Best Western Victoria Square Hotel  

We found the hotel comfortable and a very good position for shops and touring. The downside was we were very unhappy to find we were on the top floor with four flights of stairs & the top stairway was very steep and there is no lift We are in our late 70s and carrying our cases to our rooms was exhausting. There is no mention of this situation when booking rooms

See above

Its location and the fact that it has a car park.

The rooms are very small. We had to change ours to a twin because you couldn't "swing a cat" in the double. Even in the twin there wasn't space to store our siutcase. And the plumbing wasn't up to much.

Nice polite staff who were helpful when needed. Breakfast was good with a more than average selection.

The room was adequate for the cost, however we found hairs in the bed and bath, the bathroom was freezing as the heated towel rail did not work and the valve to adjust was broken. The shower head was loose in the holder resulting in having to hold the head to have a shower. The water presure in the shower was non-existent when it was anywhere near warm.

Convenient location. Polite and considerate staff.

I prefer to have a room with a bath. This was not a question I was asked when I booked. No mushrooms for breakfast(!) No tea or coffee in room. I didn't care as I didn't want to drink any, but it seemed a silly oversight as there was a kettle and milk tubes.

Very convenient location. Bus outside door to Bristol town centre and Temple Meads Railway Station. Short walk through park into Clifton Village with boutique shops, coffee bars, restaurants, pubs.

We liked this hotel's location. Our room was adequate but we were only staying one night so suited our needs. Free car parking at the hotel which was a bonus. I would stay at this hotel again.

The location was excellent, the room I was given (after a request to be moved from the very cold basement floor they put me in first) was excellent, warm, carpeted, with a good of the square.

At first I was put in a very cold room in the basement with bare uncarpeted floors an an inadequate heating radiator. With a large window looking out on the retaining wall from the road it was frankly depressing, and had they not put me in another room upstairs I would have moved to another hotel. My one main disappointment in the hotel was the wifi. Yes, it's free but the bandwidth is very low and it also appears to be censored, though this seems random and indiscriminate at times. I wanted to work over the weekend and much of the work required access to internet sites, so I was unable to do what I wanted to.

Good location, excellent reception staff, no-one bothered us, which was what we wanted. No complaints at all.

Nothing, we will stay here the next time we visit.

It was in the right place at the right price. The staff were friendly and helpful.

The bed creaked, the hairdryer didn't work and, at 1:30am, neither did my door key so I had to find the Night Porter in the building next door, which was quiet and dark and there was no information about how to get hold of him. Nothing major, but niggles that could easily be sorted and would have made an all together better impression.

Friendly and comfortable with lots of charm.

I think this hotel offered good value for money in a very convenient location. There was free parking (which is helpful in Bristol) and the hotel was opposite a bus stop into the city centre. The staff were also very friendly and helpful.

Very comfortable, good value and good location.

The hotel always offers a warm welcome, I have stayed here a few times and even when a solo traveller felt safe on my own.The staff are always pleasant and helpful. The location is fantastic right in the heart of Clifton Village and if you are a parent of a Bristol Student its a great location to stay.

I have stayed here a few times and its always pot luck with the bathrooms unfortunately this was not good this time as the towel rail heater was not working and the bathroom was freezing but unfortunately all hopes of a warm shower were dashed as the hot water was a meagre trickle and if you increased the water it went freezing cold not a good start to a day.....this is my only complaint about victoria square and surely it wouldn't take much to fix especially as this would put me off staying !