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Reigate Hill, Reigate, RH2 9PF, United Kingdom – Show map
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3 properties in Reigate
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123 verified reviews
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Best Western Reigate Manor Hotel's staff speak: Portuguese, English
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Food & Drink
Restaurant, Bar, Breakfast in the room, Snack bar
WiFi is available in public areas and is free of charge.
WiFi is available in the business centre and charges are applicable.
Free public parking is possible on site (reservation is not needed).
Room service, Packed lunches, 24-hour front desk, Trouser press, Meeting/banquet facilities, Fax/photocopying
Newspapers, Non-smoking rooms, Facilities for disabled guests, Heating, Non-smoking throughout
14:00 - 00:00 hours
07:00 - 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Extra beds are not available.
There is no capacity for cots in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 123 reviews
Value for money
Show reviews from:
High on Reigate Hill, with magnificent views of the surrounding countryside, this recently refurbished hotel is conveniently located on the A217, just off junction 8 of the M25.
Score from 301 reviews Good
Set in 16 acres of tranquil Surrey countryside and surrounded by lawns and garden terrace, Hartsfield Manor combines Victorian grandeur with impressive contemporary comforts and facilities.
Score from 279 reviews Very good
Situated in the heart of Surrey, The Lodge @ Kingswood offers hotel accommodation within the grounds of a championship golf course.
Score from 126 reviews Superb
With free parking, family-friendly en suite rooms and a Beefeater restaurant, this Premier Inn hotel is 3 miles from Gatwick Airport and has a train link to central London.
Score from 146 reviews Very good
No security safe in the bedroom
Staff were friendly Room was comfortable Bathroom clean and well designed
Even though there is a large car parking area it was difficult to find a space
Quality of breakfast was poor. We went for a dinner and presentation evening. The food was not to good
Quaint and quiet Good location out of city, but easy enough to get to by train, just be wary of road (see below)
Expensive for location No lift On busy road so hard to get in and out of with car, and if walking from station be careful, 'foot path' is in poor condition and you need to cross the road on a blind corner to access
Medium rare steak was very well done. £4.90 for a pint of beer is high even by 5star hotel standards. This hotel is only 3star. I prefer a double bed to singles.
Our stay was good with mist staff really nice
Receptionist while checking out a little abrupt
Location was good for us as at a local family wedding
Charged additional £10 per Z bed for the kids. No water in room, husband had to tell staff to give him a glass of tap water at the bar (said had to buy a bottle) no breakfast included - paid £110 for room - didn't see this as good value - rooms need updated but were clean.
The lounge was nice as usual with a Best Western
Inadequate parking, room was very poorly decorated, bathroom was very poorly fitted out. All in all, dramatically over priced. This hotel is set up as a function venue and not as a hotel.
It is only 3 minutes off the M25 and so there is no town traffic to endure
Room was comfortable and spacious. Clean. Good sized bathroom. Staff were pleasant and jovial in general.
No bar staff at times. Reception not clearly marked. Being hounded for supposed unpaid drinks weeks after when that is surely your responsibility before check out. Greatly dissatisfied at that part .
The hotel was being decorated, fire alarm false alarm at 8am. The smoke alarm in our room had a constant beep all night. We reported it to the desk twicw bu without much interest from them.
I found the beds very narrow, the pillows need to be replaced
Staff is very helpful
Location suited us Next to a very good pub Easy to find Staff - very professional and pleasant
Nothing to comment on.
Very charming and luxurious, and the staff were very attentive.
The decor was opulent but could be updated, the carpets were amusing!
John was excellent from breakfast to 1am!
Under staffed the first morning at breakfast. Way over charged for breakfast!
The cleanliness at a hotel which is reasonably priced. Good parking facility and comfortable bed. Thank you.
The room although basic was clean, and the staff were really nice and helpful.
Room rate of £110 pp was excessive considering breakfast wasnt included.
the reception and checking in procedure. The bar man at night was very courteous.- being addressed as "Sir" certainly does it for me. Well done! The duty manager at breakfast was very warm and friendly, and promoted the Sunday lunch without being pushy! and took photos of us in front of the murals. I very much like the refurb of the Frith room. .
there were particles of dust or fluff on the bed linen. I was not impressed with the plastic beakers in the bathroom. I would have prefered glass although this might be safety issue. outside the room we stayed - (room 101) was a small gathering of staff on a smoking break. This could be an issue when the windows are open, letting the smell of cigarette smoke into the room.
We asked for a quiet room and we were given one at the rear of the hotel away from the road.
Hotel is run down in places but improvements are being done. Breakfast buffet service is limited and uninspiring. The attitude of the Receptionist who dealt with the check out was indifferent.
Atmosphere; Staff attitude; Location and general level of order.
1. Make doors quieter my friend reported that she was woken a number of times early morning with doors being slammed. Perhaps foam or anti slam device? 2. Leisure area small pool and gym.
The whole hotel including staff were excellent. All the facilities were ideal and would stay again for sure
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