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Smallbrook Queensway, Birmingham, B5 4EW, United Kingdom – Show map
|Standard Double or Twin Room|
|Small Double Room|
|Superior Double Room|
|Deluxe Double Room|
|Double Room with Sofa Bed|
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105 properties in Birmingham
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1338 verified reviews
They speak your language
Holiday Inn Birmingham City's staff speak: English
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Food & Drink
Restaurant, Bar, Breakfast in the room, Restaurant (à la carte)
WiFi is available in all areas and is free of charge.
Public parking is possible at a location nearby (reservation is not possible) and charges are applicable.
Room service, 24-hour front desk, Luggage storage, ATM/cash machine on site, Laundry, Dry cleaning, Business centre, Fax/photocopying
Newspapers, Safety deposit box, Facilities for disabled guests, Lift, Non-smoking throughout, Air conditioning, Designated smoking area
From 14:00 hours
07:00 - 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 18 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 1338 reviews
Value for money
Show reviews from:
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Score from 2913 reviews Fabulous
Great location. Good air-conditioning.
Not much by way of facilities like a gym
Great for staying after a night out - really short walk to the 02 Academy. The bed seemed huge! Even though it was just meant to be a standard double room. Funky green light in the bathroom!!
Very very comfortable and had an ironing board
This hotel is perfect for rail travellers and shoppers situated 5 minutes from New street station and the Bullring. Cleanliness excellent, staff very polite and helpful. They are also very tolerant as there was an Irish guards reunion the weekend I stayed.
The room was marvellous lovely and spacious . Lovely staff and great location for shopping
The best Holiday Inn UK I ever been.
very comfortable Food good Staff polite and helpful
Hair Dryer in drawer with no mirror near Sunday breakfast got up to get my cooked breakfast came back to my table to find my food cleared away and 2 people sitting there. Luckily another couple allowed me to join them!
Very handy location close to New St station. Friendly staff. Executive room was on offer and a great size room with huge bed. Good facilities.
Didn't bother me too much - but a lot of outside noise, if you need to open the window for air. Shower was very poor, not much more than dribbled out.. Did forget to put 'do not disturb' sign on door, but chambermaid knocked very early. Will leave sign out in future!!
location is very good. Staff very friendly and helpful . Bullring shopping centre 5 mins walk from hotel.
Hard to get used to street noise but after all we are in a city so that's to be expected.
I liked the room; the size of the bed, the size of the room, the fact that there was a fridge, that they got soya milk in for me on request, that it was a few minutes walk from the station, the 24hr room service as I like to eat in my room when at leisure, the general ambience of the place, the bar view, the rain shower head, the free internet, and the Staff.
Just wish that the food menu had more choices....otherwise, nothing really.
Superior double bedroom, nice size room and large bed.
Frosted glass en suite door.
Friendly, helpful staff. Quality of food and presentation. We used hotel dining room 3 nights of our stay. Excellent selection at breakfast. Comfortable beds. Air conditioning worked very well.
We were on 8th floor. Wifi was either very poor or non-existent
Good place in the centre.
Noisy from the street
No computer facility if you didnt have your own Ipad. Noisy night club across the road with rowdy patrons, disturbing our sleep into the early hours of the morning. Unhelpful front counter staff, particularly with respect to directions to local attractions
Most staff was friendly and helpful. Very comfortable beds. Conveniently close to the train station. You can't do much wrong with the hotel, nothing special but decent rooms and overall reliable quality.
Arrived a bit before official check-in and would have really appreciated if reception didn't just say that I can't check in and then didn't really offer any alternatives (it's a huge hotel and wasn't booked out so there were probably already some rooms available). Surprisingly noisy - even in the middle of the week at 1am and on the 8th floor you could hear party noise from the street. Luckily they had very comfy beds. Super ugly from the outside and reception area is not great either...so not great if you need to hang around a bit.
The rooms were tidy.
Extremely noisy area which includes cars honking. There is NO parking and it does not state on the website.
Staff pleasant. Slight wait at reception and often only 1 or 2 members of staff available at any one time.
No mention when pre-authing debit card that the full hotel stay plus an additional £100 would be held from my account. Luckily I had the funds available however if I were to have needed the additional £100 Holiday Inn held then this could have caused an issue.
Internet, room is clean and nice, Location.
Noise coming from the club nearby, which disturbs my sleep a lot.
Location, size of room, price, quiet, comfy bed, plenty of pillows.
Breakfast - poor food quality and service, restaurant staff not engaged, rooms starting to look tired, very poor shower pressure, corridors are dark and gloomy
Good location and easy access to all transport and venues.
Close proximity to railway station and shops. Very comfortable good sized room. Quiet, could not really hear traffic and did not disturb sleep
Fire alarm at midnight.
The size of the room The quality of the room
Kindness, courtesy helpfulness and willingness of all the staff we met. Excellent accommodation and food was excellent.
Hotel restaurant not open on the Sunday evening
Good for value and near the station
So noisy during midnight ,some people intensional making noises either horning the car--non stop or something else I can't remember. Was awake both 2 nights.
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