Park Inn London Russell Square

We had a very good stay at the hotel, if only for one night as it was a birthday treat with dinner and a show. Lovely breakfast in the morning, would defferently stay here again if we come up to London.

My only complaint, no fault of the hotel, was being woken up by inconsiderate people walking along the corridor talking very loudly at 2 30 am.

Very polite staff when checking in & out of hotel. Location of hotel was ideal for shopping. Room was very clean and comfortable.

Good central location, helpful staff, clean and efficient. Breakfast included in the price was very comprehensive

Although the breakfast was plentiful the hot food was a little cold

Location and convenience.

Was disgusted at the fact that £60 was added to my bill for "services". I was told that this amount would be refunded after I had returned home. This seems like an interest free loan and I do not like the idea of this being added to the bill. Having traveled widely I have never had this addition to a hotel bill before. Is the Park Inn accostumed to having guests "skip out" on paying?

The staff were most helpful, rooms were okay for size, but the location is great.

took too long to book in.

excellent location, guest room : clean, comfortable, in good condition.Good value for money.

the rooms that we were allocated were quiet and comfortable and were close to each other. It was convenient for the shops, the shows and eating out.

Good location. It was walking distance to the British Museum. Basic but clean rooms.

No view from the window, rather dull rooms. The card key kept malfunctioning and we had to go to the reception several times to get it fixed - not ideal when you are tired and want to hit the bed. Ridiculously expensive wifi charge. Cleaning staff didn't replace towels and cups until we asked them to on our 2nd day.

The location of the hotel was excellent.

Wanted double room, got twin. Had to pay extra if we wanted to upgrade to executive double (we didn't). Kettle didn't work unless you held button down during boil. Bar staff were polite but slow. There was no supply of any draught beer (except Fosters) for 2 nights. Bar shut at approx 11pm on Sunday night!

Excellent breakfast, comfortable room. Good walking access to Covent Garden, especially as the tube was disrupted due to the current weekend workings.

Location was excellent

Room was very basic but clean

The hotel's location is excellent, 3/4 mins walk from both Holborn and Russell Square tube stations which are both only a couple of stops away from Leicester Square. The rooms are clean and modern, and the breakfast each morning had a wide variety to choose from. The concierge was both knowledgable and helpfull.

The overall package didn't reflect the cost. The rooms were small, at times noisy. On Sat morning the hot water for the shower was only luke warm. The bar doesn't have a wide range of beers as stated, in fact just 2 on draught, plus Strongbow. The bar also has no atmosphere, and needs a bit of a revamp to soften it up.

fine

no car park