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Best Western Premier Mostyn Hotel4 Bryanston St, Marble Arch, Marylebone, London, W1H 7BY (Show map)
Very good,
Score from 494 reviews
“Corteous ,helpful staff.Spotlessly clean rooms .Good restaurant . Excellent location.Would stay there again.”
Patrick,
Naul
In a prime location, Best Western Premier Mostyn Hotel offers Michelin-starred dining and comfortable rooms just a minute's walk from Oxford Street. Marble Arch Underground Station is just a 2-minute walk away. Best Western Mostyn Hotel provides well-furnished rooms, featuring satellite TV and private bathrooms with a power shower. Suites boast their own luxurious lounge. Boasting a prestigious Michelin star, Texture restaurant serves excellent modern European cuisine, while Fire & Spice Bar & Kitchen serves a seasonal menu. Relax with a drink in the champagne bar. There is a magnificent Georgian staircase and 3 well equipped conference rooms. Nearby Paddington Train Station provides easy access to the Heathrow Express 15-minute service to Heathrow Airport. Hotel Rooms: 121, Hotel Chain: Best Western. Most recent booking for this hotel was yesterday at 19:21 from Brazil.
GeneralRestaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Safe, Heating, Designer Hotel , Baggage Storage, All Spaces Non-Smoking (Public and Private), Air Conditioning, Restaurant With Dining Menu, Buffet-Style Restaurant ActivitiesFitness Center ServicesRoom Service, Meeting/Banquet Facilities, Business Center, Babysitting/Child Services, Laundry, Dry Cleaning, Breakfast in the Room, Ironing Service, Fax/Photocopying, Concierge Service, Private Check-In/Out , Shuttle Service (surcharge), Suit Press, Airport Shuttle (surcharge)
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Total Hotel Score:8.5
Based on 494 reviews Guest reviews are written by our customers after their stay at Best Western Premier Mostyn Hotel. |
Score breakdown
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Score filter |
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Andrew
Mature couple
Shipton under Wychwood,
United Kingdom
July 11, 2011
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Cleanliness was good, location was good Poorly trained staff - they tried to tell me I had been upgraded free to a club room when I had already paid for this on booking. The upgraded room was smaller than a standard room I had stayed in previously.Free parking was included in this as well but the staff didn't know this until I produced the booking confirmation. A free beverage was presented to us at the reception, which meant that we had to juggle this with our cases up to the room - good idea, bad execution, very messy and the porter didn't even offer to help. All rooms keys were unavailable until 7:30pm due to a systems failure, so staff had to escort us in each time. A temporary key then failed the next morning.
3 out of 3 people found this review helpful, did you?
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5.4 |
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Benjamin
Solo traveler
Charleston,
United States of America
October 30, 2011
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Mostyn Hotel is a gem. For the price, you get an amazing location just off the Central Line with plenty of access to shopping, pubs, Hyde Park, and via the Underground all of London. The staff truly go out of their way to accomodate, and the rooms are impressively modern & comfortable. I've stayed with them twice, and when I take my wife to visit London, I'll book the Mostyn without hesitation. As a business traveller, their wifi is spotty. This seems typical of London hotels though. They will re-accomodate you if possible, but it is hard to even have an audio Skype session with a good connection. I've left my critique with them on this point and hope that they will improve.
2 out of 2 people found this review helpful, did you?
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10 |
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Avner
Mature couple
Petach Tikva,
Israel
May 3, 2012
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Best location, the room was small but every thing was new and clean. Tha bed was very comfortable.
Did you find this review helpful?
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9.2 |
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Cassandra
Solo traveler
Much Hadham,
United Kingdom
April 27, 2012
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Decor, comfortable bed, lovely bathroom Room was a bit on the small side
Did you find this review helpful?
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9.2 |
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Matthew
Young couple
Witney,
United Kingdom
April 17, 2012
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The lcation was brilliant the hotel was very moden and a very nice place to stay. Nothing it was excellent
Did you find this review helpful?
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10 |
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Aleksandra
Mature couple
Belgrade,
Serbia
April 15, 2012
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The location was great, a street away from Oxford street, the room was clean, the bathroom especially, and the staff was friendly. There was a problem with the heating, it was very loud during the night, and there was a problem with electricity, the TV kept going off and on without any reason. The room was too small and uncomfortable for the price we payed. The breakfast was a mess, we didn't book it with the room, so we went one day to try it out and pay for it separately, and it was shameless to charge that amount of money for burnt toast and only two kinds of pastry. Don't take the breakfast in the hotel because it was 40 pounds for me and my husband, go to the nearest Pret-a-manger and get great sandwiches and teas and coffee for 10 pounds/two persons.
