Best Western Kilima Hotel    

the best breakfast ever! the staff are really friendly xx

gym was really to small.

Tremendously friendly and helpful staff. Lots of parking. Nice to have your own little pub in the building - at least that's what the bar felt like. About 15 minutes walk from central York.

Well, the floorboards do squeak, but it's bearable. Only heard squeaks from my room, not any others

Staff great, facilities great, Restaurant great.

Room I was given was the size of a shoe box, for 94.00 pounds per night I expected a much nicer room

very good value, lovely pool, excellent room, staff very accomodating, breakfast had a good choice, well presented and very tasty, we were well catered for here and our needs well met.

little bit further afield than we usually choose in york however the price, facilities, quality of food and staff more than compensated for an extra few minutes of walking.at this hotel we got the best room and a pool ect for less than the lowest grade bedroom in a similar hotel a bit closer to city...so for us it made perfect sense to stay here. we loved it.

Lovery staff friendly and obliging.

Swimming, steam room, breakfast

uncomfy bed n too small

Friendly staff. Good breakfast

Politeness of staff

Good Breakfast

We have been to many older hotels, never found every floor board creaked so loud aware every step you took .

Spacious room, spotlessly clean, great staff, excellent breakfast, nice swimming pool.

No air con so the room was quite warm. Breakfast was brilliant but was only served from 7.30-9.30. As the hotel was quite expensive, it would have been nice if these hours could have been extended.

Good room. Good pool. Good location. York was a great city. Staff were all very friendly and efficient.

Friendly and helpful welcome with no fuss. Very relaxed/relaxing atmosphere and good location for York centre.

staff very good

very over priced for a 3 star.....pool cold

Very good room and friendly service

Fabulous! A perfect blend of traditional hotel with modern values of customer care, value for money and a room with 'wow' factor. Clean and quiet, ample private parking, great staff, great food and a comfortable amble into town. We will definitely be back!

Nothing to find fault with.

Rooms very small Squeaky floors

Upgraded to four poster room

Pool could have been warmer. Gym cooler

Excellent breakfast served by friendly staff

nice stylish room swimming pool

We woke up too late and didn't get a breakfast which was served till 9.30am. The bed was a bit too short for a tall person.

Allof the people that worked at Kilima were very friendly and very helpful. Nothing was too much trouble.

The hotel's bar was a little under stocked.

Friendly home-like atmosphere, nice breakfast, leisure zone, good management.

Lovely restaurant with great food and service. Four poster room very comfortable. Staff all very good. Short walk to city centre.

Steam room had a broken seat and steam outlet could direct steam onto legs. Room 7 door lock awkward to open, needs adjusting.

Attenton to detail, nothing was too much trouble to make your stay comfortable.Food was excellent,and the swimming pool was a decent size,

Cant really find any faults

the atmosphere, of the hotel and the friendlyness of the staff and other guests. its location was a short walk to york city walls.

Good breakfast. Pool