The Blue Bridge

Location was good. Close to shopping area. Room was clean.

A little difficult to take luggage up many flights of stairs. Had to ask for a few items which were not in room on our arrival.

The bed was comfy and the hotel was near the city of york and the staff were helpful and friendly.

Only dissapointment was the breakfast. It was lukewarm and felt like it was cooked well before and the staff were too much in a hurry to clear things away that made it hard to relax. Restaurant was not open on my night's stay.

The king sized bed was extremely comfortable.The portions at breakfast were ample but the quality was really good.

the bar did not have any draught beer

The bed was comfortable

The Bar was understocked and out of the way, The Restaurant was Closed, The Super Super Kingsize Bed was too big for the room. It restricted access to the dressing table, ie it was impossible to sit on the chair provided, and access to the Wardrobe was somewhat difficult. There was no Soap or Showergel provided.

Our room was very comfortable, and quiet for a city centre hotel, and not only did the TV work but it offered us a good range of channels. The short walk into the city centre via the river was ideal.

Over the three days we were staying there was no soap in the hotel!! There was no complementary shower gel or shampoo either. The breakfasts were cooked differently everyday (on one day out of the three the scrambled egg was good). Reviews of the hotel promised somewhat better food. Kitchen roll was used in the dining room instead of napkins!!

I liked the location of this hotel and having a car park on site was really handy. The bed was comfortable. The cooked breakfast was lovely as it was grilled and that got extra marks from me!

I thought the condition of the room was extremely poor. It would make a big difference if they painted it (instead of having plaster showing) and got a new carpet. The carpet was not clean and had bits all over it - I didnt walk on it without wearing my slippers! I couldn't work out how to work the shower either.

The bed was comfortable & the breakfast o.k.

Lack of knowledge of staff of local restaurants (contrary to information book)Cracked crockery. Dirty glasses. Faulty fire alarm. Staff appeared untrained in fire proceedure. Firedoor wedged open in dinning room.

The close proximity to the city was the best thing about the hotel. The bed was very comfortable.

The 'superior' room was disappointing. The room needed a good deep clean. We had to ask twice that the toilet was cleaned. No napkins/no teacups on our table/bed not made up on the first morning of our stay. The staff were run off their feet and could not find time to friendly

Full English Breakfast was good and the bed was comfortable.

The hot water was scalding and couldn't get the cold water to work. I thought it was on the river and it was some 400-500 yds inland from the river. The room was small.

Location was close to city centre and staff were helpful.

Photos gave a misleading image of the hotel as being modern, this was not the case. The bar was just a lifeless cellar, unstaffed and unstocked. Really dissapointed.

The room was comfortable and not too much noise with other people coming and going. staff were pleasant and helpfull. excellent breakfast.convenient for shops and sightseeing

shower was a bit small. I am 6 Foot and 15 stone but maybe thats a bit petty

The hotel was comfortable and clean with plenty of space and in a great location for exploring the city of york.

Breakfast could of been better and the coffee was served from a flask which didn't give it the best taste or keep it warm.

After reading the reviews we was very scepticle about staying here, but we booked it anyway.We are really glad we did. It is Very easy walking distance of York centre, the Staff are very pleasant,and very helpful.Breakfast was very good, and the room we stayed in was very comforfatable.We will be staying here again in the near future.