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Best Western Premier Mostyn Hotel4 Bryanston St, Marble Arch, Marylebone, W1H 7BY London (Show map) Very good, Score from 475 reviews“Corteous ,helpful staff.Spotlessly clean rooms .Good restaurant . Excellent location.Would stay there again.”
Patrick,
Naul
In a prime location, Best Western Premier Mostyn Hotel offers Michelin-starred dining and comfortable rooms just a minute's walk from Oxford Street. Marble Arch Underground Station is just a 2-minute walk away. Best Western Mostyn Hotel provides well-furnished rooms, featuring satellite TV and private bathrooms with a power shower. Suites boast their own luxurious lounge. Boasting a prestigious Michelin star, Texture restaurant serves excellent modern European cuisine, while Fire & Spice Bar & Kitchen serves a seasonal menu. Relax with a drink in the champagne bar. There is a magnificent Georgian staircase and 3 well equipped conference rooms. Nearby Paddington Train Station provides easy access to the Heathrow Express 15-minute service to Heathrow Airport. Hotel Rooms: 121, Hotel Chain: Best Western.
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Total Hotel Score:8.4
Based on 475 reviews Guest reviews are written by our customers after their stay at Best Western Premier Mostyn Hotel. |
Score breakdown
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Score filter |
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Tatiana
Moscow,
Russia
5
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The location is very good for: 1) shopping in Oxford street 2) tube station is near as well as 3) bus stand for city tour. 4) Nice pub is in 30 meters distance. 1)No slippers, 2)drinking water declared as complimentary, but it is free of caharge for 1-st night only! 3)No bathrobes,4) no opportunity to use the amount blocked diring check in for "open credit" use for reservations made by consierge ( to charge the tickets price to the room)... all of above is available in BW hotel in Paris (visited jul 2011). Bath hot water limit is 37 C only!
5 out of 5 people found this review helpful, did you?
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7.5 |
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Benjamin
Charleston,
United States of America
5
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Mostyn Hotel is a gem. For the price, you get an amazing location just off the Central Line with plenty of access to shopping, pubs, Hyde Park, and via the Underground all of London. The staff truly go out of their way to accomodate, and the rooms are impressively modern & comfortable. I've stayed with them twice, and when I take my wife to visit London, I'll book the Mostyn without hesitation. As a business traveller, their wifi is spotty. This seems typical of London hotels though. They will re-accomodate you if possible, but it is hard to even have an audio Skype session with a good connection. I've left my critique with them on this point and hope that they will improve.
2 out of 2 people found this review helpful, did you?
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10 |
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Isobel
Burntisland,
United Kingdom
5
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The room was spacious and comfortable. The bed was comfortable and the bathroom immaculate. The reception staff were efficient and friendly. The location was perfect for shopping and sight-seeing. Surprisingly quiet despite only being a minutes walk from Oxford Street.
2 out of 2 people found this review helpful, did you?
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10 |
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Andrew
Shipton under Wychwood,
United Kingdom
5
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Cleanliness was good, location was good Poorly trained staff - they tried to tell me I had been upgraded free to a club room when I had already paid for this on booking. The upgraded room was smaller than a standard room I had stayed in previously.Free parking was included in this as well but the staff didn't know this until I produced the booking confirmation. A free beverage was presented to us at the reception, which meant that we had to juggle this with our cases up to the room - good idea, bad execution, very messy and the porter didn't even offer to help. All rooms keys were unavailable until 7:30pm due to a systems failure, so staff had to escort us in each time. A temporary key then failed the next morning.
2 out of 2 people found this review helpful, did you?
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5.4 |
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Stefan
Breda,
Netherlands
5
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Good location. The rooms are nice and clean. Beds are comfortable. Check-inn early, and they are quite flexible on the day of departure when to leave the room. You can have your bags being looked after when you want to spend some time in the city of the day of departure The breakfast is not at all value for money. They even collected the milk from the tables, and put it back into the jug for general use. I thought that was unbelievable for a 4 star hotel (for any hotel I would say)
2 out of 2 people found this review helpful, did you?
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7.5 |
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Amir
Dublin,
Ireland
5
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Great location,good quality room & shower room. Air-conditioning system was not operating efficiently and could be upgraded.
1 out of 1 people found this review helpful, did you?
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9.2 |
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Anonymous
France
5
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Excellent location, very nice and helpful staff, clean and modern rooms Pretty small room, even for excutive rooms, room to street a bit noise as bus stop was right there
1 out of 1 people found this review helpful, did you?
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8.3 |
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Melanie
Port St Lucie,
United States of America
5
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We found the hotel very clean. Our room was comfortable. Location was super. Great for the price.
