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Newest reviews for Best Western Consort Hotel

  • Darren
      United Kingdom
    29 August 2014

    Staff who couldn't do enough to make our friends surprise birthday go with a swing. Great stuff highly recommend this very friendly hotel

    10

  • Emma
      United Kingdom
    24 August 2014

    Room service quick and presentable, easy check in / check out. Convenient parking.

    Room facilities in the suite were lacking. No water, minimal tea/coffee, no mini fridge. Cooked breakfast was greasy and juice was not topped up.

    5

  • Dominic
      United Kingdom
    24 August 2014

    Good Breakfast, free parking,

    Poor shower (no water pressure), wifi signal very low

    6.7

  • Chris
      United Kingdom
    10 August 2014

    Room friendly staff good food clean bedroom

    Wi if not working

    9.5

  • Ann
      United Kingdom
    31 July 2014

    Friendly helpful staff. Excellent breakfast.

    Could not get hot meal after arrival in evening. Only a very small selection of sandwiches was offered instead.

    8.3

  • Fenwick
      United Kingdom
    30 July 2014

    everything We stayed in best western in Los Angles and las vegas

    nothing

    9.6

  • Julie
      United Kingdom
    26 July 2014

    Stayed in the Brampton Suite - perfect! Had a lovely meal in the restaurant, service very good. Been a few times now, always good.

    Breakfast service is always a bit hit and miss. Not a busy time but staff don't seem to take note of what order guests come in. Waited ages before we asked someone to take our order. Finally got food but had almost finished eating when we had to ask for tea and coffee. Tables around us were not cleared although some staff just seemed to be standing around. The food was good though and on the whole this was a blip that was annoying but we didn't let it spoil our stay.

    9.2

  • Chris
      United Kingdom
    15 July 2014

    the staff was very freindly in the recepction and meal times food was good room was exelent would go a gain

    air con dident work the room was very warm

    10

  • Stuart
      United Kingdom
    15 July 2014

    Wonderful receptionist, Julie, who looked after us and made us feel really welcome.

    Aircon in room not efficient and was very disappointed with evening dinner. If you required vegetables with dinner they were extra. I ordered seasonal greens to go with my Lamb Shank and mash, and a dish arrived with peas, carrots and new potatoes. When I pointed this out to the manager, all he could say was that the peas were green ! Breakfast was ok

    6.3

  • Jeremy
      United Kingdom
    13 July 2014

    Good value for money Service excellent especially lady ion the dining room

    10

  • Michael
      United Kingdom
    12 July 2014

    Excellent staff in particular the bar nanager. Great food and spotlessly clean. Very spacious and comfy room. Used it as a stopover to break up a 400 mile journey and it was ideal.

    Nothing to complain about as such but not the best location for a leisure break. Its more suited to being a stopover.

    8.3

  • Katherine
      United Kingdom
    6 July 2014

    Second visit, hotel has friendly staff, clean room, and comfortable beds. Also accepts dogs which is useful, and reception advised me of a nice route to walk the dogs.

    Breakfast was a little lacking- got there later, could have done with a restock. But that's a minor thing!

    9.6

  • Anonymous
      United Kingdom
    28 June 2014

    Friendly, comfortable, good good.

    Nothing really

    7.5

  • Michael
      United Kingdom
    25 June 2014

    Bed's very Comfortable, Good Bathroom & Very good Breakfast.

    No Wi-Fi in bar or room's. The bar was a little Expensive.

    8.8

  • Anonymous
      United Kingdom
    20 June 2014

    The location is fine if you're happy to drive to anywhere you want to go, which we were. The hotel is fairly presented and staff seemed friendly.

    The stairs were a bit steep and there is no lift. The bed was a little soft for our tastes. Not the hotel's fault, but the local roads are in a bit of a state.

    6.7

  • Thomas
      United Kingdom
    19 June 2014

    The receptionist was excellent and helpful; the staff serving breakfast was outstanding.

    The service during Dinner on 16 June was appalling. I was served a drink at the bar and then informed the member of staff I would sit down for dinner. Other diners that came in after me were served before me. Eventually I had to go and ask her when she would take my order - she told me she hadn't "seen me"! Other diners were having the same experience. Not good enough and ruined what was otherwise a good hotel stay over.

    7.1

  • Nigel
      United Kingdom
    14 June 2014

    Friendly staff, clean and spacious rooms with everything we needed. Your receptionists were very welcoming and friendly! :)

    10

  • Anonymous
      Denmark
    5 June 2014

    That it was possible to leave 3 days before planned.

    WI-FI did not work and was not made ​​even though I talked to them at the front desk about it, they promised it would be done, but the next day the same. No hot water in the bath, the same case as with WI-FI nothing happened and was not offered another room, even though I asked for it.

    2.9

  • E
      United Kingdom
    31 May 2014

    Reasonably comfortable EXCEPT for

    Cebtral heating qwent wrong and overheated. As I have COPD it could have killed me....but had nebulisewr with me and oxygen in car. I had registered breathless in heat and COPD on registration.

    5.4

  • Olwen
      United Kingdom
    22 May 2014

    Lovely room, comfortable bed, large bathroom. Very friendly staff Convenient to motorway.

    Room was stuffy - apparently it had been a hot few days (we were on an overnight stop as we had been abroad on holiday). I had difficulty in sleeping, which may have been due to having air conditioning for the previous two weeks.

    7.9

  • Judy
      United Kingdom
    20 May 2014

    Stayed here because it was close to family we were visiting, we booked an executive room which was a very good size and clean.

    Everything was fine, nothing to find fault with.

    7.9

  • Phillip
      United Kingdom
    19 May 2014

    Excellent staff, all efficient, warm and friendly. Clean and comfortable room including bathroom. Food well presented and most enjoyable.

    Nothing negative to say about this Hotel.

    9.6

  • Jaroslava
      United Kingdom
    14 May 2014

    - quite, space and warm room - many options on breakfast - friendly and helpful staff - car park including

    - nothing

    9.2

  • Shirley
      United Kingdom
    8 May 2014

    friendly staff especially on reception

    the view from the window was of the roof and we couldn't have the window open as the noise for the air conditioning unit was loud. We would definitely stay there again but ask for another room other than 204

    9.2

  • Alan
      United Kingdom
    8 May 2014

    Nothing not to like; I had some concerns over the proximity of the motorway but I wasn't troubled by noise so these concerns were ungrounded. Some terrific people working here and really nothing but good things to say.

    8.3

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