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Best Western Mostyn Hotel
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When would you like to stay at the Best Western Mostyn Hotel?
Top
Based on
176
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Margaret
Family with older children
Celbridge, Co. Kildare,
Ireland
November 1, 2009
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Cleanliness, proximity to Marble Arch tube station & Oxford St. Friendly & helpful concierge & bell hop staff. Comfortable rooms though a little small for 2 adults. However it was well priced for what we got.Though we had minor problems we would still use this hotel again as it was in an ideal location for sightseeing with 2 teenagers & nice ambience in bar if u fancy a drink at night. Rooms too hot.Unable to open windows at night due to traffic noise.TV Didnt work properly & 2 calls to reception over 2 days to have it chkd/fixed unsuccessful.One of Front desk staff rude when explaining their error in my bill on checkout & not a bit apologetic.Fire & Spice restaurant open til 10pm tho chef not pleased when we ordered late dinner at 9.30pm.even tho I had chkd we didn't need to book.We just ordered 1 course & as we finished were asked if we wanted anything else as kitchen was closing.Food was lovely! Careful if ordering chicken salad sandwich from bar/mine was chicken only diced with peppers not salad. Allergic so had to wait for plain chicken sandwich. |
8.5 |
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Anonymous
With friends
Israel
November 1, 2009
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I liked the fact that they made you feel welcome every time you walked in the lobby. They attended every need with no problems at all. Yes, even the executive rooms were very small and our room faced the noisy street. I have requested a quiet room but although they have tried to replace me there wasnt any room available. However, I have enjoyed staying in the hotel because you feel very welcomed and the staff is good. |
7.5 |
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Valerie
Family with older children
sligo,
Ireland
October 25, 2009
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The staff were excellent very professional, curteous and helpful. The location was ideal as we came to see a show in the palladium and of course to shop so we were right beside everything. A very enjoyable experience, we hope to be back at another time and would have no problem recommending this hotel to our family and friends. a question below asks about reviews of the hotel I havnt actually read the reviews! |
8 |
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Anna
Mature couple
Jerusalem,
Israel
October 21, 2009
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The stuff was forthcoming and helpfull, and it seemed that any request will be treated quickly and efficiently. The room was cleaned and refreshed every day, and the location is superb The 'double' room has very limited 'storage' space. I think this is something that has to be improved, as there is just a very narrow closet, with an ironing board taking up a lot of space therein. The only other space available are two drawers, both containing already stuff - a coffee and tea tray in the one and a hair- dryer in the other, so one has to live off ones suitcase.... |
7.5 |
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Anonymous
Family with older children
Ireland
October 5, 2009
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The location was perfect for sightseeing and shopping. The room was a good size and was very comfortable, clean and had the option of air conditioning. Most of the staff were very helpful and courteous. The guest services book in the room said that a jug of water could be ordered for the room and the service was available 24 hours. On returning to our room at 11.00 p.m. we rang reception and asked if we could have a jug of water. We were told that there was nobody availble to bring it to us and that the water in the taps was alright to drink - not very satisfactory! The book also stated that Sky tv was availble but this was not the case. |
7 |
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Renato
Family with older children
Porto Alegre,
Brazil
September 18, 2009
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wireless signal insufficient in thr rooms, tv set with bad image quality |
5.5 |
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Fiona
With friends
YELVERTON,
United Kingdom
September 18, 2009
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It's convenience to my activities in London, cleanliness and price |
6.5 |
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Theresa
Young couple
Belfast,
United Kingdom
September 8, 2009
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Good location and good basic accomodation for a reasonable price in London City Centre. Staff were very friendly and our room was ready early which was great. |
9.5 |
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Anonymous
Young couple
Ireland
September 5, 2009
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Room was clean, spacious and comfortable, all hotel staff were friendly, nice food in the restaurant. Good price. Cleaning staff started pretty early and were fairly noisy. Was a good place to stay nevertheless. |
10 |
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John
Mature couple
RETFORD,
United Kingdom
August 31, 2009
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The room was very comfortable , food good , very close to oxford street , staff very helpful . The flat screen tv in our room made a buzzing sound and the picture quality was snowie. Also when you had a shower it made a puddle on the bathroom floor.and even thou it had double glazing unit the sound from the street could still be heared as we were over the main enterance . these items may sound negative but no hotel is ever perfect , we still enjoyed our stay the room was very nice and big |
9.5 |
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Hugh
Solo traveller
castlebellingham,
Ireland
August 19, 2009
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The location was good for me also the staff are very friendly |
8 |
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Michael
Solo traveller
Wakefield,
United Kingdom
August 5, 2009
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It was clean, staff were efficient, services were good |
9 |
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Wendy
Mature couple
Wellington,
New Zealand
July 28, 2009
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Staff were very friendly and accommodating.Fantastic location for Oxford Street, the Underground and very handy for Europcar Rental pick-up which is in the same street. The air-conditioning was a bit difficult to control. |
7.5 |
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Mary
Solo traveller
newcastle west co limerick,
Ireland
July 10, 2009
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the staff were so friendly and helpful. the food was just devine with an excellent selection to suit all types of eaters, the room was fantastic. it was a pleasure to go back to the air conditioned room as the weather wae roasting. ideally situated just 2 minut walk from oxford street. not a thing i really enjoyed my stay price was a little high though. |
10 |
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Sherif
Family with young children
Cairo,
Egypt
June 30, 2009
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The hotel is a couple of blocks away from Oxford St, particularly Primark/Next & M&S. Rooms are old and no wi-fi available. No minibar in the room as well! Internet cable was provided but it was out of order the whole time. |
4 |
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Anonymous
Solo traveller
Netherlands
June 29, 2009
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The excellent location The rooms were a bid small |
6.5 |
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Davina
Family with young children
Eastbourne,
United Kingdom
June 21, 2009
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My only negative is that my daughter and i were put in the disabled executive twin room with only a disabled shower (no bath), a very small low sink and room is located almost in reception and can be a little disruptive with phones ringing and guests talking until late. |
9 |
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Ilola
With friends
Tallinn,
Estonia
June 19, 2009
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Very good location and good stuff! The roomservice was so late one day, that room was not cleened up on this day at all! We had to answer reception to change the towels. |
8 |
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Maria
Solo traveller
Zejtun,
Malta
June 13, 2009
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I had previously stayed at this hotel and was always very satisfied. However this time the hotel has undergone a major refurbishment which made it an even more pleasurable experience. It is so great to find the same familiar friendly porters still working there. Not applicable |
9.5 |
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Yehuda
Mature couple
ramat-gan,
Israel
June 3, 2009
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The location of the hotel is perfect,The free internet is of an advantage,the staff is very cooperative the breakfast is not satisfactory,there is no good reason to stay in the hotel in the evening,the services of the concierge do not include tickets for cultural events |
6.5 |
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Antonio
Solo traveller
San Gwann,
Malta
May 28, 2009
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the location just off oxford street |
7.5 |
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Antonio
With friends
Amadora,
Portugal
May 27, 2009
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The staff is really eager to satisfy your needs. The hotel is just behind Oxford Street and close to the Marble Arch underground station. |
8 |
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Jaba
Solo traveller
Tbilisi,
Georgia
May 21, 2009
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It is in very good area. |
8.5 |
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Anonymous
Solo traveller
South Africa
May 21, 2009
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Excellent value for money friendly efficient staff especially concierge. Well located, wellcoming and modern communal areas |
8 |
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Mrs
With friends
ayrshire,
United Kingdom
May 17, 2009
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absolutly fabulous had a lovely time in London thanks to the location and staff |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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