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The Leas, Clifton Gardens, Folkestone, CT20 2EB, United Kingdom – Show map
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29 properties in Folkestone
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241 verified reviews
They speak your language!
Best Western Clifton Hotel's staff speak: Romanian, Lithuanian, English, Czech
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Food & Drink
Wireless Internet Hotspot is available in all areas and is free of charge.
No parking available.
24-hour front desk, Luggage storage, Dry cleaning, Shoeshine, Meeting/banquet facilities, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Heating
Romanian, Lithuanian, English, Czech
From 14:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
The maximum number of extra beds/children's cots permitted in a room is 4.
Pets are allowed on request. Charges may be applicable.
Cards accepted at this property
Hover over the cards for more info.
Based on 241 reviews
Value for money
Show reviews from:
Overlooking Folkestone Harbour, Britannia Grand Burstin Hotel offers limited parking, free Wi-Fi and wonderful sea views. Just 15 minutes from Dover, the hotel has a fitness centre and 3 restaurants.
Score from 3155 reviews Review score
Overlooking the English Channel, The Southcliff Hotel is situated on The Leas Promenade and only a 1-minute walk from the Leas Cliff Hall venue.
Score from 1186 reviews Good
Overlooking the Leas Promenade and English Channel, The Burlington Hotel features a traditional restaurant and leafy gardens. Set in a grand period building, there is also free parking and free Wi-Fi....
Score from 275 reviews Good
Situated just 10 minutes' drive from the Channel Tunnel Terminal, this traditional sea-facing hotel is situated on The Leas, Folkestone's cliff-top promenade.
Score from 1525 reviews Review score
Very good value for money Very pleasant and helpful staff Food quality very good for 3 start rating
Dated decor in rooms and corridors
Room was comfy bed was excellent, overall room was good.
Bathroom a little small okay if your tiny.
The reviews were mixed but i was pleasantly surprised with hotel. Clean, worth 3* s and rather splendid in its own right. Beautiful views from cliff tops.
Cold dining room, hotel needs investment for refurbishment, not a patch on Premier Inns for comfort
Cosy, spacious room with a wonderful sea view. Tea making facilities. Pleasant and polite staff. Easy parking arrangements just outside. Especially comforting after 4 days in a very spartan Dutch hotel - it felt very English and old fashioned in a good way.
Nothing. Liked it all and would always go there when in Folkestone.
Value for money, good location and the general quirkiness of the hotel. Very old fashioned and charming. Always book a top floor room, for views and no creaky floorboards above
Rattling sash windows and not a good shower. Slightly sirly staff on some shifts.
Staff and breakfast and grounds
I liked the comfort of the lounge - nice and quiet for reading and relaxing. The location suits us very well as close to pubs/restaurants. Bed comfortable and room a nice size. The staff were polite and helpful.
We ate in the restaurant and I felt the food was 'adequate' as opposed to 'good'. The prawn cocktail was all lettuce and tomato more than anything else and there was no sauce with the prawns and no brown bread and butter. Also the day we left my breakfast was cold but I didn't complain because I wasn't particularly hungry so didn't worry, however many people would not have been happy!
cosy bar ... quiet and nice location near seaside and town shops.Hotel had parking facility for £1.00 per day opposite hotel in street car park.
no complaints really
Friendly reception, large room, lift available, provided a free travel cot for my baby
Doors and windows banging in the wind
the view the service the cleanliness
no breakfast included
Comfortable room with superb sea view. Excellent menu and service in resturant.
Leaving- could have done with a few more days
all very good, no complaints.
The staff were very helpful and attentive. The location was great for our purpose giving us parking facility and good quick access to the centre of town which is within walking distance. The hotel is clean and comfortable
It needs a bit of modernising. Its a bit tired.
Everything was in good order, staff welcoming and efficient.
Unfortunately the dining room was empty except for us so it lacked ambience.
Large clean and comfortable room. Lovely and warm. Staff extremely helpful and pleasant. Will return soon
There was nothing we didn't like
price/quality is ok for a short stay in Folkestone
Staff could be more friendly
It was more like a DSS flat than a hotel room. I am a Diamond card holder and the room I was given was absolutely disgusting. The place is shabby and smelt fusty. The staff are appalling, unwelcoming, not very friendly or helpful and their command of the English language was sadly lacking. The following night I stayed in the Hotel de Paris in Laval France, another Best Western and the staff in that hotel spoke better English!!! and were significantly more helpful and accommodating.
We were very impressed with our breakfast and the service in the dining room
Staff helpful and pleasantv. Though the information on the Web site stated there was " NO PARKING" in fact for a £1 the hotel provides a resident parking card which allows for street parking (plentiful spaces) from 12 noon to 12 noon the next day.
Bar not open until 6.00pm, then closed to residents at midnight. Tiny Lifts. No breakfast menus. No fish ie kippers or haddock
Very helpful staff..Location is lovely.
Hotel Computer in freezing cold room and problems with keyboard that hotel staff member could not solve even though he tried very hard.Carpets in hallways smell very musty.
Liked the decor & the original features of the building.
Although the bed was extremely comfortable we both woke up with slight backache.
without asking we were upgraded to a sea view room. The drinks in the bar were very reasonably priced. All the staff were very polite and friendly, and the Hotel is in a lovely location.
The bathroom was a lovely size but could do with a make over, the flooring was quite shabby, and the walls need a fresh lick of paint. We also could hear the people in the room above us when they walked across the floor, and when they turned the bath water on it sounded like a waterfall was cascading into our room, however, this would not stop us from staying here again.In fact we have stayed here before and the room we had was lovely but we couldn't remember the number otherwise we would have requested the same room again.
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