Bonsyde House Hotel  

General ambience, the spacious room and facilites with a high standard of decor, friendly staff and excellent breakfast.

The staff were genuinely friendly, the location is lovely overlooking the valley, great to sit out with a beer watching the world go by. Sat there talking to a couple of locals, who passed on many tips about where to visit and information of the local area. Loved the dialect. Met the owner on Sunday who is very proud of his Hotel (rightly so) and looking to upgrade the facilities further. The Hotel food was great and the double room we had was large, airy and very clean, fantastic views from the windows. Good value for money.

Staff were very friendly and efficient. The room was huge, breakfast was great.

Everything was good.

We have stayed many times at this hotel when visiting family living in Linlithgow. We have always enjoyed our stay, the rooms are comfortable , well equiped and very clean. For us the location is ideal as the train link to Edinburgh is ideal and very reasonable. Good road links too. The Indian menu in the restaurant makes an interesting change.

The Bonsyde had such lovely views across the valleys and gave a feeling of space which you wont get in an hotel in a town. The Staff were always friendly and willing to help. We had a brother who was in a wheelchair which was able to be accommodated for an evening meal. It was good to be able to choose the size of your breakfast and pay accordingly - not having to aways pay for a large Scottish Breakfast. Most inpressed.

The staff are friendly and helpful. The location is good and the views are lovely looking over Linlithgow and the palace.

The fire alarm went off the night we stayed. On going to investigate I was met by one of the night staff a gent who asked me why the fire alarm had gone off !! how would I know ?? He assured me and another guest everything was ok so I went back to the room the alarm went off again less than a minute later. This time myself and my partner went down stairs this time to be met by two of the night staff who didnt seem to know what to do. The younger man said he had tried to reset the alarm but couldnt !! and said he thought someone had touched the alarm ?? ehh no one else around !! I asked if they had checked all the rooms in the hotel they said no so I suggested they check all the rooms to ensure there was no fire. About 15 minutes later the younger man came back said he had looked in all the rooms and there was no fire. The older man called his boss to let him know the alarm had gone off. They did not know what to do and obviously had not been given any training on how to deal with a fire drill. At no time was there a call to the fire services to check the buliding if in fact any concern regards the safety of the guests. For this reason I would never stay at the hotel again, any business having such a low safety standard has to be a hazard. I lay awake for at least 2 hours just to make sure that we werent going up in flames. Not good. Would like to see some sort of staff training for all staff should the alarm ever go off in the middle of the night for no reason.

Rooms were spacious and very clean. Staff was really helpful and flexible. There was fantastic view from our room. And the breakfast was huge and with lot of options to select and pay. Unluckily couldn´t stay longer, but I really enjoyed our staying.

The location was near Edinburgh Airport. Also it was high on a hill overlooking the valley. Our room had lovely views. Also our room was spacious and comfortable. The hotel staff was friendly and helpful, especially Katie. We would go back for a longer stay if we returned to Scotland.

The only disappointment was the small selection of draft ales.

We were delayed 5 hours by line-side fires and train failures, so arrived at the hotel in our hired car at 1.45am. The staff had left the front door on the latch, and continued their welcoming behaviour throughout our short stay. The room was lovely, with a stunning view. Great location for touring the central area of Scotland and for visiting Edinburgh and the historical sites around it.

Shower a power-shower, with usual temperature control problems, but this did not detract from our lovely and too brief stay.

The staff was incredible. They were so helpful and sweet. The room was cozy and comfy. And the food was superb. Would definitely recommend This hotel to friends and would love to go back!!

Very comfortable rooms with an amazing View overseeing the Valley. Cosy Lounge.

A Little hard to find.

Location excellent 20 miles out of Edinburgh. The town of Linlithgow has so much history to investigate. Henry, the manager, was so helpful with local knowledge. Facilities were sufficient for our stay. Very good bar and meals.

The directions are very poorly signposted.