The Bewick Hotel  

Great location, free parking Good breakfast, cooked to order Price

Cold room

Clean and good value for money

It was not near any eating places and there was no obvious direct public transport to Newcastle or in particular to the Sage where we were attending a conference. There were no chairs in the room, hardly any drawers.

The hotel was friendly very clean and local very happy with service and would use the hotel again.

.The breakfast was ok

Dirty bedroom, stained sheets bed. My son got bitten by bed bugs on legs.

Very friendly staff, the perfect place to stop for a show at the Sage live music venue in gateshead 10 mins walk ,The breakfast was very good and the room was clean 15/20 mins walk to newcastle city centre.

Our room was very spacious and clean. It also had a fridge which was an added bonus. The lady on reception was very friendly and helpful on arrival so good first impression. Also, good value for money.

We arrived at breakfast to find every table either occupied or full of dirty pots. The 4 of us waited around and the waitress walked straight past us not acknowledging we were there(you couldn't miss us). We asked where to sit and she said 'Anywhere'. So we cleared our table and waited for breakfast. We all had a full english which would probably of been very tasty but was cold. We asked for butter and the waitress tutted.....therefore we darn't tell her the food was cold. Unfortunate for the Beswick as everything else lovely. Bad attitude waitress or maybe she just had a bad day.

Every employee we met was very polite and friendly. Our room had a little table top fridge and the rooms were cleaned every day. The hotel is ideally situated for Newcastle with the metro station only ten minutes away. Although the hotel is close to several schools and religious establishments, they are quiet and the bed was the most comfortable I've slept in at this price range.

The only thing we could say that is negative about the Bewick Hotel is the water. The pressure on the shower was very poor and to get it lukewarm it had to be run for at least ten minutes. However we never reported it to the staff so I can't comment on their response.

staff were helpful. breakfast good.walking distance of town.

no chair to sit on in room

Very cheap for an ensuite b&b room. Clean, modern bathroom. Easy to book through booking.com. Within 1 mile (walking distance) from The Sage / Newcastle Quayside.

Whole place is very dated. Staff are unfriendly and miserable. Reception area smelling of stale cigarette smoke. Cooked breakfast provided but they use the cheapest/nastiest possible ingredients. Bathroom clean but strong smell from drains. Very poor hot water pressure - took a long time to get the shower hot, and the jet was feeble. In future I would pay a little more and book Premier Inn.

the friendlyness of the owners and the location to city center

Location

Cleanliness and decoration of room was poor. Stains on walls. Bathroom was dirty. Television was in poor position for comfortable viewing.

Nothing to like there, as it is reall a one-star hotel masking as a three-star.

Room is tiny, about 10sq. m, not even a chair to sit. No place to hang trousers, all hangers were unsuitable. Had to hang them very high on rails not designed for this. Unless you are 6'+ hight, do not come. Shower was broken, I tried for 20 min to make it work, so was delayed for breakfast. Came for breakfast at 9:10am. They refused to serve any, and pointed that the breakfast was only frrom 8 to 9. Even when I explained that was delayed because of the broken shower, the lady hotel owner refused, saying that they can not make an exception, or everybody would be late. This was when there was no clients around, and the stuff was simply chatting in the kitchen. They do not understand the word "service" or how to make a client feel good. Cleaning a room was bad too. I stayed for 2 nights. After the first day, the floor towel was not changed, but simply was put wet to be re-used. Overall, this hotel is not even near to be 3*, maybe 1* at the most. Avoid at any cost.