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Trumpington St, Cambridge, CB2 1PY, United Kingdom – Show map
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348 verified reviews
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Royal Cambridge Hotel's staff speak: Spanish, English
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Food & Drink
WiFi is available in all areas and is free of charge.
Public parking is possible on site (reservation is not needed) and costs GBP 8 per day.
24-hour front desk, Dry cleaning, Meeting/banquet facilities, Fax/photocopying
Safety deposit box, Heating, Non-smoking throughout
From 14:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 2 years stay free of charge for children's cots/cribs.
The maximum number of extra beds/children's cots permitted in a room is 1.
Pets are allowed. Charges may be applicable.
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this property
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Based on 348 reviews
Value for money
Show reviews from:
Well-located in Cambridge city centre, Cambridge City Hotel is set amid historic colleges and excellent shopping. It has a restaurant, Irish pub, a gym and a sauna.
Score from 930 reviews Fabulous
Situated in the historic city of Cambridge, just 15 minutes' walk from the rail station and University colleges, this charming hotel boasts elegant accommodation and indulgent spa and wellness...
Score from 884 reviews Good
Overlooking Parker's Piece, this 4-star Best Western Plus The Gonville Hotel is a 5-minute walk from the historic centre of Cambridge. The hotel offers free parking and rooms with free Wi-Fi.
Score from 693 reviews Very good
Overlooking the River Cam, Arundel House Hotel is just a 10-minute walk from Cambridge’s historic centre. The Victorian hotel has a conservatory restaurant, free Wi-Fi and free on-site parking.
Score from 1278 reviews Good
Furniture State of the room poor cleanliness Noisy
Great location, easy walk from train station, and easy walk to town centre. Pleasant staff, comfortable bed, clean bathroom ( except curtains.) left luggage facility.
Lack of attention to detail- bedroom central light not working, dripping shower, stains on curtains by bathroom sink - all faults which should have been recognised by the house staff. Unfortunately, also overheard disgruntled staff member's dissatisfaction with internal issues in public area. Wifi slow. Overall, disappointing for the price paid.
Expensive for the quality of accommodation. Decor rather dated and in need of refurbishment.
Traditional friendly hotel near services,shops and tours Breakfast was extra and filling Room was spacious and clean
Generally for what your charged the furnishings carpets and shower could be improved
Helpful staff; near central location; good value.
Too hot (had to open window but that meant noise from busy road); shower head didn't give enough water flow; bathroom 'tired'; bed only fair; room fairly small. But to be expected at the price.
Central location near to Fitzwilliam Museum. Parking on site, although not clear from Booking.com that this was an additional £8 per day and also limited - we arrived just after 7pm and got the last space. Breakfast ok, but not value for money at £10 extra per person.
We had booked a twin room, but were given a basement flat - perhaps usually staff accommodation? It was grubby and a bit scary - we were two women and felt a bit spooked being so far away from the 'proper' hotel. Although the radiators were off, the room was tremendously hot and the window couldn't be opened (stuck shut or perhaps locked as was basement flat).
This hotel is not just tired, its exhausted; curtains didn't close, missing wall lightbulb and lampshade, sofa with worn through armrests (not just frayed, actually holed), worn-out mattress, missing bedside table, aincient plumbing, very dodgy plug socket… could go on.
Very enjoyable stay
There are no comments available for this review
Easy to get to. Easy to walk into town centre.
£8 to use the hotel car park, £13 for cooked breakfast and £102 for a double room in a very tired looking hotel in need of modernisation and refurbishment. Also don't like brushing my teeth looking at a dirty plug hole. Not good value for money.
Size of room Helpful staff, who tried to sort out issues quickly Good breakfast Very good location
Cleanliness of room - dirt on bedroom floor, bathroom floor Broken/faulty items - sink tap. shower fitting
the piece of plastic in my soup, the shabby decor of the executive suite and the failure of the hotel to notify that parking was down to a minimum of 9 cars and that there were full scale building going on with pile drivers, diggers etc. disabled access poor Poor value for money
Rooms very dated and overpriced
Buffet breakfast is a bit 'mere'.
Booked this hotel in central Cambridge with a request for reserved parking as indicated on their website. However the parking has shrunk and is a nightmare when staff and guests are trying to manoeuvre into the limited spaces now available
Location, almost next door to the Fitzwilliam Museum. Breakfast quite - but not very - good.
Run down character. In the first room the mattress was so soft you could feel the wooden slats. We moved to a better (Executive) one which was fine. Staff not friendly at first but improved markedly later when they realised our unhappiness justified. Restaurant seemed appalling with limited, boring choice. We avoided it when we heard others complain
Good place for 100th birthday party we attended, reason for being there.
Very noisy bedroom. During evening complained of loud motor or central heating pipe noise. Started worse at sleep time, complained again, staff member listened and said noisy radiator in function room under us to blame. More noise during night and again early morning. Reception staff when notified said would inform maintenance staff Hope to receive some sort of compensation for very disturbed night. Nothing heard yet!
Convenient central position.
Two fire alarms Poor organisation of fire alarm (No one appeared to be in charge) No apology offered when checking out. Would have expected some apology etc. Reduction in car park space makes future booking questionable.
I tried to make changes to my booking because an unexpected trip to Hong Kong meant that I couldn't stay in your hotel as planned. You would not let me make any changes to my booking. I have wasted my money and would not consider staying in the hotel ever again! Why would I? Poor stuff!
Good location, reasonable price, clean.
No parking - despite what they advertise! Everything is very decrepit, mould on the windows, sink did not drain. Staff very mixed. Depressing.
Good location. Staff very pleasant and helpful
The car park has lost half the spaces it had when I last visited
Good to see them doing some repairs - it had been getting very tired.
Television signal very variable. The loss of over half of the car park will make me think twice before booking it agin - a great pity.
very small double room - rather shabby no-one available to serve in the bar quite often
Location, polite staff.
Tired decor and facilities, cramped and stuffy rooms. Unreliable lifts.
Wi fi worked bed fine
Room was small, wallpaper stained and peeling. The bathroom floor and the mat were stained with yellow "spills" ! Shower was a trickle. Heat and cooking smells from kitchen seemed to be vented into room. We had a fire alarm go of at around 9am - which happens -however we along with 50 other guests stood in the car park for about 15 mins before returning to the hotel when the alarm stopped. During this time not a single member of staff spoke to us or any of the guests or told us it was safe to return to our rooms etc. The standard was below a cheap B&B but the price that of a 4 * . We will not be going back.
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