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Cuckoo Road, Heartlands Parkway, Birmingham, B7 5SB, United Kingdom – Show map
|Standard Double or Twin Room|
|Double Room - Non-Smoking|
|Twin Room - Non-Smoking|
|Double Room - Disability Access with rollin shower|
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112 properties in Birmingham
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362 verified reviews
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Holiday Inn Express Birmingham Star City's staff speak: English
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Food & Drink
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Vending machine (drinks), Vending machine (snacks), 24-hour front desk, Express check-in/check-out, Meeting/banquet facilities, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout
14:00 - 00:00 hours
07:00 - 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
The maximum number of children's cots/cribs in a room is 1.
Pets are allowed on request. Charges may be applicable.
Cards accepted at this property
Hover over the cards for more info.
Based on 361 reviews
Value for money
Show reviews from:
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wifi may be
bedsheets pillow cover all dirty with stains no water to drink, advised to use water from toilet,,,, breakfast limited choice could not get boild egg. choice of tv limited.
The reception staff were friendly and helpful.
Very basic breakfast. No bacon included and no valid reason for it not being on the menu. Toaster has a gremlin in it. It could have been worse but was not.
Cooked breakfast horrible. Catdboard sauage. No bacon or mushroon
Ease of access to both city and road network without being too close
Good location to find however poor surroundings
The breakfast was not great at all not much variety
The room was lovely. Night staf was great very friendly. And only a 2min walk to star city fantastic
Bit ocd so noticed under sink was dirty, and few marks on shower door. And the staff member that greeted us was a little moody. And cleaning staff was rather loud.
Room was nice and roomy quiet as requested love the bathroom and shower cubicle as i dont like baths
Mattress had a big stain on it suggest mattress protectors
Location of hotel was brilliant. 2min walk to star city, was nice not having to use our car. Staff were very friendly, and room very spacious and comfortable.
Breakfast was quite basic, little more variety on the cooked food would of been nice. Certain parts of the bathroom werent at there best bit for an overnight stay not worth the grumble. Would still choose here for a one night stay, but no more.
Very clean inside hotel. Room was comfortable and staff were excellent. Staff were friendly and went above and beyond.
Breakfast basic. Outside needed cleaning, overflowing bins, etc.
Free Wifi (easy to connect)
Breakfast-too little choices, only have breakfast and scrabbled eggs everyday The tables were very dirty, the staff was not doing anything to tidy and clean up the tables
Room was spacious, bed very comfortable.
The breakfast was not very good. Why only sausage for cooked breakfast? There was only one person to clear tables, the poor girl was run ragged.
Free wifi , size of room , quality of bedding
bathroom, room carpet and eating area was dirty, breakfast was not intercontinental
Heating didn't work in our room. Had to move rooms later on.
The location was to our liking. The staff were excellent. The room was clean and tidy. The breakfast was very good. Overall, it was excellent value for the price.
The location and room size.
The bedsheets had crumbs and blood marks on them.. Disgusting!
The WiFi was excellent and the breakfast was also excellent.
Front door didn't work for the entire stay, the vending machine and the heating in my room was also faulty.
Noisy in groundfloor rroom
Perfectly located for where I was working.
I arrived and my room was freezing. I followed the instructions on the aircon but it wouldn't work & just flashed an error. Also no remote for the TV in my room. I called reception and they said they would try & sort the aircon from downstairs. But couldn't. So they brought a small fan heater & also a remote for TV. Also offered me a free drink downstairs as an apology. On putting the TV on, there is an interference sound, which means that you can hardly hear the TV, as it's so loud. Therefore I switched it off. The shower almost over flows as the water doesn't drain away quick enough. I had my free drink, but the lager is no where near cold enough. The outside of the glass doesn't even get misty or moist. I wanted to eat, but by 18:15 there was very little sign of any food, no menus or anything on display. At 6:20am I was awoken as the fire alarm sounded for 20seconds. At breakfast, no orange juice
Staff very nice
When ever we visit Birmingham we stay in this hotel nice clean hotel and easy exses to moterways friendly staff value for mony
Don't lik the pillow
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