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Arundel House Hotel

hotel Overlooking the River Cam, Arundel House Hotel is just a 10-minute walk from Cambridge’s historic centre. The Victorian hotel has a conservatory restaurant, free Wi-Fi and free on-site parking.

Most recent booking for this hotel was yesterday at 21:08

Score from 1169 reviews Good 7.7/10

Newest reviews for Royal Cambridge Hotel

  • Kirsty
      United Kingdom
    2 September 2014

    Amazing breakfast! Beds were comfortable and everything worked and was clean.

    The tiny room. Staff were quite abrupt with me about an early check-in but actually sorted it out for me in the end.

    6.3

  • Marion
      United Kingdom
    26 August 2014

    Friendly staff, breakfast was good, room good

    The noise of disruptive wedding guests on our floor. Not the Hotel's fault though

    7.5

  • Wendy
      United Kingdom
    26 August 2014

    Location and ambience

    Bedroom decor needed a refresh

    5.8

  • Yuanheng
      United Kingdom
    20 August 2014

    hot room, poor wifi and poor facilities

    3.8

  • Mary
      United Kingdom
    19 August 2014

    Good location with on site parking.

    WiFi sporadic. Bacon rock hard. Fire doors banged al evening.

    6.7

  • Heather
      United Kingdom
    19 August 2014

    Have stayed here quite a few times over the last 7 years. Recently the attitude of the staff has considerably improved .. everyone seems helpful, friendly and efficient. Small lounge area great for meeting up with friends & family. Car park !!

    I could not fault the housekeeping ..very clean bathroom & spotless linen however the décor in our most recent room was extremely tatty, stained & ripped wallpaper, scuffed furniture, ragged curtains. We know the benefits of this hotel it would be great if money is invested in improvements before our next visit which may not be for a few years. Don't expect a great view outside but 10 minutes down the road you can be in the Botanic Garden or the Fitzwilliam museum.

    7.5

  • Martin
      United Kingdom
    19 August 2014

    The breakfast was good.

    There was no shower certain, so I had to ask for one at reception and they installed it while I ate breakfast. I wasn't advised in advance that car parking would cost extra. The wind noise kept me awake, we had one of the attic rooms and it was a windy night.

    6.7

  • Jane
      United Kingdom
    19 August 2014

    The location

    The hotel was generally very poor

    4.2

  • Anonymous
      United Kingdom
    6 August 2014

    situtaion to the town and good bus service.

    the ambience of the hotel.

    5.8

  • Terrence
      United Kingdom
    1 August 2014

    old fashioned hotel

    Attic room

    6.7

  • Thomas
      United Kingdom
    30 July 2014

    Electric fan in the room.

    Difficult to find the car park from the main road - we had to go round twice.

    7.9

  • Peter
      United Kingdom
    29 July 2014

    The location is superb and the staff were friendly and professional.

    The hotel room was sub standard and obviously hasn't been touched for circa 15 years.

    6.3

  • Anonymous
      United Kingdom
    29 July 2014

    Location

    Hotel a bit shabby. Room was incredibly hot.

    6.3

  • Keith
      U.S.A.
    28 July 2014

    The breakfast was excellent. The bar was open 24 hours. There was a lift to the upper floors. The hotel has history and wasin the middle of the college community near the Fitz so not right in the thick of things which was a nice mix. Parking although not free was reasonable at 8 pounds per night. Bed was comfortable and room was spacious enough and at half the price of the Doubletree was worth the slightly longer walk to things like Kings and Queens.

    Housekeeping was haphazard with used towels being re-folded even when following rules to replace. Coffee cups were not replaced nor used glassware removed. A broken shower adjuster made showering difficult and could not be repaired during the stay. No A/C made for a sweltering room, but this is not atypical for a UK boutique hotel and it was record heat. The addition of sheer drapes to the room darkening curtains would have given better ventilation options and a larger fan would have helped. An antiquated way of assigning Internet access required a separate code per device per day which was cumbersome. The hallway lightbulbs which were actually heatlamps made the hallways like saunas upon leaving the room or elevator.

    6.3

  • Karen
      United Kingdom
    28 July 2014

    The location to the city centre is excellent, you can leave your car and walk there within 10 minutes

    No air conditioning, it was very, very hot and the fan provided was not sufficient, no ventilation in the bathroom and the rest of it was very shabby, is well past its best

    5.8

  • Jonathan
      United Kingdom
    27 July 2014

    Central

    Small room

    7.5

  • David
      United Kingdom
    24 July 2014

    Staff at Reception were helpful and friendly, although the directions they gave me to my next destination in the town were poor. The location was convenient for the real purpose of my trip to Cambridge which was to present a seminar at another hotel in the city.

    Room was shabby and in need of a major refurbishment, no window locks, no net curtains and as my room was on the first floor this meant that people in buildings on the other side of the road and on passing buses could see right into my room and bathroom. Food in the restaurant was mediocre at both dinner and breakfast, and service at dinner was poor, the waiter managing to drip water all over some documents that I was reading. The entire visit to the hotel was a shambles, frankly, and very expensive for the quality of accommodation and food offered.

    4.6

  • Philip
      U.S.A.
    23 July 2014

    Location is good. It is ideal for my business needs in Cambridge.

    The room was in poor condition. It needed a good clean. There were stains on the carpet and furniture. There was no air conditioning. I had stayed at the hotel two years ago and it had seriously degraded in that time interval.

    3.8

  • Anonymous
      United Kingdom
    22 July 2014

    It's relatively cheap (though poor value) and luckily we only had to stay one night.

    For a classic hotel in a beautiful city this was a huge disappointment- rooms dirty with stained wallpaper, battered furniture, old bathroom fittings. No air-conditioning on a boiling hot summer day- we had to wedge open the window (beware the sashes don't work) with the wastepaper bin and wedged one of my husband's trainers into the room door at night to allow a bit of a breeze to circulate. The whole hotel needs to be gutted and renovated to make it fit for the present day traveller. The staff (who are very friendly) must be so embarrassed to have to stay cheerful in the face of customer disappointment.

    4.6

  • Heather
      United Kingdom
    21 July 2014

    Standard of cleanliness & attitude of staff (everyone pleasant & helpful) seem much improved .. have stayed here frequently. Good breakfast with fresh bread & fruit. Location& parking very convenient.

    Furnishings old & tired ..curtains very poor & ragged.

    7.1

  • Michael
      United Kingdom
    20 July 2014

    It was a very hot night and the room had NO AIR CONDITIONING. Lavatory only flushed occasionally. The breakfast was a self-service meal and of poor quality. At the cost (£109) this was highway robbery.

    4.6

  • Susan
      Switzerland
    19 July 2014

    Excellent location within walking distance to the city centre. Parking on site. Very happy with my room (#305). Very comfortable bed & pillows.

    There was a strange hole in the ceiling over the bed. I forgot to mention it to the hotel staff when I was checking out. Otherwise the room was tidy & clean.

    8.8

  • Alexandra
      Switzerland
    17 July 2014

    Horrible place, very shabby!

    4.6

  • Robert
      United Kingdom
    13 July 2014

    The helpful staff. The good food. The comfortable beds.

    9.6

  • Anonymous
      United Kingdom
    8 July 2014

    The hotel is in desperate need of repair and upkeep. The beds are incredibly uncomfortable and all of the facilities are old and falling apart. I will not stay here ever again.

    3.8

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