Brackenbury Serviced Apartments  

Very good condition and service

Shower room was blocked and dirty on my arrival, Radiator was licking and because of that under the bed was wet.

The room was clean enough, also the faclity was well equiped.

It was a bit far from both tube station. Maybe that's the reason of cost. Fare enough.

Staff was friendly. Check in took hardly several minutes. Location is great, especially for early fly from Heathrow (bus №9 from Hammersmith station is available every night in every 10 min). It's also convinient for city traveling - 15 min from 4 tube lines, including Piccadilly.

Awfully noisy. I heared every rustle not to mention every movement of my neighbors. Difficult to sleep. But I was in London not for sleeping and that's why I enjoyed my stay.

Staff was really friendly, it was possible to store our luggage even before 2 PM and after 11 AM! The value you get for the amount money you spend is sufficient

Minor improvements such as a clothes hook. A nonstick would be nice to cook and 2 additional soft drink glasses would be nice.

It was clean, maintained well the decor was fresh ansd clean and nice and warm. Bed comfy. The apartment was well situated. Exactly as I would imagine it from the decription. Toilet bathroom clean

I struggled with my cases during the walk between where I collected the keys and was led by the agent to the property. He assisted me with the luggage up the stairs but not during the walk to the property. He walked fast and I had difficulty keeping up and felt insulted in his lack of help!

Location Constant supply of fresh linen & towels

No hot water always luke warm no matter what time of day Other tennants noisy. Don't stay ground floor. Room was cold draft through window's

Good location and value.

Was blocked bath/basin waste pipe in the bathroom, but next day staff fix it. Apartment was not very clean: greasy kitchen floor, on most furniture dust. Mattress was uncomfortable. Hangers made ​​from wire, I think from laundry. Bad smell in the room.If you arrive on Sunday you can have big problems in check - you will not get a key. Need contact with staff in advance. They not working in Sunday! :)

Hot water for bath was only luke warm

Great location. Very close to Hammersmith Apollo

Not really an apartment. Room with double bed & ensuite.

Simplistic, was alright for one night. Room was spacious enough for 2 people for the night. Lady at estate agent who took us round was lovely and informative. Was close enough to walk to hammersmith Apollo in about 10 minutes which was perfect. Plenty of places near by to eat, close to tube station.

I wouldn't class this as deluxe apartment at all especially as we had too floor room with slanted ceilings which made getting into bed a bit dangerous! Also there was no way to have a shower due to the ceiling in the bathroom.... Unless you are a small child. When we came to bathe the next morning (in the bath not the shower) we had to boil the kettle for it as the hot water was barely warm. Not enough crockery for 2 people.

Had a great stay with very friendly staff. The apartment is near Hammersmith station (about a 15min walk) which was perfect as we were seeing a gig at the Apollo. Not knowing the area, the lady we met took the time to show us to the apartment herself which was really nice. The apartment was spacious which everything we needed, great facilities.

There was some noise from the rest of the building, mostly people walking around etc - but it wasn't overly distracting or annoying

Edit & Ahmed go out of their way to make sure that you have everything that you need and more

Absolutely nothing

It was ideal as a home away fom home. Very spacious with everything you need. lovely and warm, nicely decorated and clean. Nice quiet location, will definitely book again.

Could have done with a few more cooking utencils!

Studio size and bathroon size were good wrt price. Tesco is around the corner, large westfield mall is 15 mins walk. Other markets are at 5 mins walk on both sides. 2,3 high streets are nearby. 3 metro stations nearby. Seperate appartments within full houses inside residential area. Many utensils available in kitchenette

Matress and pillows were unconfortable, probably too old and shall be replaced. Beaware, if u reach on sunday, there is no.one to recieve you and there is no cell number provided. Adress given is for estate agent who deals with these appts, they must give cell.numbers on website in case of late/sunday arrivals.

Staff was supportive. Spacious room.

No elevator.

Wi Fi did not work

Excellent location in a quiet residential street. Close to both Hammersmith and Goldhawk Road tube stations (5 minutes walk). Apartment was well furnished and beds were really comfortable. Staff in the agency were friendly and helped us out with storing our bags after check out time. Very highly recommended and thanks very much for a great stay.

We liked the fact that We could take a taxi from the apartment to the westfield shopping center for just 6 pounds. This made our stay a lot easier

We stayed in the 1 bedroom apartment. The rooms were so small compared to the pictures on the website. Was barely enuf for a family of 2 adults and a child.

Very quiet and pleasant area, nice room (it is more like a room rather than a flat).

Quite far away from city centre (had to spend 40 minutes each morning and evening).

clean n neat rooms.

too far from the subway..

The good points: the accommodation was warm with a comfortable bed and a clean bathroom.

Did not look anything like the photos - was a rather shabby bedsit. A long walk from Hammersmith tube - not the '5 mins walk' as claimed. Odd and unprofessional check in - scruffy and silent man showing us to the accomodation. VERY noisy neighbours - kept us awake both nights. Front hallway littered with post that no one had bothered to clear up for some time.

Very smart location - excellent accomodation. Very convenient to travel round london. Very very clean!!!

None

The staff on arrival were extremely friendly and the apartment was located in a quiet street, which was peaceful and also close to the Lyric theatre and Westfield. Good transport links with two tube stations within walking distance. The room was nice and clean fit for purpose and good value for money overall a good experience no complaints, would stay here again in the future.

fantastic value, clean and comfortable, friendly and efficient staff.