1 out of 1 people found this review helpful, did you?
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10 |
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Pauline
Donegal,
Ireland
5
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Pure plushness, felt like I was right in the middle of oxford street but could never have known this by noise levels, so quiet, wifi was excellent, choice of tv channels excellent, bed so comfy and nice big room(club twin)loved it!!! Staff didnt know much about our booking through booking.com so had to ask for everything that we were entitled to through the club deal, breakfast was a bit manic on the last day, not enough staff on
1 out of 1 people found this review helpful, did you?
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9.6 |
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Anonymous
United Kingdom
5
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comfort of beds, complimentary items - toothbrush and shaving equipment if you had forgotten them, location
1 out of 1 people found this review helpful, did you?
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7.5 |
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Aoife
Waterford,
Ireland
5
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The only thing I could fault it for was it was very noisy early in the mornings and I was woken every morning by the cleaning ladies talking very loudly and doors banging. I think we were unlucky with where our room was situated but I must say it was fabulous.
1 out of 1 people found this review helpful, did you?
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9.6 |
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Anonymous
Sweden
5
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Location, modern and clean. No view from room.
1 out of 1 people found this review helpful, did you?
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8.3 |
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Catharina
göteborg,
Sweden
5
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The location is great. The rooms were spacious (Executive), clean and in perfect shape.Will stay here again.Did not go for the breakfast which we found too expensive. Plenty of good places in the neighbourhood.
1 out of 1 people found this review helpful, did you?
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7.9 |
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Adrian
Coventry,
United Kingdom
5
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The price and location of this hotel makes it a million miles better than all the others in the same price bracket.
1 out of 1 people found this review helpful, did you?
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9.2 |
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Hamad
hamad town,
Bahrain
5
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Location and helpfulstaff Small rooms really small rooms
1 out of 1 people found this review helpful, did you?
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9.6 |
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Anonymous
Hong Kong
5
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Convenient location Room is too small, even an executive double room for single occupancy
1 out of 1 people found this review helpful, did you?
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6.3 |
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Lay
Singapore,
Singapore
5
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The bed and pillows are comfortable. The hotel staffs are helpful and friendly and the room is spacious. The lift is small and the concerige charges 5 pounds for storing luggage overnight.
1 out of 1 people found this review helpful, did you?
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10 |
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Anonymous
United Kingdom
5
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Very close to Oxford Street! We arrived at the hotel at 2.15pm (we were told we could check in after 2pm) after waiting a good 10 mins to be checked in we were. The staff were very busy and possibly low on members. Our room wasn't ready - it hadn't been cleaned at all. We waited a further 10 mins or so to tell a member of staff, waited a while longer and then was told the room was ready. When we got there it was being hoovered! Once it was hoovered we started to get ready and a man (staff I think) walked in.....and promptly walked back out again!! Short staffed and little communication. The noise from outside the hotel woke me at 4am too! It's right on a main road.
1 out of 1 people found this review helpful, did you?
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5.8 |
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Gustavo
Montevideo,
Uruguay
5
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Location andcatmosphere
1 out of 1 people found this review helpful, did you?
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9.2 |
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Anonymous
Egypt
5
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I liked the way the concirge was helping,the receptionists were friendly .the location is excellent The rooms r too small
1 out of 1 people found this review helpful, did you?
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8.8 |
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Anonymous
Denmark
5
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The location is just super yet it was not too noisy although the hotel is a minute away from Oxford circus, a shopping street. All staffs are very kind and friendly and they handle things promptly if I asked something. I could hear some TV noise or so from next room sometimes.
1 out of 1 people found this review helpful, did you?
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7.5 |
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Anonymous
United Kingdom
5
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Very comfortable and close to shops, tubes, train making it very convenient. Unfortunately there was barely any hot water, so I had cold showers for two days.
1 out of 1 people found this review helpful, did you?
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8.8 |
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Anonymous
Netherlands
5
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Location was great, close to metro stations and oxford street. Value for money isnt great. Besides the great location, there's nothing special about the hotel, rooms are small, staff isnt that nice, nothing that justifies the price.
1 out of 1 people found this review helpful, did you?
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5.4 |
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Anonymous
United Kingdom
5
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The no smoking policy and the rooms are extremely clean There should be packages of breakfast included, or a fresh fruit basket
1 out of 1 people found this review helpful, did you?
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9.6 |
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Mihkel
Tallinn,
Estonia
5
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The customer service was nice, the room was not so small i expected from london hotels, i liked free LAN-internet in the room breakfast really expensive - 19 pounds, no fridge in the room
1 out of 1 people found this review helpful, did you?
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9.2 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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