BEST WESTERN Braid Hills Hotel  

very good staff.

Access good, bus stops just outside, on main road in/out of Edinburgh Car parking fine. Breakfast reasonably good. Friendly & helpful receptionist and breakfast staff.

Room small, bathroom & shower primitive, not as clean as should be. Carpet in room old & needing renewed. No facilities nearby. Three floors, but no lift. Price expensive for what we got, but admittedly still competitive compared to generally inflated Edinburgh weekend hotel prices.

Our stay at the Braid Hills Hotel was nothing short of special. The staff were friendly, charming and resourceful from the outset and throughout the duration of our stay. The room we enjoyed was simply breathtaking with stunning period features and a fabulous view. There is a reasonable bistro adjacent to the hotel, a bus stop for the city centre literally across the road and a petrol station close by. If you are looking for an Edinburgh hotel with real ambience and character to enhance your city experience, Braid Hills Hotel more than fits the bill.

The hotel is a good twenty minute taxi ride away from the city centre so be prepared for the odd expensive taxi journey. On average, we paid around £15 each way. There are no elevators serving the hotel but don't let this put you off - the stairs are in no way daunting and the staff are more than accommodating should you require assistance. There was no fridge in our room but, again, the staff went out of their way to ensure this was not a problem.

Parking

Price and location

Traditional style, cosy with excellent views, friendly and helpful staff.

Bathroom could be just a little cleaner and the bathwater a little hotter mid morning.

Room 223 was the quietest hotel room I have ever enjoyed!

Bar closed at closing time.

The size of the room was excellent and the views of the city.

Our tv didn't work properly and we had to complain twice about this, though someone had been sent up to sort it out. To be fair, the sets were newly installed, so the hotel probably wasn't to blame for that. Decor was a bit shabby especially in public areas. The bistro (across the carpark) where you could eat lunch or dinner was fairly awful. The food was like something out of the 1970s.

Good value for money Helpful staff

Small bathroom / toilet

Staff very helpful and friendly atmosphere wonderful, would recommend to everyone,makes Edinburgh a nicer place to visit.

No complaints

A hotel with character, good sized rooms with good views across Edinburgh, convenient for the City without being too noisy.

The reception staff were fantastic, although there was only one poor member of staff in their cocktail bar which was being used for a function and guests, one point I waited for 10 minutes for a drink. The room which was room 303 had some problems with dampness although the housekeeping staff done an excellent job at keeping the bits below eye level spotless. I would stay again but wouldnt pay anymore than the £65 I paid for the double room.

As an ex-employee I knew what to expect. The service is exellent and the staff attentive. Location was key as we were visiting family in and around the area. There was a kettle in the room with tea/coffee and also spring water. The room was very large and comfortable with a plasma tv. The Buckston Manor which is adjacent to the hotel has dinning facilities also with bar meals and is very comfortable and spacious.

Although the room had central heating the weather was extremely cold as there was a severe frost, and the room was so large it needed an extra heater which the staff promptly attended to.