Black Bull Hotel  

Friendly staff.

Credit and Debit cards not accepted. Loud music until very late. Unmanned reception desk. No car park.

staff were helpful and freindly

Poor fabric of building; frayed carpets; broken guttering; window wouldn't shut; window and door rattled all night with wind.

Not very much about the hotel was good apart from them allowing dogs to stay and go into the bar. The location is good as less than 2 miles from the motorway.

The room was small, not very clean, the shower cubicle was tiny, the cupboard was broken and there was a constant smell of smoke from the courtyard. The whole hotel is very old fashioned and shabby. The parking was not very good.

Folk singers in the bar added excellent atmosphere . Gargantuan breakfast . Friendly staff

Relaxed, informal, dog friendly welcome. Comfortable, well equipped room. Friendly, accommodating staff. Period charm.

Some public areas would benefit from some decoration.

Comfortable and clean. Food good. Friendly staff and lovely dog!! Old world charm downstairs and modern rooms upstairs.

There was nothing we didn't like

Food was excellent

Friendly, helpful housekeeper Location People They were kind to my little dogs They left me alone to make my own plans and respected my privacy Loved the area and visited Grey Mare's Tail and St Mary's Loch. People of Moffat very friendly and I enjoyed visiting the few shops there are on the high street

Very small room Basic amenities Lack of front of house staff - no-one to greet me on arrival had to find man behind the bar, who was friendly and knew my name (it was off season) Breakfast was awful but Landlady did deduct payment Noise from disco but landlady did offer to change my room to a quieter one but I was settled in little room by then

Location in centre, with free parking close by.

nothing

It was a roof over our heads that is all

Most things, bar that plays music until 2am which is 20 yards from your room, then the drunk people hung around for an hour yelling and screaming., Church bells that then wake you at 6am. room lacking: -cleanliness, dust in the coffee mugs, on and behind every surface. -bathroom taps did not turn off and shower dripped all the time. -staff responding at the music and no sleep with a laugh. -breakfast was completely deep-fried and overall inedible. -curtains thin and let any light in -half of the tv channels worked after finding signal basically everything, 2 nights of hell. we only stayed the second night due to the fact the staff told us the music would not be loud. loud music went until 11pm then the drunk people hung around for an hour yelling and screaming. this was after a 20hr day the day before and 4hrs of broken sleep my question is: are they a night club or hotel as they cannot be both!! they still found it fine to take our money. if I ran booking.com I would seriously think about removing this listing! feel free to contact me if you wish. regards William lancaster

staff friendly food excellant location perfect clean rooms historic hotel

Staff made everyone feel at ease even the locals took you into the company and created a friendly atmosphere. Although the lounge needs upgrading, the place was so quaint especially with it having history in the form of Robbie Burns and Hogg the Ettrick Shepherd having used it as their local. This said, the place was very clean, and the rooms were comfortable. The food, well, this was probably the best I have tasted and the menu contained everything you could want. The hotel is only 2 miles from the motorway. Sll in all I would go back.

The ripped chairs in the lounge, and the lounge bar shut early so you had to go to the railway bar owned by the hotel but it was noisier, but these are minor details, because the good outweighed the bad.

Staff were great.tried there very best under difficult circumstances.no help from management.kirsty in particular was very helpfull .did especially well when my partner was unwell.kirsty is black bull best asset.thanks kirsty

Long blonde haired manager come owner.not sure which as she never bothered to introduce herself.

it was good staff excellant food good room good

could not sleep for disco. lounge a bit run down

Thought Price Of breakfast was way over the top and not very good

Food was a good mix of quality pub grub and great specials. Beer was also very good

Wakened at 1am , 4am and 5am by other guests coming home or going out. Shame as the room was very comfortable.

Very friendly staff and locals, excellent food and breakfast

The staff were extremely helpful and friendly! Very welcoming and attentive to our needs! The Black Bull has a great history and the old sits comfortably with a modern twist!

The staff were great and the ambience was warm and cosy. So different and more welcoming than the big franchise hotels. Breakfast was fab, Just what is needed for a long cold day ahead.

Friendliness of staff, did their upmost to help you. Quality, price of meals - "breakfast is something else" Cleanliness of rooms.

The room was booked for my son, as we could not get him booked into the castle where we were attending a family wedding. They made him very welcome and he was more than happy with his room!

Rooms are very nice. Shower fantastic. Food excellent - the haggis fritters are to die for! Breakfast amazing!

Ripped seats in bar/lounge badly need repairing. Canine welcoming committee/door security a bit over the top. Anyone nervous of dogs (we're not) probably won't appreciate the the zero tolerance approach of the Jack Russels. The Rottweiler's a big softie by the way.

It was very friendly, the staff were brilliant and really helpful! Dog friendly, all dogs there are lovely and Would definately return!

I stayed one night at the Black Bull in Moffat on the way to visit family in Inverness. The staff were very friendly and helpful. There are no real airs and graces (which I like) and it is very informal. I liked it enough to stay 2 nights later on the way back from Inverness to Sheffield!

Very laid back and can be a bit noisy in the Railway Bar, though the staff and customers are very friendly!

It has an "olde world" charm. The food was excellent. The landlady was very friendly.