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Newest reviews for Bowburn Hall Hotel

  • Catherine
      United Kingdom
    16 September 2014

    friendly staff excellent food and very nice room if a little small

    everything was fine

    10

  • Anonymous
      United Kingdom
    15 September 2014

    Decent food

    Not being able to check out and settle my bill properly due to late staff and after 3 calls I have still not received a vat receipt !

    4.2

  • Ruth
      United Kingdom
    12 September 2014

    very comfortable with helpful staff. Dinner and breakfast were both very good.

    The room was small and very pleasant, but the bathroom door was made of glass and not completely frosted.

    8.8

  • Glenn
      United Kingdom
    12 September 2014

    Staff were attentive, food was not over elaborate but good value. Room allocated was excellent.

    Nothing, should be 4 star

    9.2

  • Hazel
      United Kingdom
    7 September 2014

    Bedroom serviced well everyday room really clean and recently renovated room

    Breakfast was awful,one day the bread was mouldy another day there was scrambled egg trodden into the floor the tables were wombly with card put under their legs to stabilise them! The breakfast service was also v poor I saw mainly young people at front of house who needed training

    7.1

  • Steve
      United Kingdom
    7 September 2014

    Close enough but far enough away. Well located for the motorway network. Good choice of menu and quite good quality. Comfortable beds

    Waited nearly 10 minutes to be checked in. Couldn't find a member of staff. Attention to detail, dirty cutlery, sticky tables etc.

    6.7

  • Andrew
      United Kingdom
    4 September 2014

    Great Room - size, comfy bed, cleanliness 9/10... WiFi worked well

    Nit picking maybe, but breakfast waiter was pretty much asleep

    8.8

  • Alison
      United Kingdom
    2 September 2014

    breakfast was awful. no yogurt, hard boiled eggs ordered which came soft and had knife slashes in them. full english was ordered which came without the egg. waiter said it was coming on a separate plate. husband sat waiting for it while rest of breakfast went cold. mushrooms were luke warm and not cooked enough. Dreadful.

    5.8

  • John
      United Kingdom
    31 August 2014

    Have been to Durham many times before but never to Bowburn Hall as had not "discovered" it. It was a nice surprise to find this place and would certainly consider using again. Was only there one night so cannot do a full critique but I didn't spot any negatives from a one night only point of view.

    9.6

  • Christine
      United Kingdom
    17 August 2014

    Very friendly staff and my husband loved his freshly cooked breakfast.

    The bedroom was fine but the downstairs rooms - restaurant etc weren't very clean. They did have lots of people with children eating there - it was very busy but the following morning the tables were greasy and the floor still dirty. It just looked as if the whole place needed a good clean - not just a quick vacuum!

    5

  • Sam
      United Kingdom
    17 August 2014

    Clean comfortable and free wifi

    Window jammed

    7.9

  • David
      United Kingdom
    16 August 2014

    We arrived very late ,reason road works for repairs by the council ,road closed in most directions. when we did arrive stressed out, the duty manager and the chef were in the main bar a meal was offered and drinks enjoyed My wife and I thank them both ,Yes we will be back. Once again Thank you for the warm welcome. David 7 Eileen Cockermouth Cumbria

    Local Council temp road signs but what the hell we got there safe and had a fantastic night.

    9.2

  • Andrew
      United Kingdom
    14 August 2014

    The lounge, Bar & Restaurant were nice

    My room was like something out of Charles Dickens. Out of date, not clean and was cluttered.

    5.4

  • Alan
      United Kingdom
    7 August 2014

    Close to A1,Large car park

    Nothing close by.

    6.7

  • Philip
      United Kingdom
    7 August 2014

    Garden Views were good from the rear. Quiet in the hotel good for sleep. Good food quality and staff were friendly.

    Glass toilet door in bedroom in full view of bed and hence no privacy. Not offered a choice on the menu during a wedding meal. Beer quality could have been better for price.

    8.3

  • Marie
      United Kingdom
    6 August 2014

    Disco below our room til midnight meant we couldn,t sleep at all. We weren,t told that there would be agadoo playing til all hours, if we had known we wouldn,t have booked in. It,s not a country retreat. The grounds are limited and it,s situated in the middle of a housing estate. We told them in advance we were vegetarian. They offered us the cooked breakfast minus the meat....stepping back int ime to the 1980,s! When I asked to speak to the manager about the noise levels I was told they would contact me, they never did. When I emailed later they ignored me. Very poor service and very rude.

    3.8

  • Kevin
      United Kingdom
    5 August 2014

    Because the Hotel had a wedding party booking , there was an issue with our room with noise. Nikki and Callum were amazing and re roomed us without question :-) Impeccable Service !

    What was there not to Like !

    9.2

  • Kenneth
      United Kingdom
    4 August 2014

    Locally sourced produce

    Rise in cost of a glass of wine since last visit.

    9.2

  • Bob
      United Kingdom
    1 August 2014

    Nice hotel with lovely grounds ideal for wedding

    If you do not have transport it is out of the town centre and a taxi is 10£ each way. No lifts so if a person who has climbing problems there is a lot of stairs to negate.

    7.1

  • Lynn
      United Kingdom
    28 July 2014

    staff were warm,friendly and very helpful, food was delicious never ate any place else ....the general ambiance of the hotel was superb.... Tucked away just close enough to Durham. Bedrooms were lovely too ...enough space for what you needed for a few days away .

    nothing at all.

    10

  • Anonymous
      United Kingdom
    28 July 2014

    It was an overnight stay for as funeral the staff were helpful, and compared to other people who attended the funeral, excellent value.

    7.5

  • Helen
      United Kingdom
    27 July 2014

    The location was very convenient, being situated just off the A1 and within easy reach of Durham The hotel itself was full of character with delightful gardens and a lovely conservatory restaurant. The staff were all pleasant and helpful. The breakfast was plentiful and of good quality.

    The single room I booked (number 17), although clean and comfortable, was a little on the small size.I would recommend booking a double room, even though a single traveler, for the extra space.

    10

  • Eddie
      United Kingdom
    23 July 2014

    Location, peace & quiet, polite and well mannered staff. The food.

    No Lift

    7.5

  • Lisa
      United Kingdom
    17 July 2014

    Loved the look of the hotel and the food was great

    Room was very hot

    10

  • Anonymous
      United Kingdom
    7 July 2014

    The staff were very friendly and helpful.

    7.5

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