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Best Western Hilcroft Hotel
East Main Street, Whitburn, EH47 0JU – Show map
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6 reasons to choose Best Western Hilcroft Hotel
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1 property in Whitburn
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78 verified reviews
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Best Western Hilcroft Hotel's staff speak: English
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Food & Drink
Restaurant, Bar, Breakfast in the room
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is possible on site (reservation is not needed).
Room service, Packed lunches, 24-hour front desk, Luggage storage, Dry cleaning, Shoeshine, Trouser press, Fax/photocopying, Bridal suite
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Family rooms, Heating, Non-smoking throughout
From 14:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 10 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge for children's cots/cribs.
Free! All older children or adults stay free of charge for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 2.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Best Western Hilcroft Hotel accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Based on 78 reviews
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Staff, surroundings,value for money of food/drink, would use again.
Comfortable room. Good food. Friendly staff. WiFi connection thoughout the hotel and in my room, not just in special areas.
The shower could have been better, the pressure was a bit weak.
The staff in the hotel were polite and very effecient. The food was excellent. The hotel was in a good location as a stop over on the way to Dalmahoy Gol Course. The room was clean and had everythin I required. Would stay here again.
Only gripe I had was the shower had a very poor water flow.
When I booked I said I was leaving at 4am. When I arrived at the hotel I said I was leaving at 4am and asked for a wake up call at 3am. I never got the wake up call or any apology for the hotel's failure. When I tried to settle the bill on leaving I was told there were no facilities to pay at that time of the morning. After discussions I was told that as I had provided my card details on booking the payment would be charged to my card. I informed the staff member that I would be going out of the country for a week and was assured that the payment would be settled. Throughout my holiday I was plagued by messages about non payment of the account. This hotel does not pay any attention to it's customers. It says one thing but does another. I would NEVER stay in one of these hotels again
This hotel was in the ideal location to the area we required. Very handy for both Edinburgh & Glasgow. The hotel, staff & food were exceptional. First time we have stayed here but will not be the last. Thanks.
breakfast was excellent
heat was unreal needs air con
The Hotel is up to the standard of Best Western Hotels. All aspects of the hotel, menu,s staff and rooms was to good standards
Receptionist staff not very welcoming. Wedding on downstairs could here music in room and bathroom fan very loud. Not good when travelling with young family.
Good value Good good food
No refreshments in room
Room was too hot and the join together bed was uncomfortable
We asked if our rooms could be ready early as we had to get changed to go to a wedding,and they had them ready for us.rooms comfy, staff friendly,couldnt fault it,we didnt use any other fascilities so cant comment.Would recommend to anyone.
Small room, no lift
although we had booked 2 breakfasts when I decided to leave early the next morning it was no problem having cost off one breakfast refunded
every thing and the staff were attentive and obliging
The friendliness of the Staff.
Excellent location for our needs.
We liked our stay because it was very handy to vist it family in sea field up the road. The rooms were a good size and comfortable
Family room had plenty of space and the beds were comfy
Staff were really helpful, and the location was ideal.
Bathroom looked to have been recently refurbished and was lovely and clean - as was the room.
Excellent facilities and food. Friendly staff, pleasant place to stay.
Lovely room with comfy bed. Great staff. Good freshly cooked breakfast
I was at a wedding and the staff were amazing. Nothing was to much trouble for them.
Rooms and bars were well kept and being at a wedding reception and staying in a downstairs room, we were surprised to not hear the band in the evening, allowing our 18 month old to sleep very well.
Bathroom light and extraction fan were not separate, and play room toy box could be better organised.
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