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5.8 |
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Paul
Family with older children
Troon,
United Kingdom
April 14, 2012
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Comfy beds and friendly staff. Good breakfast
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8.8 |
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Steven
Group of friends
Sint-Stevens-Woluwe,
Belgium
April 12, 2012
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The location: next to Oxford Street and Hyde Park. The hotel staff is very friendly. The rooms are very nice and comfortable compared to other hotels I stayed in London. The breakfast was the only negative aspect of the hotel. It's expensive and the choice is limited. There are many nice places in the neighborhood to have a nicer, cheaper breakfast.
Did you find this review helpful?
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9.2 |
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Abdulmohsen
Family with older children
Riyadh,
Saudi Arabia
April 5, 2012
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Location is good and service excellent, but Asaariham was exaggerated
Did you find this review helpful?
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7.9 |
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Maria
Family with older children
Vologda,
Russia
March 30, 2012
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Only one elevator has towait long time
Did you find this review helpful?
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7.9 |
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Kerry
Solo traveler
navan road, dublin,
Ireland
March 30, 2012
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Location, cleanliness
Did you find this review helpful?
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9.2 |
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Christos
Young couple
Athens,
Greece
March 28, 2012
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Clean room, service of staff, location and amazingly big and soft bed. Expensive breakfast and the room was kinda small.
Did you find this review helpful?
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9.6 |
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Mr
Solo traveler
BIRMINGHAM,
United Kingdom
March 26, 2012
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The location was close to the hotel where my German friend was staying. I found it odd that when I took the lift to the second floor that were still more steps to take to get to my Room 205.
Did you find this review helpful?
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9.2 |
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Nasser
Young couple
beaconsfield, bucks,
United Kingdom
March 16, 2012
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The location ofcourse and the staff as well (including the cleanlines) The rooms are very small and squazed . And its very expensive acording to the the size of the rooms.
Did you find this review helpful?
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7.5 |
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Aaron
Young couple
Portsmouth,
United Kingdom
March 15, 2012
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I booked this hotel as it was rated the best for my budget but I would love to add that this hotel more than exceeded my expectations. It was our engagement weekend and all requests were met for a romantic city break. Location was A* and i will be certain to use this hotel again, it was convenient in every way.
Did you find this review helpful?
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10 |
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Michael
Mature couple
johor Bahru,
Malaysia
March 9, 2012
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Staff were friendly and helpful and it is located just next to Oxford Street
Did you find this review helpful?
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7.5 |
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Camilla
Group of friends
Norrköping,
Sweden
March 4, 2012
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The location was great and the design of the hotel was really nice. The staff was friendly and helpful. The room was a bit noisy and small
Did you find this review helpful?
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7.9 |
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Philip
Mature couple
wallingford,
United Kingdom
March 4, 2012
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Everything looked brand new. Very clean. Staff very heplful. Room was a bit small.
Did you find this review helpful?
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9.6 |
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Didier
Family with young children
GRAND GAUBE,
Mauritius
March 3, 2012
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Its ideal location and cleanliness. Too small rooms (strict minimum space in the room and bathroom), lack of customer care awareness and flexibility of its management.
Did you find this review helpful?
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6.3 |
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Alan
Mature couple
Milton Keynes,
United Kingdom
February 28, 2012
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Friendly staff & clean Outside noise
Did you find this review helpful?
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7.5 |
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Mihhail
Solo traveler
Riga,
Latvia
February 23, 2012
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Perfect combination of quality service and price. Various installed usb/euro socket/video-audio connections in the room. Breakfast not tested. In the beginning the air in the room was overheated and dry, needed to adjust thru the lobby.
Did you find this review helpful?
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10 |
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Peter
Solo traveler
Lutterworth,
United Kingdom
February 22, 2012
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Great location, not too expensive, comfortable, clean, well furnished rooms. Cannot fault it.
Did you find this review helpful?
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10 |
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Jemma
Young couple
Boulogne Billancourt,
France
February 20, 2012
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The staff were very polite, friendly and helpful. The hotel decor was lovely, and everything was clean. The location is great for a touristic visit to London especially for shopping on Oxford street. The rooms are quite small especially compared to the amount of furniture squeezed in them, but if your looking for a place to put your bags and rest your feet while your out visiting London then this is fine.
Did you find this review helpful?
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7.5 |
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Penelope
Solo traveler
brussels,
Belgium
February 8, 2012
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I appreciated the fruit and water in the room which is a welcoming touch, room is comfortable enough. Choices on breakfast menu were varied, and my choice was enjoyable. Good value for money. Room was quite noisy, shower was more a dribble than a power shower! Will come back, but will move up a category to hopefully have a quieter room
Did you find this review helpful?
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7.9 |
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Rebecca
Group of friends
Salisbury,
United Kingdom
February 3, 2012
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The rooms had been recently renovated, and were immaculate and modern. For a central London location we were delighted, and would definitely go back again for both business or pleasure. The location was central (by marble Arch) but very quiet. The receptionist who checked us in spoke little English and took far too long.
0 out of 1 people found this review helpful, did you?
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9.2 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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