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Newest reviews for Mercure Bristol North The Grange Hotel

  • Anonymous
      United Kingdom
    31 August 2014

    Nice breakfast lots of choice Clean room

    Bit noisy I am a light sleeper and we were on the bottom floor could hear doors slamming people coming down stairs etc.

    6.3

  • John
      United Kingdom
    30 August 2014

    location is great.

    Had to search for someone to get checked in as the reception desk was empty.

    6.7

  • Wayne
      United Kingdom
    26 August 2014

    The surroundings and the general view was beautifully set out. The building was as I expected. Old style mansion.

    The room smelled musty like it hadn't been aired out for months. The bathroom was disgusting and we refused to use it until it was cleaned. Dated decor...

    5

  • Anonymous
      Ireland
    20 August 2014

    The setting is really pleasant, whilst breakfast was above average

    Waiting 2hrs for bar food and being almost totally ignored by staff whilst they pandered to every need of the corporate guests. Very hot room making sleeping impossible. All staff,bar one, poorly trained. Management was directionless and not managing at all. Find it hard to believe it has any stars let alone 4!

    3.8

  • Steve
      United Kingdom
    17 August 2014

    food evening meal and breakfast room comfortable staff especially service is resteraunt were really good and attentive

    price of dining was high needs a redecorate soon hard to find no facilities apart from bar and nice grounds

    7

  • Anonymous
      United Kingdom
    14 August 2014

    Setting Warm welcome from staff Good breakfast

    Evening meal poor Restricted dining menu Creaking floor boards in bedroom Noisy bedroom doors

    7.1

  • Gerry
      United Kingdom
    14 August 2014

    Limited menu but done extremely well excellent fresh breakfast. Staff were attentive and friendly but not hovering Well done all round !!! We will use this one again.

    9.6

  • Olive
      United Kingdom
    12 August 2014

    Surroundings very beautiful and breakfast excellent eat as much as you want from juice, toast, fruit, full English and it was no bother for them to give you another pot of tea.

    We rented Privilege rooms mainly because it said unlimited films we had a 4 year old with us and thought that would be good. Unfortunately everything except the normal channels had to be paid for so we might as well of booked their Classic rooms. On the first night I could here what I thought was a tv on too loud or someone playing a computer game had very little sleep it was only next morning I found my daughter had rung down to ask for the music from a wedding could be turned down. There was a wedding on every day we were there and the first night a wedding and a hen party.The room was adequate I found cobwebs in the corner and the bathrooms need updating the room was really hot I had to have a large fan on and the window open all night. I was really disappointed.

    4.6

  • Thomas
      United Kingdom
    1 August 2014

    Good size room Comfortable beds

    Wedding party was allowed to rampage through the hotel unchecked until 1.00am disturbing our nights sleep

    7.9

  • Glenn
      United Kingdom
    29 July 2014

    The bed was really comfortable

    There were bottles and half empty glasses littering all the outside tables and broken glass on the grass, I am concerned the children could have drunk the alcohol left lying around, this was at midday and the drinks were from the night before. I have never seen this before anywhere else and was disgusted. The next morning at 9.30 there were still empty beer cans littering the front lawn and a smashed glass in the car park. There was no aircon in the bedrooms, the shower was a difficult to turn on and worse to turn off, the cold water tap was noisy, there was no extractor fan in the bathroom, the tissue dispenser was empty

    5.4

  • Anonymous
      United Kingdom
    22 July 2014

    Despite asking for quiet room on drop-down menu, was given probably noisiest room positioned overlooking reception and bar area where hotel was hosting a wedding. No towels in room on arrival & cups weren't cleaned following use on first morning. No "good morning" from staff when leaving hotel early morning.

    7.1

  • Anonymous
      United Kingdom
    20 July 2014

    Location and bar staff were lovely.

    Coffee was dreadful, no water in rooms, poor lighting, no help with bags, limited menus, reception staff dismissive.

    5.4

  • Philip
      United Kingdom
    14 July 2014

    Location and setting is ideal

    7.9

  • Anthony
      United Kingdom
    6 July 2014

    An excellent location for those looking for a quiet location with very easy access to Bristol centre

    10

  • Anonymous
      United Kingdom
    1 July 2014

    Great , friendly staff Nice breakfast in bed Comfy bed Beautiful countryside

    Over heated room Horrendous bridal party £20 paid for upgrade that was a rip-off No real view from upgraded room

    6.3

  • Lukas
      South Africa
    29 June 2014

    The Grange is very beautlfull

    I did not feel at home since the hotel staff mainly focus on the large groups that are attending weddings or functions there rather than the hotel guest.I would not recommend the hotel for stay other than if attending a wedding or fucntion

    5.8

  • Anonymous
      United Kingdom
    23 June 2014

    The double bed is big and really comfortable. The restaurant is nice overlooking the gardens.

    All the time there was consistent noise like water running through pipes which made it very difficult to sleep. I did report it and they said they would look into it.

    7.5

  • Barbara
      United Kingdom
    20 June 2014

    The fact that the hotel was surrounded by countryside yet so close to motorways and railway

    That you had to stumble around in pitch darkness to get to our room in the out buildings

    8.3

  • Julia
      United Kingdom
    20 June 2014

    Bedroom was pleasant - staff very friendly - excellent breakfast

    Communal areas were shabby and outdated

    6.7

  • Vijaykumar
      United Kingdom
    17 June 2014

    The place itself, hotel, staff, beds were good

    But the room felt it was too small, window latches were broken, basic bathroom.

    8.3

  • Jill
      United Kingdom
    17 June 2014

    the location

    the rooms were very hot, it was warm outside though !

    8.3

  • Derrick
      United Kingdom
    17 June 2014

    Everything. We were made to feel welcome

    Just need some more choices for vegan breakfast

    9.6

  • Anonymous
      United Kingdom
    12 June 2014

    The location, the comfort of the room (particularly the settee and chair to sit on.

    We weren't given the wifi code on booking in.

    10

  • Merys
      United Kingdom
    7 June 2014

    Newly decorated room

    Inefficient staff

    6.3

  • Leonard
      Malaysia
    3 June 2014

    The grounds were beautiful. Lovely setting. Very helpful front desk staff, who were able to provide great advice on places to eat and visit. Plenty of parking. Quiet but not far at all to Bristol ( ten minute drive or so ). Breakfast was substantial.

    Not much to complain, only that I had to reset my door card on four occasions because it didn't work.

    8.3

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