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Newest reviews for Best Western Birch Hotel

  • Manuela
      United Kingdom
    15 September 2014

    I booked a single room, which was clean and comfortable. The bed was extremely comfortable and I had a good night sleep, the bathroom was new and the shower was superb.

    The fact that you could hear the noise coming from the road so I had to close the window but it was quite hot. The rooms would benefit from air conditioning.

    8.8

  • Anonymous
      United Kingdom
    11 September 2014

    Location (close to office)

    Interrupted sleep at around 2-4am (by staff leaving I think) No gym or pool No temperature control in room Not asked to add my Rewards points

    5

  • Melissa
      United Kingdom
    7 September 2014

    No privacy room with cars parking in front of window. Noisy doors which don't shut properly. Poor quality food Hot rooms with no fans and very noisy from the car park and road.

    3.3

  • Anonymous
      United Kingdom
    31 August 2014

    Clean and near where we needed to be. Good breakfast

    Background noise from function but did stop before midnight.

    7.1

  • Paul
      United Kingdom
    29 August 2014

    comfortable, clean well equipped room and bathroom. We didn't eat so can't comment

    9.6

  • Fiona
      United Kingdom
    29 August 2014

    The beds are the most comfortable thing in the world

    A party down stairs when I was trying to get to sleep

    5.4

  • Melanie
      United Kingdom
    26 August 2014

    Lovely breakfast with a vegetarian option. Excellent/ giant shower, good bathroom.

    Nothing

    8.8

  • Sally
      United Kingdom
    26 August 2014

    Amazing views from room 314

    Long way to walk and lots of stairs to room

    7.1

  • Mary
      United Kingdom
    22 August 2014

    Location Room

    7.5

  • Anonymous
      United Kingdom
    19 August 2014

    Staff were very helpful. Breakfast not bad ... But kept running out of things.

    Room very small for the price. Bathroom large ..but who wants to sleep in the bath ! My son had room next door .. Larger room and larger bed for same price !

    7.1

  • Kenneth
      United Kingdom
    19 August 2014

    When staying at any hotel the first thing I look at is the bathroom.If, as was the case, it is sparklingly clean this puts me at ease.Had a good one night stay.

    Nothing to complain about.

    8.3

  • Christopher
      United Kingdom
    17 August 2014

    The hotel is out of town, but quiet and near to roads out to places of interest. Our friends were staying in Lindfield, just a short distance away. Staff were attentive without being intrusive.

    Didn't take my Telegraph vouchers, but the garage next door did!

    10

  • Jean
      United Kingdom
    16 August 2014

    Rooms were clean

    Beds and pillows hard . Our room was between the cleaners cupboard and someone's office and everyday all we heard was doors banging with people going in and out both areas .

    4.6

  • Paul
      United Kingdom
    16 August 2014

    Staff and food

    Wireless Internet connection very poor

    7.5

  • Mark
      United Kingdom
    14 August 2014

    Staff were polite and very helpful. rooms were comfy and clean

    we had picked a hotel in the middle of nowhere. If we wanted to go anywhere we had to get a taxi. Had to wait for service at the bar to long as no one was at the bar

    7.1

  • Hilary
      United Kingdom
    10 August 2014

    Room and bathroom looked newly decorated

    Location on Major roundabout and opposite General Hospital making getting in and out cRnpark difficult and too noisey

    8.3

  • David
      United Kingdom
    10 August 2014

    Location. Comfort. Food. Shower.

    Only staying one night!

    10

  • Simon
      United Kingdom
    7 August 2014

    The breakfast menu could do with a change! By this I mean I was charged £29 odd for a small full English which had items missing and my wife had a slice of toast and 2 poached eggs! So the menu could be changed for those who don't want a full breakfast and only want a few items!

    5.8

  • Norman
      United Kingdom
    4 August 2014

    the refurbished bathroom very impressive

    we were on the ground floor in very warm weather,as the windows only had side openings we could not leave them open for fresh air when we were sleeping . also the tops of the units where the tea making stuff had not been cleaned as there were sticky marks and there were cobwebs around the wall lights apart from that all ok .

    7.5

  • Paul
      United Kingdom
    4 August 2014

    Room, free wifi with a decent speed. Eat in bar really nice food.

    Nothing

    9.2

  • Matthew
      United Kingdom
    2 August 2014

    Night porter very professional, pleasant and helpful. Breakfast very good.

    Room was stiflingly hot. Bathroom suite a bit tired.

    7.1

  • Tony
      United Kingdom
    29 July 2014

    Room good. Lots of parking.

    Thought the food was expensive for what you got. £15 for an ordinary curry is a lot. More staff at the bar would also help.

    7.1

  • Colin
      United Kingdom
    24 July 2014

    Room was OK with very comfortable bed. Fan provided but in heatwave conditions, the room was very warm. Staff were pleasant and efficient despite appearing to be short-handed.

    We ate in the bar. Neither of the pasta dishes were very good and were slow to arrive. Breakfast cooking smells wafted into the room as we had to leave the windows open all night in the hot weather.

    7.5

  • Anonymous
      Belgium
    24 July 2014

    ALL OK

    INTERNET NOT WORKING

    10

  • Susan
      United Kingdom
    22 July 2014

    Very attractive room and lovely bathroom.

    Friday night had to wait 15 minutes to get a drink at the bar - staff busy elsewhere thought that £13 for a cooked breakfast was very expensive !

    7.5

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