The rooms are smaller than they look in the pictures and can be quite claustrophobic. We paid extra for a supreme room with a window. The windows don't open at all and the room gets very stuffy. There is no view from the windows, only that of the building opposite. For a solo traveller needing a bed for the night, it would be ideal, but for a couple, not so great. The staff are polite-ish, but can be a little short, especially when they expect you to pay as soon as you enter the hotel.
As for facilities, there is wifi. If you want tea or coffee there is a vending machine in the lobby. There is no food service at weekends, but you can order a continental breakfast Monday - Friday.
The floors in the room are a weird weaved plastic to accommodate the wet room/toilet.
There seems to be a strange odour on floor 2, mainly the body odour of other guests, and although the rooms are meant to be soundproof, we could clearly hear the person above us snoring all night.
The location wasn't ideal, but still close enough to Birmingham centre for travelling in and out each day (if you are willing to pay £6 each way). It's situated in a quiet area, and although we were next to the main road and it was bank holiday weekend, we really didn't hear much exterior noise. The wifi connection was reliable, the bed was comfortable, the shower was incredible and the staff are non-intrusive.