Best Western Leicester Stage Hotel  

Thw friendliness and helpfulness of the staff especially at check in.

The building itself is very unpleasant to look at

food was good

its a little shabby

Clean, comfortable, helpful staff

Located close to my daughters house

Staff attitude was cold not only on arrival but throughout our stay. The restaurant prices were too high so had to go out to eat. Same with breakfast. Hotel had awful smell in corridoors and room. Room dusty, and several places unclean in bathroom. Lots of noise up to 3am with people coming in late. A thoroughly miserable stay. I wouldn't use Best Western again.

Reasonably priced, handy location.

Bedroom carpet was very dirty.

It was a convenient location for us to stay while attending a funeral in Wigston

The accommodation was fairly basic - pillows hard - bed too low for my disabled husband. Toilet also too low, toilet roll holder in wrong position. Walk in shower with bench seat needed for disabled use.

It wasnt expensive so it was OK the hotel is a bit tired but fine for what we wanted.

Restaurant let the whole place down the service was shocking there was I lady serving and stephen running the bar. The female kept shouting at the guy and telling him off in front of everbody. My mother ordered sirloin roast with Yorkshire pudding and I ordered 10oz gammon steak with chips. Both were extremely poor.it looked like my chips which had been left in fryer for far too long nearly black and halves of new potato heavily deep fried the sirlion was not eaten fatty.Yes we should of complained we had been up since 4am at Silverstone.wanted a good meal and bed. Hence we went to mcdonalds for breakfast not hotel not impressed. Booked which it wasrestraunt 12 people and I guess that it could cater for 50 with a hotel fully .

The hotel manager was great friendly welcome and room very good for cost.

Good value dinner in the resturant from the daily specials, very nice.

Excellent customer service

The location was very convenient and easy to find. The food was the best I have eaten in an hotel for a very long time. Seared Tuna with Mango Salad perfect. Although porridge was not on the menu, the chef made me some and it was gorgeous. I was not disturbed with noise in the night.

The hall way and landing up to the rooms smelled very strongly of stale cigarette smoke.

The Reception staff arranged a taxi for me in the morning in order for me to get to my conference. Very helpful. Restaurant staff ( I think his name was Ashley) was very friendly.