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33 Roland Gardens, Kensington and Chelsea, London, SW7 3PF, United Kingdom – Show map
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118 verified reviews
They speak your language
Blakes Hotel's staff speak: Italian, French, Spanish, English, German
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Food & Drink
Restaurant, Bar, Breakfast in the room, Restaurant (à la carte)
WiFi is available in all areas and is free of charge.
Public parking is possible at a location nearby (reservation is not needed) and costs GBP 50 per day.
Room service, 24-hour front desk, Luggage storage, Laundry, Dry cleaning, Ironing service, Meeting/banquet facilities, Business centre, Fax/photocopying, VIP room facilities
Newspapers, Non-smoking rooms, Lift, Heating, Non-smoking throughout, Designated smoking area
Italian, French, Spanish, English, German
14:00 - 00:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
All older children or adults are charged GBP 50 per person per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 118 reviews
Value for money
Show reviews from:
Set in the heart of South Kensington, just by South Kensington Tube Station, The Pelham is a luxury townhouse hotel offering a restaurant, bar, fitness centre and boutique and stylish accommodation.
Score from 3 reviews Very good
Well-placed in exclusive South Kensington, this 4-star hotel is less than half a mile from London’s Natural History Museum and the Royal Albert Hall.
Score from 1601 reviews Good
A 10-minute walk from Royal Albert Hall, this 5-star Kensington hotel has spectacular London views, a 3 AA Rosette Chinese restaurant and a holistic spa.
Score from 990 reviews Fabulous
With its own Mediterranean restaurant and just a minute’s walk from South Kensington Underground Station, The Ampersand is a cosmopolitan hotel set in a large Victorian building.
Score from 441 reviews Superb
Like the unusual decor & restaurant. Excellent breakfast.
Room although de luxe room was very small and dark
We booked a luxury king size bedroom supposedly with antique furniture. The room was so small you could not swing a cat in it and the bed was only 1.4 meters wide. The furniture would appear to be flat pack.we got a symbolic reduction after complaining. Will not go back!
The service and location
Room was very small
Good old school boutique charm. Excellent service and a very sophisticated individual feel. In a quiet part of Kensington quite a contrast from your average modern hotel
Facilities in room could have been better. Mirrorrs and plugs for the girls would be good. We also missed tea and coffee making facilities in room...
Lovely staff Comfy bed Wonderful deep bath
Room a bit small No tea and coffee making facilities
The hotel was stunning, the room was beautiful and would love to go back to experience other rooms
however the service was so bad I would not spend that sort of money to go there again. Having to wait 45mins for room service because the staff were busy setting up for a wedding was appalling. Then charging me and incorrect mini bar bill as well as not having our room ready for check in until an hour after the specified time
Unique individual feel
Nothing in the room is complimentary-many hotels in this price range offer at least a small complimentary bottle of water
Comfy Bed, Quiet Location = Good nights sleep! Good Wifi Staff couldn't be more helpful Location Style of rooms My last 2 stays in London were at Sloane Square hotel, both of which were terrible. Blakes completely outclassed them on everything.
The lift is small and slow, which is normal with old buildings and didn't bother me, but may bother some. The room service is ridiculously expensive versus what you get. £9 for a bowl or muesli. £23 for a cooked breakfast...better off going to one of the many places within a 5-10min walk.
They tried to overcharge me for my room and my breakfast... They need to be aware of what rate a guest has booked in at and not make it the responsibility of the guest to prove it by showing them their email confirmation on their phone. Good job I saved it!
decor entrance decor breakfast room decor terrace garden quality of bath linen fresh orange juice for breakfast hair dryer worked doorman was kind and helpful when I fell and broke my ankle as I descended main stairs on last morning (because the first step is of different height). This doorman also agreed to lend me an umbrella to use as a walking stick. (sorry it broke completely and I had to use cabs as I couldn't walk any longer)
. Infernal Squeaking lift right next to my room. . congress of serious Door Banging seemed to be staying at Blakes. . Bedroom was as Small as a shoe box, seriously, and in sad need of refurbishment .bed head was so short my head was against the wall .carpet in room was very unpleasant to walk on . breakfast croissants and all pastry were of mini-mini size .As I left the hotel at 10.30 am on the last day I was told my belongings were to be removed from my room just then due to the number of arrivals that day. Therefore no chance of returning to it after lunch at 14o'clock as I had been told at first. I had left my luggage packed but asked reception to make sure my i-phone charger would be put together with my 2 bags. It was never done wich I found out too late... at the airport unfortunately, as the bags were already in storage when I returned to the hotel after my morning meetings. . Reception tried to charge me for other client's dinner bills as well as wines and mini-bar, and also salads for someone else's gargantuan breakfast. Reception continued to insist upon it in spite of being proved wrong. I had to speak sternly to pay only for my expenses. I wasn't charged for a small plastic bag with ice provided for my very swollen foot. But I was charged for a glass of tap water wich I had asked for, as if it had been mineral water, while I waited for a cab after I had fallen down their main entrance steps and broken my ankle. (the first step is of different height wich I didn't notice) I had to travel back home in a wheel chair, but Blakes had nothing to do with the arrangements nor did they offer any such help. (my foot and leg is now in plaster up to my knee) It is so very sad to see a place so charming in Anoushka Hempels' day (my parent's used to stay there at the time) be ruled now by a group with such shocking lack of professionalism and such astonishing indifference for their clients. BE WARNED !
