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The Leas, Clifton Gardens, Folkestone, CT20 2EB, United Kingdom – Show map
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28 properties in Folkestone
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237 verified reviews
They speak your language!
Best Western Clifton Hotel's staff speak: Romanian, Lithuanian, English, Czech
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Food & Drink
Wireless Internet Hotspot is available in all areas and is free of charge.
No parking available.
24-hour front desk, Luggage storage, Dry cleaning, Shoeshine, Meeting/banquet facilities, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Heating
Romanian, Lithuanian, English, Czech
From 14:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
The maximum number of extra beds/children's cots permitted in a room is 4.
Pets are allowed on request. Charges may be applicable.
Cards accepted at this property
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Based on 237 reviews
Value for money
Show reviews from:
With free parking and air-conditioned rooms, this hotel is 1 mile from Folkestone Eurotunnel terminal and a 20-minute drive from Dover Port. Wi-Fi is free in the public areas.
Score from 1166 reviews Very good
Situated just 10 minutes' drive from the Channel Tunnel Terminal, this traditional sea-facing hotel is situated on The Leas, Folkestone's cliff-top promenade.
Score from 1332 reviews Review score
Overlooking Folkestone Harbour, Britannia Grand Burstin Hotel offers limited parking, free Wi-Fi and wonderful sea views. Just 15 minutes from Dover, the hotel has a fitness centre and 3 restaurants.
Score from 3114 reviews Review score
Overlooking the Leas Promenade and English Channel, The Burlington Hotel features a traditional restaurant and leafy gardens. Set in a grand period building, there is also free parking and free Wi-Fi....
Score from 256 reviews Good
Comfortable room with superb sea view. Excellent menu and service in resturant.
Leaving- could have done with a few more days
all very good, no complaints.
The staff were very helpful and attentive. The location was great for our purpose giving us parking facility and good quick access to the centre of town which is within walking distance. The hotel is clean and comfortable
It needs a bit of modernising. Its a bit tired.
Everything was in good order, staff welcoming and efficient.
Unfortunately the dining room was empty except for us so it lacked ambience.
Large clean and comfortable room. Lovely and warm. Staff extremely helpful and pleasant. Will return soon
There was nothing we didn't like
price/quality is ok for a short stay in Folkestone
Staff could be more friendly
It was more like a DSS flat than a hotel room. I am a Diamond card holder and the room I was given was absolutely disgusting. The place is shabby and smelt fusty. The staff are appalling, unwelcoming, not very friendly or helpful and their command of the English language was sadly lacking. The following night I stayed in the Hotel de Paris in Laval France, another Best Western and the staff in that hotel spoke better English!!! and were significantly more helpful and accommodating.
We were very impressed with our breakfast and the service in the dining room
Staff helpful and pleasantv. Though the information on the Web site stated there was " NO PARKING" in fact for a £1 the hotel provides a resident parking card which allows for street parking (plentiful spaces) from 12 noon to 12 noon the next day.
Bar not open until 6.00pm, then closed to residents at midnight. Tiny Lifts. No breakfast menus. No fish ie kippers or haddock
Very helpful staff..Location is lovely.
Hotel Computer in freezing cold room and problems with keyboard that hotel staff member could not solve even though he tried very hard.Carpets in hallways smell very musty.
Liked the decor & the original features of the building.
Although the bed was extremely comfortable we both woke up with slight backache.
without asking we were upgraded to a sea view room. The drinks in the bar were very reasonably priced. All the staff were very polite and friendly, and the Hotel is in a lovely location.
The bathroom was a lovely size but could do with a make over, the flooring was quite shabby, and the walls need a fresh lick of paint. We also could hear the people in the room above us when they walked across the floor, and when they turned the bath water on it sounded like a waterfall was cascading into our room, however, this would not stop us from staying here again.In fact we have stayed here before and the room we had was lovely but we couldn't remember the number otherwise we would have requested the same room again.
Found cockroach in bathroom cleanliness not good at all complained but nothing was done will be wrighting a letter as very disappointed
The building is really something... very evocative.
Minor aspects of plumbing could be better, Tap Fittings, washers etc.
Lovely friendly staff especially Maria. In the bar, good breakfasts cooked very well, good weather!
Bedrooms seemed very warm,especially the attick rooms.
Convenient for staying in to catch an early ferry. Staff very accomodating. Maitre D very obliging
The views were amazing
It was in an ideal position and the Romanian Staff were friendly and efficient.
It was smelly nr lift.... Damp which will be a prob in the future I believe... needs refurb.
The view from the bedroom. It was quiet at night.
The mattress moved on the base. We had to keep pushing it into place.
Shower over bath had no effective pressure -perhaps because on third floor? Would have been impossible to wash my long hair if I had wanted to.
Very competent staff. Good food.
Not a lot.
The staff were very pleasant and efficient. The Maitre'd in the breakfast restaurant was particularly helpful and found exactly the table we requested, at the window.
The décor is old fashioned and directions not very good for getting around the hotel. The Fire escape stairs were shocking, with difficult steps, handrails not all the way down and not directed properly.The lift only held four adults at a squash and no room for suitcases. whilst checking out we waited for ten or more minutes for the lift and were aware that the same people were going up and down past us unable to get out! Rather alarming. My husband and friend ( elderly) had to carry our cases all the way down eventually as no way of alerting the reception.(from 3rd floor) NOT very good.
When I drew the curtains of my room, I saw sea only. It was so romantic. In the night, I saw the other side of the coast, saw the light in France been lit. The town itself is so clean and quiet. No crime. I would definitely do this again.
Staff-shorts. Just to collect my keys from the receptions after a short walk outside, I had to wait 15 minutes at the desk.
upgrade your showers please
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