Black Bull Hotel  

The staff were very friendly and helpful, the food was lovely and we were given a complimentary glass of wine as we came in from a walk and headed upstairs to our room. The little details and the courteous staff made it a lovely place to stay. Very relaxed and friendly.

Friendly staff

They did not know my colleague and myself were coming as they had not had confirmation from Booking.com and they had no clean sheets for the beds!

We liked the location of the Hotel.Handy for Stirling etc.

Housekeeping was totally shocking!!!!!!

The room size was quite large for our family of four and the staff was friendly when we could find them.

We had the junior suite and the Black Bull held their Hogmanay celebration in the conservatory literally right below our room until 3am without ever once mentioning it beforehand. The noise from the band and the bagpipes was incredibly loud! We had a flight to catch the next day and should have been told that our room was unusable for sleeping until 3am. Furthermore, the next morning there was not a single employee in the hotel, much less kitchen staff available to cook breakfast. I finally found a small typed sign taped to the wall stating that they were serving brunch starting at 10:30am. We had hoped to eat at 9am and had to leave by 9:45am. We were never told of the change in breakfast hours. In the end, it felt like a total ripoff to pay for a bed and breakfast room and not be able to sleep because of their party and then not get any breakfast either!

We liked very much the room as it was a nice size and very clean. The food at the restaurant was also very tasty and well presented. Very different than food from a pub or hotel of the same kind. It was also a great thing to have a pub that was kind of detached from the restaurant area and rooms.

The only problem we found was when we wanted to take a bath and no hot water was coming out. Only hot water for taking a shower seemed to be available. But at the same time we did not bother asking about that problem so maybe it would have been fixed if asked.

Das Preis-Leistungsverhältnis war wirklich super. Die Mitarbeiter waren wirklich freundlich und hilfsbereit. Das Frühstück war toll. Das Zimmer war gemütlich und sauber. Es gibt nichts auszusetzen. Das Hotel ist auf jeden Fall weiter zu empfehlen!

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