Room size was great. I was in the mews house. Room 501. It was nice and quiet. Wardrobe size was big. Super comfy bed Lovely decor. Brilliant bathroom with lovely hot shower. Lots of toiletries to use. Sky TV.
Could hear the people above walking around a little. Would like tea/coffee making facilities in the room.
Booked this hotel because we wanted a room with a bath , but was given a room without a bath , but was changed after complaining . When breakfast arrived , we asked for apple juice but when it arrived we had orange juice , complained once again and received apple juice in a hot glass which was rather unpleasant . Was woken in the morning by building work
EVERY THING, FABULOUS
The wonderful staff and beautiful surroundings.
The maid knocking on our door twice from 9am on a Sunday morning. Breakfast not being included in the room price.
I'm sure this was once a nice hotel, circa 1990...Unfortunately, it's 2014! Having stayed at The Hempel, both my brother and I decided to go for The Blakes Hotel for a family get together in London. He was travelling with his wife and baby. Their room was similar to ours, dark, dingy, dated with tired decor throughout. We stayed in room 102 and they were in 303. The worst bit was the musty smell found throughout the hotel. Because the rooms were decorated with very dark wallpaper, it's difficult to say if that smell was from damp or old cigarette smell or something more sinister. In any case, it gave an impression of the place being dirty and tired. It always strikes me that dark colours are used to hide dirt...hoteliers might be mistaken to think it's a forgiving colour, allowing the rooms to be used for longer before requiring an update. Unfortunately for Blakes, this is not the case. If that is their strategy, they need to reconsider. The reception desk is in a tiny entrance hallway, you couldn't fit more than 10 people in that cramped space. There are 2 or 3 uncomfortable bamboo benches strategically placed far apart from each other. That made it difficult for us to mingle or socialise without actually leaving the hotel. The breakfast was average. The eggs really dry. We were charged £59 for 2 omelletes and meusli! When we booked on Booking.com, the rate was supposed to include breakfast. I complained, only to be informed, that was only a 'continental' breakfast, not the dry omelletes! I was only too happy to leave the next day. I felt sorry for my brother and his young family...they had another 3 nights to contend with!
The room we stayed in was beautifully decorated, with a unique feel. The bathroom was a good size with a super double-ended freestanding bath. The nibbles served to us just after we arrived were delicious.
There wasn't room to swing a cat in the bedroom. I have never stayed in such a poky room anywhere before, this ws a real disappointment, and inconvenience as we kept tripping over out stuff. Although it had a balcony we clearly weren't meant to go on it as the ceiling to floor blind in front of the doors didn't lift up, making getting out very difficult - and incidentally making thd room rather gloomy.
Wonderful room. Super staff. Delightful garden for breakfast and an early evening drink. The hotel is unique and creates a lovely atmosphere being rich in every way
Excellent hotel with wonderful rooms.
Stunning hotel in a quieter part of london. Rooms are small but very comfortable and beautifully decorated. Staff were delightful. Will definitely stay again
The staff were exceptional, they went out of their way to ensure we had a good few days
loved the room and the food quality from the room service was excellent.
we were very disappointed with an experience to do with the restaurant. at check in we were told that the restaurant was "open 24 hours". When we queried this we were told that room service was 24 hours but we could eat in the restaurant until midnight. The week before we had eaten there after 11pm (and loved our meal and the service which were excellent). when we went to the restaurant at 10.55pm we were told quite rudely by the supervisor that they were closed and although we could order we would have to leave. we asked to sit and order our room service there, and half way through that process she came and just walked off with the wine list before we'd looked at it. this is disappointing as there were still people in the bar which is right there part of the same room. it is just disappointing after specifically asking a question at check in, to then find out you have been told something completly wrong, and also inconsistent with our experience just a week earlier. we ended up ordering exactly the same food as we would have had in the restaurant and eating it in our room. the £12 tray charge was a bit annoying but more annoying was that if we had been told the restaurant closed at 1030pm even though the kitchen is open 24 hours, we would have got there for 1030pm, instead of 20 minutes later. not a big deal, but just annoying. the food quality was excellent though.
The decor is vintage cool
I loved my room and the decor The bed was so comfortable. Efficient staff very friendly and helpful A quite boutique
The lift was claustrophobic and small. My only complaint
Staff were fantastic made up for the dirty unkempt room that smelt of old cigarettes
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