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Show map Best Western Plus Ullesthorpe Court Hotel & Golf Club

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Newest reviews for Best Western Plus Ullesthorpe Court Hotel & Golf Club

  • Anonymous
      United Kingdom
    August 15, 2014

    Everything. Staff were amazing. Food was amazing. Facilities amazing. All this AND there was a wedding party on at the same time in a different part of the building - we were almost unaware of this!

    NOTHING !

    10

  • Anonymous
      United Kingdom
    August 12, 2014

    Reception staff very friendly

    Bar staff less friendly

    5.4

  • William
      United Kingdom
    July 29, 2014

    Comfortable bed in a fair sized room with coffee and tea making facilities. Complimentary water was most welcome.

    No air conditioning in a ground floor room. Windows could not be locked in an open position.

    7.9

  • Hazel
      United Kingdom
    July 28, 2014

    While process was really good. Staff friendly and helpful bed super comfy and large and clean rooms. Will recommend and maybe see you again soon!!

    One of the bar staff seemed very inexperienced and came across as didn't know what she was doing and was just standing around waiting for someone else to sort out issues with the syrup for the soft drinks being out. I think her name was leighanne. She might need further training or even a bit of a kick. Maybe she could wait for the syrup to be changed before trying 20 times to see if it had been changed. Eventually after about 10mins, she wento to find out but during that time i was waiting to be served and with 2 staff behind the bar it doesnt take 2 people to complete 1 order of 5 drinks. As a customer and previous Team Leader for bar work I would be appalled if any of my staff acted like she did.

    9.6

  • Rachel
      United Kingdom
    July 21, 2014

    Reception staff were friendly and helpful The room was very spacious

    Breakfast service - staff weren't very attentive You could hear every noise from other rooms/corridor noise

    6.7

  • Thomas
      United Kingdom
    July 17, 2014

    Friendly staff

    Some staff (2) parked their boy racer cars in two bays, very inconsiderate since there are not thousands of parking spaces.

    8.8

  • Anonymous
      United Kingdom
    July 15, 2014

    We received a warm welcome and the meal we had that evening was superb.

    8.3

  • Anita
      United Kingdom
    July 14, 2014

    Limited choice of meals for vegetarian on room service. However, kitchen staff were accommodating and I had egg salad and cheese and crackers for 3 days.

    5.8

  • Dr
      United Kingdom
    July 12, 2014

    The Leisure Centre was excellent with a good pool and hot whirlpool tub. The breakfast was good and substantial.

    A Superior Double Room should really have had a garden view.

    9.2

  • Christine
      United Kingdom
    July 9, 2014

    Can't fault this hotel

    9.6

  • Diane
      United Kingdom
    July 8, 2014

    Friendly staff Food Room It was the best best western I have stayed at

    Room too warm

    10

  • Valerie
      United Kingdom
    July 7, 2014

    Loved the location it was lovely and clean there was a lot of refurbishment being done whilst there so this didn't help my rating. Staff although friendly were not, in my opinion very professional.

    On the morning of departure we asked for coffee whilst we waited for a taxi. It was the most beautiful morning and we with other guests were shown into a drab internal room. There is a beautiful view to the front of the hotel why could we not have enjoyed it?

    5.8

  • Henry
      United Kingdom
    June 22, 2014

    The peace and space to rest.

    Waiting for the bartender to appear.

    8.3

  • Elizabeth
      United Kingdom
    June 17, 2014

    Beautiful location, nice size rooms, soft bed (hooray!), air conditioned restaurant for breakfast, (hooray again!), nice view into pretty garden from room and as a bonus we saw a Partridge with 9 tiny babies walking around outside :). Plenty of parking too, fan provided in room and the breakfast was lovely :)

    The only negative and this is very personal.....is that the shower was fixed. I need to be able to pick up the shower so I can rinse off everywhere properly. It takes twice as long and I don't feel as clean with fixed showers. As I said....very personal and the only negative thing in a very pleasant stay :)

    9.2

  • Anonymous
      United Kingdom
    June 17, 2014

    Sara on reception is really helpful and friendly.

    6.7

  • Wayne
      Australia
    June 10, 2014

    Excellent staff Very clean and comfortable

    Difficult to find

    8.8

  • Anonymous
      United Kingdom
    June 1, 2014

    Swimming pool and snooker table.

    Breakfast was decidely average. Cooking pots were very hot to handle and looked very old. Fried bread was a crust! Use free range fresh eggs, they're much nicer ;-)

    6.7

  • Stuart
      United Kingdom
    May 23, 2014

    Pool and Leisure facilities well staffed and maintained Lovely quiet setting with nice walks around Well equipped rooms Large Lincolns Bar food portions and salads were lovely

    nothing

    8.8

  • Dominic
      United Kingdom
    May 11, 2014

    Friendly Staff

    Range of food in bar in the evening Price of drinks was appallingly expensive Bed was uncomfortable Breakfast buffet was cold even though we were the first down

    3.8

  • Julia
      United Kingdom
    May 9, 2014

    Nice though small pool facilities

    Usual last in breakfast gets the dregs though we were there 30 minutes before advertised end

    7.5

  • Clive
      United Kingdom
    May 5, 2014

    there was enough to do to keep occupied without playing golf and not wanting to go outside of the hotel.

    9.6

  • Anonymous
      United Kingdom
    April 22, 2014

    very friendly helpful staff stored our bicycles for us in a locked cupboard and gave us a key big bed

    no kettle in room

    9.2

  • Tom
      United Kingdom
    April 10, 2014

    The main thing about this hotel was the helpfulness of the staff, I felt it went a little too smoothly especially booking for a business group.

    9.2

  • John
      United Kingdom
    April 4, 2014

    Golf course challenging, tricky greens. Lovely and peaceful surroundings.

    No complaints

    9.2

  • Anonymous
      United Kingdom
    March 29, 2014

    Peaceful location

    Not having option of evening meal in restaurant - only bar area available.

    7.5

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