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73 Chiswick High Road, Chiswick, London, W4 2LS – Show map
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1037 verified reviews
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Best Western Chiswick Palace & Suites London's staff speak: Polish, English
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Free! WiFi is available in the hotel rooms and is free of charge.
No parking available.
24-Hour Front Desk, Baggage Storage, Dry Cleaning, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Heating, All Spaces Non-Smoking (public and private)
2:00 PM - 12:00 AM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 5 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Best Western Chiswick Palace & Suites London accepts these cards and reserves the right to pre-authorize your card prior to arrival.
The property will be undergoing renovations from Wed, Jan 01, 2014 until Thurs, Jan 01, 2015. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.
Based on 1037 reviews
Value for money
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Just a great hotel and would definitely recommend it to friends
The staff was excellent. They were very helpful. The breakfast in the morning was filling and I liked the location.
The walls were a little thin. You could here people in the other rooms.
I like the Best Western at Chiswick. its relaxed,the staff are very helpful and pleasant. Always clean. Flexible.Beds comfortable.Nice biscuits.
Window didnt shut properly,room was a bit stuffy...
Friendly staff and always helpfull
Rooms with no aircon
The hotel is very clean and the room was spacious. The breakfast buffet was tasty. Tea and biscuits in the room each day. Staff were helpful. The neighborhood is safe with lots of nice restaurants and pubs and convenient shops and banks on the way to the tube stop. Easy to get to Heathrow from here or go into central London.
We stayed in the ground floor triple which was right on the street next to the entrance. Because there was no AC, it was necessary to keep the windows open. We got to hear all the late night arrivals as well as the early morning construction workers. In addition, people would stand outside the exit and smoke with the smoke wafting into our open windows. Would definitely prefer to not have this room again but would certainly try a different one at the same hotel.
1. Location 5 mins walk to Turnham Green Tube. 2. Good value for money. 3. Free Parking
1. Room at front was a bit noisy as right on a main road - ask for a room at the back of the hotel.
Friendly attentive staff Helped enormously with difficult car parking availability Answered telephone quickly Pleasant and polite Relaxed atmosphere Clean and pleasant surroundings Great location
Only one thing. Would have loved a cup and saucer for my cup of tea on arrival in the reception area.
This was our first stay at Chiswick Palace. We would definitely stay again. The welcome was friendly, our room was lovely and nothing was too much trouble. The hotel has easy access to a variety of restaurants and is easy to get to.
we thought the rooms and bathrooms were very clean , cosy , well stocked and tastefully decorated.The staff were really helpful about parking and the breakfasts were great and relaxed atmosphere.
Comfortable beds, quite
A little bit slippery bathroom floor
Fantastic value this modern spotlessly clean hotel with friendly and most helpful staff is without doubt highly recommended
Breakfast area is modern but stark. The parking is very lim ited
Staff very good facilities good location plenty to do
No fried eggs with breakfast airplane noise in the mornings
The staff were pleasant and welcoming, and apologetic for the fact that renovations were incomplete. Everything about my accommodation was spotlessly clean and the bed comfortable. I felt very safe and secure and I was happy that the hotel was not too big.
The breakfast was ok. I wasn't over-enthusiastic but it was good enough and a healthy appetite could be satisfied. My main negative was the fact that I was given an attic room which I feel should have come with an apology and a reduced rate. The ceiling was so low on one side of the bed that I think a taller person could not have stayed there. I actually banged my head against the graduated ceiling as I turned back from the phone which was located by the window, and a larger person that I could scarcely have got into the ensuite facility. I'm slightly built, so it was fine for me, but as with the room itself, I felt that there should have been some acknowledgement of its deficiencies from management. I have stayed in this hotel before and I would hope to return. I'm simply responding to a request for feedback. You wouldn't have heard the negatives from me had you not asked! Many thanks.
Good selection at breakfast. Room and facilities in room excellent. Very comfortable. Staff very helpful.
Very busy at breakfast with limited space. However, period of time breakfast available is good, so I would probably rethink the time I attended to a hopefully quieter time next visit.
location- near a subway staff very friendly great rooms
breakfast needs a little bit of care
Room comfortable and staff very good and friendly
Soundproofing between rooms not good. Doors slamming. Breakfast area very chaotic not really enough seating.
Excellent reception staff, friendly, helpful and efficient. Comfortable rooms with good facilities. Although the room was outside the main building the block had good safety measures in place.
We had a room with a full kitchen. The facilities were fantastic for a weekend.
Limited parking and worrying that we were going to find a space for our car
Location Staff Cleanliness
Single room was quite small but for a couple of nights, it was sufficient
Staff available at any time, value for money, complimentary breakfast. Great position in Chiswick neighborhood, western London, with many restaurants of all kinds and close to Turnham Green station on District Line.
Wi-Fi connection quite slow, Room Service staff wandering in large groups around the facility in the morning and unable to speak English.
Location and free parking
The room and bed size were more appropriate for a single traveller
Location, helpful staff, cleanliness
Lack of air con, no lift, separate building, untidy garden,small dining room, no fresh fruit at breakfast
rooms were immaculate, bathroom very clean, great shower
rooms were very small but aircon was a bonus
poor room size. no real breakfast. no bar or tidy sitting area. poorly finished decor in the newly refurbished rooms.
Service was fantastic, obviously a very happy place to work, and as a result, stay. Excellent value for money for the price and great location. Really welcomed the hot breakfast buffet option too. Was great quality and tasted lovely.
Frontage was bit dated, but it was fully refurbished inside.
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