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73 Chiswick High Road, Chiswick, London, W4 2LS, United Kingdom – Show map
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They speak your language!
Best Western Chiswick Palace & Suites London's staff speaks: Polish, English
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WiFi is available in all areas and is free of charge.
No parking available.
24-Hour Front Desk, Baggage Storage, Dry Cleaning, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Heating, All Spaces Non-Smoking (public and private)
2:00 PM - 12:00 AM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 5 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 1253 reviews
Value for money
Show reviews from:
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The Cromwell Crown Hotel is close to the vibrant 'Theatreland' in London, with a 24-hour front desk and multilingual staff. Free Wi-Fi is available in public areas.
Score from 2217 reviews Review score
2nd room was good and breakfast was ok too! staff friendly and helpful
1st room given for first night was run down and in poor condition with ply stacked against patio doors and had building site as a view. they would not change rooms the first night because my girlfriend had been sitting on the bed !!! which I did think was not a good reason after agreeing the room was not satisfactory.
Manager agreed to move us to a more pleasant room
The room we were allocated on arrival was poor
Clean, comfortable and convenient room and friendly staff.
Can't think of anything
I was in the small single room down in the basement. It was rebuilt so everything was nice, new and clean.
The sink in the bathroom was very small.
Good location, smart rooms with good lighting, tea facilities in room, renovations are an improvement, ironing facilities. Staff members were notably friendly and helpful
Duvets were too narrow. Jams at breakfast were low quality, iron was dirty and should be more regularly cleaned. Board was dirty and torn.
Quiet. Good bathroom. Comfortable bed.
No hook for long coat on wall, only wardrobe. Free wifi didn't work.
Generally, it's a good hotel for its money.
Nothing in particular
Great location and the room was really comfortable.
The walls were being decorated, and when we left my elderly parents had a bit of trouble getting past the workers and equipment, there clothes were full of dust.
Looked lovely in foyer. Quite elegant. Our twin room on ground floor was clean and bathroom brand new. The room was yet to be refurbished ( drawers and cupboards had lots of marks but that really is nitpicking!!!!) Can't fault the service. Said room was too hot and it was immediately sorted. Breakfast was lovely and dining room very nice. All wsiting staff could not have been more helpful. About 10 min walk to the tube Would most definitely recommend snd stay again
It was all lovely
Our room. The ordering of our taxi
Trying to find reception in the rain! A very average quality breakfast
convenient, car park and staff helpful
having booked the room well in advance was allocated a small, airless, windowless basement room - very disappointing having previously experienced comfortable well appointed rooms at similar price
Staff were extremely helpful and courteous.
Good location great for a one night stay didn't try any food tho
Quality of the hotel
-Location -Value for money -Cleanliness
Some room are in the basement with no window (small size of a room makes it even more claustrophobic)- ask for a room in a main building
I enjoyed the stay at the hotel everything was clean and fresh the room we stayed In was lovely and a decent size for family of 3, would stay again here.
Room was beautiful / clean . Staff very friendly & polite . Great location , near bus station and local amenities .
No faults at all .
near tube station easily to find everything clean bed
Wifi is poor. bed is small most rooms are underground.
Excellent value for a very last-minute booking. Located in a safe, working- class neighborhood with basic grocery stores, Indian restaurants. Equal walking distance from either of two tube stops & relatively close to Heathrow (just 2 train lines coming and going). Get to rub elbows with locals when riding into the heart of the city.
Room too hot
Convenient for a London stop-over.
I would like to thank the staff for letting me leave my car parked at hotel whilst I went for an interview, they went that extra mile to help me.
Hotel is being refurbished
Carpets still to be replaced.
Neighbourhood was outstanding.
Room was too small but I booked it. This is not your fault.
Good and comfortable.
But we were in the suites next to the main hotel and had to walk round for breakfast in the rain.
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