Blue Bells Hotel  

Location is ok, in a nice neighbourhood, though be careful with the address: it is 16 Pembridge square, not 16 Pembridge Villas, even though some websites wrongly state that address (which is nearby but no hotel there!). - Breakfast was ok but not great (no fruit or yoghurt at all! - you get toast, marmelade, hot drink, 3 kinds of cereal, and orange juice).

Avoid this hotel if you can. Any youth hostel would be better and cheaper at the same time. We had booked two rooms, but one of them - even supposedly "non smoking" room - absoluvely stank of smoke, and staff insisted they were "non smoking rooms" (yeah, with an ash tray on the table). The room we got instead (on the 3rd floor) was also a smoking room. Our room (room 26) looked out onto a wall that was parallel to our window, only about 40cm away, so there's basically no light at all. There's not even tv to distract you: only 4 or 5 local channels were working in our room. Neither shampoo nor anything else is provided (just a little soap), the bathroom was absolutely scruffy; the rooms are sad, gray and shabby. I really mean it when I say, don't go there.

Normal rooms, good value for money

The staff in the reception were great. Thanks for their help.

The hotel does not provide water heater, which is inconvenient for me.

Good location for shops and sight seeing.very comfortable and friendly staff

It was located in a beautiful building. (Sadly the premises and facilities were in a poor state.) There was a computer available for guests.

The bedroom was tidy but in need of decoration. There was a piece of cardboard across part of the broken window in the bathroom. There was no plug in the handbasin. After a rain storm water dripped onto the bed due to a blocked roof gutter. We were offered a different room which we moved to for our last night. The continental breakfast was frugal. The computer provided for guests had a mouse that needed to be replaced because it worked so poorly. Secondly, the computer appeared to be very slow in responding to commands.

Location

Noise from underground and poor breakfast

The hotel has not even the basic facilities and should not be considered as a 3 star hotel. There were no heating in the room even though it was mid November. We could not have a proper sleep since you could hear loud and clear inside the room the underground. Last but not least there are rooms which are on the second basement (like a dungeon) while there is no such info on the description.

The hotel was clean enough and well located in Notting Hill Gate. For £50 it did the job.

I found that the room was a little old fashioned and could have done with a lick of paint but for me the main disappointment is that the two members of staff that I met were pretty unpleasant and it seemed that I was disrupting their day.

Tiny room and no tea or coffee in room.

Comfortable bed, good location, big bathroom.

I know you get what you pay for but this place was really pretty awful. Not clean, not maintained at all...broken furnniture, hairdryer....absolutely unfriendly and unhelpful staff. They might as well put up some bunk beds and reopen as a hostel if they do not want to give you clean towels or replace broken stuff.

The location is very good and 5 min. Walk to the nearest underground station Quiet calm and nice location Feels like your house

The breakfast was less than a minimum receptionist not always attending

It was cheap

I expected more froma 3 star hotel and this is more like a 2 star hotel.

Its location - I think if it was redecorated & the staff more friendly then it would be a very good place to stay. I found it adequate & cheap for London which was good

I thought the staff were not friendly or helpful enough. The room needed redecorating. The window would not lock & the doors - bathroom & main did not have an extra safety lock on them