Park Inn London Russell Square

Quick check in / check out, polite staff, clean room.

Extremely noisy in rooms at the front of hotel, virtually no sound proofing from street noise. I have stayed at the rear of the hotel previously and it is much better.

Rooms were comfortable and well appointed - breakfast excellet

Lack of car parking or suitable arrangement with nearby facility

close to the British Mus. and not far from other attractions such as Oxford st.

Small room, bed not comfortable.

the staff was incredibly rude and not helpful

The location was great for getting to all of the areas we wanted to see. There was a lot of choice for the self service breakfast. The room was comfortable an clean. Friendly staff. From Waterloo there are direct buses which make lugging cases to and from the hotel much easier than carrying them on the tube.

I booked a twin executive room which had more facitilties that the basic twin room but I was given a basic room which although was bright, clean and airey was not what I had paid for. When I contacted reception form the room I was told that I had been given the correct room. I challenged this ans was told they would get back to me in 15 minutes. An hour later I went to reception and complained again, I was then given the bigger quiet room I had requested and paid for. Had I not been confident enough to complain twice then I would have paid a lot more for a basic room than I should have done. Reception staff were courteous and friendly .

Hotel staff were friendly and welcoming.

Helpful and efficient staff. Allowed early entry to room (11.30 a.m).

The Park Inn Russell Square is an a execellent location for access to shopping and theatre, easy to get a taxi to and from and within comfortable walking distance.

The standard twin bed room beds do not account for persons above average high if your 6ft+ bed are to small. The foyer and bar are well worn and need to renewal.

Excellent location for city centre, only a 5 minute walk from Holbourn tube station. Close to restaurants and pubs if you fancy a change from the hotel.

Housekeeping was very good and very spacious room with comfortable king size bed

It was very clean and peaceful. The staff wer very curteous. We enjoyed very much.

The price of the beer !!

Really enjoyed our stay staff were excellent and are a very good asset

This is a great location for Central London within easy walking distance for most areas,however it is quiet in the evenings so you get a good nights sleep. When we stayed last year the room was quite small, however the room this year was very spacious and well laid out. Breakfast is excellent.

Bar area is not very welcoming. Would not be encouraged to stop for a drink in the evening before going our or for a night cap on return