Kingdom
November 1, 2009
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Friendly staff and good facilities |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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