The Big Sleep Hotel  

It is not at all what I thought it would have been by the advertising. It is a shabby badly located hotel with as far as I could see no redeeming features.

The location of the hotel for central Cardiff is excellent. The staff obviously work hard in keeping the rooms and customer areas clean and tidy. this was our second stay at the hotel and we will probably use it again. Like the alternative design in the hotel, it is refreshing.

Stayed in room 1008 and I am sure that someone must have known that the base of the bed was already broken, not condusive to sleep when each time you turn over in bed there are loud creaks and groans from the bed. The neighbours must have thought there was 20 of us in the room trying to sleep in one bed. The curtains could do with refreshing, either cleaning or replacing.

After the booking I was about to cancel it because of some of the bad opinions regarding the hotel(on the net)l but I spend one night over there and I can tell that the room was very clean and comfortable .the break fast was very good as well I can recommend this hotel to my friends

price not competitive one of the dearest budget hotels

Great convenient location,good value,good breakfast,great stay

Car park very restricted in numbers

The hotel's location was fantastic, we were attending a show at the Motorpoint Arena (formerly the Cardiff International Arena) and the hotel is situated directly opposite. The hotel was a brilliant price and we only stayed for one night, it was very comfortable and adequate for our requirements. We were travelling with our 6 year old son and had a family room which was very large with 2 double beds and a big bathroom with shower. It is by no means luxurious but it is comfortable, very clean and the staff were very friendly and always smiling. Breakfast was very good, a large and plentiful supply of cereals, toast, yoghurts, fruit, hard boiled eggs, jams, marmalades, fruit juices and tea and coffee were available. The lift was a bit slow and we were on the 6th floor, we used the stairs alot of the time as they were quicker and we are all for keeping fit!! We got a parking space with no problem and did not mind paying £6 for the pleasure as it was so convenient.

Only complaint would be the lift, there are 2 and only one was in use.

Rooms were nice, tv and good facilities, no issues, 24hr Bar, very pleasent and helpfull staff, would definately stay again, very close to centre of Cardiff city. Very resonable rates.

Nothing that I didnt like, only an observation-just there are very limited parking spaces supplied by the hotel which is first come first serve, was lucky to get the last one, although ncp car park next door, but very expensive.

proximity to the city centre

the noise from all the hen and stag parties. the big lack of sleep.

The location

The bedroom - unclean; very poor quality furniture inc. Mattress. The room had not been cleaned as there was dust everywhere. The mattresses were not fit for purpose. Worst hotel I have stayed in in the uk to date

It was a nice room in a nice location.

the breakfast in the bag view over the city

the smell of urine in the lift on saturday night

Good size rooms, clean, and great access to city

No warning of rail works going on outside window from 11 at night, through the night. Ability to pre-book parking outside hotel

Every thing at your hotel was the tops the view over looking cardiff was lovely the room we had was clean and large wasnt a small room like a lot of hotels breakfast was great plentifull staff was very helpfull always there when you need some thing so would tell my family&friends to stay at this hotel. Thankyou carol&paul