Black Bull Hotel  

A warm welcome greeted us at the Black Bull. I enjoyed my stay and would recommend this hotel to anyone vivsiting Scotland. The breakfast served to us was plentiful and tasted great. The complimentary wine and water was an added bones.

Friendly staff Clean Good parking

Small room with dogs and large bags despite booking in early Jan Ran out of haggis lager and local whiskey on first day of a bank holiday weekend suggests poor management.

Staff friendly but had a problem booking in as they couldn't find our reservation. Booked junior suite which was nice, they had a large flatscreen tv on the wall which didn't work when I asked they said it had just been fitted but when I booked 4 weeks earlier it had it then. Overall enjoyed our stay, think it needs a wee bit of maintenance here and there.

Friendly staff

They did not know my colleague and myself were coming as they had not had confirmation from Booking.com and they had no clean sheets for the beds!

The evening meal was lovely.

Decor was very dated and old in areas of the hotel. Hotel did not know about the booking therefore room was not ready on arrival. Noisy generator of some kind all through the night.

We liked very much the room as it was a nice size and very clean. The food at the restaurant was also very tasty and well presented. Very different than food from a pub or hotel of the same kind. It was also a great thing to have a pub that was kind of detached from the restaurant area and rooms.

The only problem we found was when we wanted to take a bath and no hot water was coming out. Only hot water for taking a shower seemed to be available. But at the same time we did not bother asking about that problem so maybe it would have been fixed if asked.

Det var väldigt mysigt och bra.

Saknade information på rummet. Velat ha frukosttider på ett blad. Även information om mattider och pubtiderna.

We liked the location of the Hotel.Handy for Stirling etc.

Housekeeping was totally shocking!!!!!!

Very comfortable room, lovley and warm on arrival on a cold day and welcoming look to the hotel, Good appealing and value menu with deals advertised clearly.

We opted for pre theatre menue but were chared full rate when we pionted this out it was quickly sorted but not even the briefest apology given. I had ordered the fish pie but was not informed untill it was infront of me that there was no mash for the top, which is part of the dish, my hubby then ate his meal while I waited for the potato wedges I asked for as an alternative was prepared. For desert I asked for my sticky toffy pudding to be piping hot when it came it was rock solid having been overdone in the micro it was sorted out quickly with a replacement when I said but I would rather that there was no need. At breakfast we both wanted potato scones but were told not available( not sure why as both well stocked Spar and Co-op shops within 3min walking distance) we both chose poached eggs I wanted them well done my hubby soft done. He was served his at least 5 min before me. So on 2 occasions I was on eating a meal at a differnt time My take on our stay was was great wee hotel and set up with nice staff, but who were really not that interested or at all well trained in costomer service.

Das Preis-Leistungsverhältnis war wirklich super. Die Mitarbeiter waren wirklich freundlich und hilfsbereit. Das Frühstück war toll. Das Zimmer war gemütlich und sauber. Es gibt nichts auszusetzen. Das Hotel ist auf jeden Fall weiter zu empfehlen!

Restaurant werd verstoord door grote groep aangrenzend.

Really friendly staff and relaxed atmosphere. Nice bar. Staff listened to feedback and responded positively.