Bestwestern Glendower Promenade Hotel  

The best thing about this hotel was the food. It is a three star hotel but the food was above this level in my opinion.

The noise from the room refurbishment next to ours (workmans radio mainly) and anyone who wanted it rise rather later than we did, would not have been happy. We were unable to receive bbc Tv and radio channels through the tv for half the time ( the radio all of the time). As this was almost certainly an aerial fault and was obviously known about, it should have been corrected. At the risk of being someone who expected too much, I thought our Superior room was just a touch disappointing. It was ok but I'm not sure Superior is a word I would have used.

We only stayed a sunday night but the room was comfortable, the restaurant good and the hotel generally relaxing

We had an excellent bedroom,the staff were v friendly and efficient.We shall come again.

Very kind staff and good room cleaning. Near to the seaside, very comfortable as well as cheap.

the staff were excellent the breakfasts good

I didn't like the fact we weren't told that we couldn't use restaurant on new years eve and new years day night when we booked

The hotel was clean and in very nice decor, also good potition to be near blackpool but in a nicer area. Also near St Annes shops which are nice

The room was the smallest i have every stayed in. The client group was a little older than us but the staff were brilliant.

the hotel is in a good location, the food was very good and the service in the restaurant was excellent.

Staff were very pleasant and accomodating they arranged a meal together for our party of 20 and the service was excellent

The hotel and especially the rooms and corridors were extremel hot not just pleasantly warm but hot

Location

More than a little dissappointed with Twin Room No. 105 - allocated - There was two patches of Damp ingress on opposite corners of ceiling. The Paper behind the curtains was peelin off the wall - The hair dryer mad available - there was no readily available sockets to "plug-in" - had to remove Kettle to allow operation.

The friendly helpful staff who provided an excellent service.

The room was decorated in dark colours which made it feel smaller than it probably was.

location.

Location and food excellent.Disappointed with the allocated room as its location had no outlook and therefore little ventilation.This made for uncomfortable sleeping conditions. As it was just a stay of two nights we tolerated it.We had brought our sister and friend for a short break and their experience was better. I am returning to the Glendower with a group later in the year so hope all will be well.

fantastic staff and great clean hotel