Bestwestern Glendower Promenade Hotel  

The best thing about this hotel was the food. It is a three star hotel but the food was above this level in my opinion.

The noise from the room refurbishment next to ours (workmans radio mainly) and anyone who wanted it rise rather later than we did, would not have been happy. We were unable to receive bbc Tv and radio channels through the tv for half the time ( the radio all of the time). As this was almost certainly an aerial fault and was obviously known about, it should have been corrected. At the risk of being someone who expected too much, I thought our Superior room was just a touch disappointing. It was ok but I'm not sure Superior is a word I would have used.

Younger Breakfast staff were most efficient but unsmiling.! Reception staff conversely were most agreeable.

Nothing in particular, everything was satisfactory.

No lift

the staff were excellent the breakfasts good

I didn't like the fact we weren't told that we couldn't use restaurant on new years eve and new years day night when we booked

The hotel was clean and in very nice decor, also good potition to be near blackpool but in a nicer area. Also near St Annes shops which are nice

The room was the smallest i have every stayed in. The client group was a little older than us but the staff were brilliant.

Good choice of food at breakfast and good meal in restaurant in evening. Helpful staff. Very comfortable bed.

Hairdryer which was wired into wall so couldn't be moved was nowhere near a mirror. Bath looked shabby and was stained all round top edge.

Staff... Fabulous Breakfast... Good Location... Fabulous

Little things, a landing light that was on all night which shone through into our room which had a window without a curtain. I had to purchase a bottle of water from the bar at a cost of £4.30. Why not provide a bottle in the room? Afternoon tea.... Quite expensive so why not provide a couple of biscuits, minimum cost to hotel, maximum satisfaction for customer! Apart from this, we had a very nice stay.

Everything! It was great.

Location

More than a little dissappointed with Twin Room No. 105 - allocated - There was two patches of Damp ingress on opposite corners of ceiling. The Paper behind the curtains was peelin off the wall - The hair dryer mad available - there was no readily available sockets to "plug-in" - had to remove Kettle to allow operation.

The friendly helpful staff who provided an excellent service.

The room was decorated in dark colours which made it feel smaller than it probably was.

location.

Good location and very comfortable reception areas. Breakfast good.

Room [129] was small and dark. Both room and bathroom needed refurbishing.

The location within walking distance to shops and certainly on the flat for persons who are disabled,it is close to the beach for families with children .The area as a relaxing feel to the place and the hotel as all the facilities that people need.I would certainly recommend The Glendower to my friends.

If i need to mention just one thing it is to say i found that to use the bath for showering purpose the bath surface was to slippery to stand in