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Newest reviews for Bodysgallen Hall and Spa

  • Hilary
      United Kingdom
    August 26, 2014

    The gardens are fabulous - lovely to walk in. We stayed in one of the cottages - very private and nicely decorated Treatments in the spa were very enjoyable (but book early) The pool was clean, large and quiet Breakfast was lovely (but needed more staff to take orders to avoid the delay)

    The food in the main dining room was a little fussy for me

    8.8

  • David
      United Kingdom
    August 14, 2014

    Comfort, service, friendly helpful staff, lovely grounds, great if you want to get away from it all

    Bistro meal was a bit disappointing

    9.2

  • Andrea
      United Kingdom
    August 9, 2014

    Gardens were lovely, authentic country house atmosphere. Very cosy and welcoming.

    Poor WiFi and mobile reception but use is discouraged anyway.

    8.8

  • Kevin
      United Kingdom
    August 6, 2014

    We loved the location, accommodation and service we received

    10

  • Ann
      United Kingdom
    July 12, 2014

    The views from our room , the comfort, the friendly staff and the food

    The stairs. But not enough to stop us going again !

    10

  • Robin
      United Kingdom
    June 22, 2014

    The gardens, the spa and the brasserie.

    The main restaurant was not the same value proposition as the brasserie. We would thoroughly recommend the latter.

    7.9

  • Cindy
      United States of America
    June 15, 2014

    Incredible Gardens, Better than many if not all we saw on our trip. Gorgeous property. The cottage was like being in your own English home.

    Nothing

    10

  • Maureen
      United Kingdom
    June 11, 2014

    The location the pool and the food

    It's a bit too expensive I would love to go more often could do with more special offers!

    9.6

  • Valerie
      United Kingdom
    June 3, 2014

    This was our second stay this year and we love the location, a retreat away from the hustle-bustle of life. The gardens are beautiful and quiet, especially in the evening. We stayed in a cottage which gives you greater privacy and has a small kitchen for making tea and coffee. The food at the Bistro was excellent.

    New Cottage was above the staff room and was very noisy with the door banging until quite late at night. Delivery vans also caused a lot of noise in the mornings.

    8.8

  • Joy
      United Kingdom
    May 29, 2014

    All the facilities and location.

    9.2

  • David
      United Kingdom
    May 27, 2014

    The gardens are amazing The atmosphere was great The spa was brilliant The views are to die for

    The service in the restaurant could have been a bit better

    9.2

  • Catherine
      United Kingdom
    April 24, 2014

    My second visit and I hope I'll have many more.I loved the cottage, the gardens, the setting and views of the sheep and lambs. The staff were fantastic - attentive but not intrusive. Ate in the bistro with my son and the food was very good.

    9.6

  • David
      United Kingdom
    April 23, 2014

    Spa was good for swimming good sauna and steam room. Good teas and good breakfast

    I had informed the hotel in writing of my recent stroke and the need for good access to the hotels facilities and that the room we stayed in would need to be easily usable by me. However the lounge furniture was impossibly low when seated to get out of resulting in me having to slide onto the floor then stand up very degrading in company. No suitable hand rails for the stairs to our bedroom which was vital. No internal photos supplied by the hotel even though I requested these on thre occasions so I could see for myself what access was like. The shower access was very unsuitable for anyone with mobilty issues however small. The gates were locked stopping us driving to our cottage and reception blamed this on security. Not even willing to help us by opening this for us on our return so we had to walk in the dark under very difficult conditions slipping and almost falling on several occasions. Hand rails in the swimming pool virtually non existent making even simple walking very hazardous. I asked if the pool was attended and was informed it was. It wasn't on both occasions we used it. This was my first holiday since having my stroke and I had done my best to ask all the right questions as to my access and safety in the hotel and our rooms and can say that the areas and rooms we visited are not suitable for anyone with even the smallest of mobilty problems. The lounge suite would defeat fitter people and the elderly totally unsuitable. I have made massive progress since my stroke and have accessed many public and private buildings in recent months I am fit and asess my needs and potential hazards in my environment carefully and with much thought and planning as I do not want any accidents. I'm sorry to say but my stay was very distressing and certainly not relaxing I would not stay here ever again and I am amazed that the national trust allow these issues I have raised to go unaddressed.

    4.2

  • Anonymous
      United Kingdom
    April 20, 2014

    The room, the views, the public areas, the gardens, the staff were very welcoming and efficient

    The spa needs an update and has limited facilities. Breakfast fruit and fruit juice had started to ferment.

    9.2

  • Melanie
      United Kingdom
    April 15, 2014

    The equiet and wonderful garden. The drinks in the upstair lounge and the comfortable bed while listening to the bird song in the morning. We will be back.

    Leaving

    9.6

  • Sonia
      United Kingdom
    April 13, 2014

    Great views from our room. Lovely garden. Friendly efficient staff. Good food and wine.

    No lift. No tea making equipment in the room

    9.6

  • Brian
      United Kingdom
    April 5, 2014

    Ideal location and very friendly and helpful staff. Food well cooked and well presented. Lovely setting amidst very pleasant gardens and grounds

    The settee and chair in the cottage were rather uncomfortable and would benefit with a replacement unit.

    9.2

  • Anonymous
      United Kingdom
    March 29, 2014

    Wonderful location. Gardens lovely. House spectacular. Food in restaurant excellent.

    Had breakfast and dinner both days and thought these would come as a package but they did not which bumped up the bill by approx 90%. Bistro food where had lunch was less good than restaurant.

    9.2

  • Sanjay
      United Kingdom
    March 19, 2014

    immaculate attention to detail.

    No criticism, even constructive. Absolutely immaculate.

    10

  • Alan
      United Kingdom
    March 19, 2014

    Quality evening meal

    £19.00 breakfast of 1 sausage 1 egg etc on menus at £7.00 £600 bill for 2 nights bb&evening meal for 2 people does not feel like a bargain

    7.1

  • Ros
      United Kingdom
    March 16, 2014

    EVERYTHING - STAY THERE AT LEAST TWICE A YEAR AND LOOK FORWARD TO IT EVERY TIME - HAD A ROOM UPGRADE THIS TIME WHICH WAS MUCH APPRECIATED

    9.6

  • Richard
      United Kingdom
    February 27, 2014

    location

    the evening meal

    7.1

  • Paul
      United Kingdom
    February 23, 2014

    Fabulous building, tastefully refurbished. Decor was great and staff friendly and helpful. Beds were very comfortable and linen suberb.

    No tea making facilities in the room and cups of tea from room service at £5 per cup seemed rather expensive

    9.2

  • Helen
      United Kingdom
    February 23, 2014

    The location - beautiful surroundings and very close to Llandudno. The high standards of cleanliness. The friendliness of the staff.

    The cottage was advertised with a kitchenette - it was really just a fridge, sink and kettle. No plates or cutlery.

    9.2

  • Malcolm
      United Kingdom
    January 22, 2014

    The location,the staff, the leisure facility's, the room, all out of this world. Fantastic.

    Nothing whatsoever

    10

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