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Brambletye Hotel
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6.6
Top
Based on
72
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Christine
Young couple
Ras Al Khaimah,
United Arab Emirates
July 1, 2009
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Conveniently located The room was dirty to begin with and had coffee missing, opened sugar,etc.I arrived on Friday morning and they finally came to clean it on Sunday afternoon after I had complained. |
3 |
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Jacqueline
Solo traveller
Hartford Cheshire,
United Kingdom
June 29, 2009
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The staff were all friendly and helpful. The breakfasts were good and filling. Free wifi access was provided. The room was comfortable and adequate for the price. |
7 |
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Robert
Mature couple
Gerrards Cross,
United Kingdom
June 22, 2009
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This reviewer provided a score but did not have any comments |
6.5 |
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Gary
Group
Feltham,
United Kingdom
June 4, 2009
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Forest Row is a fabulous location for the countryside. Ashdown forest is beautiful. The hotel was not very clean and the room was very dirty and so crusty in its style. Ther bathroom was old and fall apart. |
2.5 |
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Anonymous
Family with older children
United Kingdom
June 3, 2009
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It was very convenient location for us and I liked the idea of using image of Sherlock Holmes. The hotel room requires some little repairments, specially in the bathroom. The quality of TV showing was terrible, no movies available. The staff had better to read the "Black Peter" story as Hotel was using it to attract customers. |
7 |
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Jennifer
Mature couple
Sea Palling,
United Kingdom
June 1, 2009
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comfortable bed with good clean bed linen Good room facilities. room was dated. needs upgrading. carpet very dirty. was not possible to walk bare foot anywhere in room. Door to the ajoining left un-locked. |
6 |
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Lister
Mature couple
Broadstone,
United Kingdom
May 28, 2009
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Breakfast very good Drinks very expensive |
7.5 |
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David
Group
New Town,
Australia
May 28, 2009
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The location is convenient to Gatwick if you have a car - it is less than 20 minutes away and more pleasant and cheaper than many of the places close to Gatwick. The village is pleasant and the hotel has a good feel about it The staff did not have a clue about how to get to Gatwick so don't bother asking them for directions - they told me that it would take about an hour or more and gave wrong directions (that proably would have taken an hour). Our booking with Booking.com was not in their system but this didn't matter as they had a room and sorted things out quickly. |
6.5 |
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Andrew
Young couple
Chester,
United Kingdom
May 24, 2009
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The towels and linen were of good quality and the location was very tranquil. The room was not particularly clean with the carpet needing a good hoover. Choice at breakfast was slightly limited (my wife is a vegetarian). |
5 |
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Ben
With friends
Eugene,
United States of America
May 18, 2009
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The dining room is very pleasant looking The food was not very good (rubbery snapper) and there was no heat or hot water in the morning (boiler issues) |
4.5 |
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Julie
Mature couple
Chulmleigh, Devon,
United Kingdom
May 6, 2009
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I liked that the staff were very helpful with regards my needs due to food allergies There was absolutely no hot water for either a shower or wash on the morning of 03.05.09. Reception staff said to wait 10-15 minutes for the boiler to heat up again. Even after 20 mins there was still no hot water, had to boil the kettle to have hot water to wash with - just not good enough, even if lots of guests use water at same time. |
5.5 |
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Stuart
Mature couple
surrey,
United Kingdom
April 29, 2009
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The bedding was spotless room facilites were adequate,overall very good value for money.Also enjoyed cooked breakfast waitress style rather than having a buffet. |
8.5 |
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Mark
Family with older children
peterborough,
United Kingdom
April 25, 2009
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The staff were great nothing was a problem the hotel was clean tidy food was we had evening meal,food was good. But cooked breakfast could have been better altjough edible just, great country side all around fantastic walks and a short drive to lingfield race track |
9.5 |
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Roger
Solo traveller
St Albans,
United Kingdom
April 12, 2009
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Booking arrangements worked well. Room well equipped and comfortable. Lackadaisical (though polite) staff. Poor breakfast (half cooked sausage) |
7 |
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Christine
Family with older children
Cleethorpes,
United Kingdom
April 9, 2009
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The hotel was well situated. Although on the main street we were not bothered by noise, but it made it very accessible for everything we needed. There was ample parking space in the hotel car park, the beds were comfortable, the breakfast was good and nothing was too much trouble for the staff. |
9 |
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Nason
Mature couple
Banbury Oxon,
United Kingdom
April 8, 2009
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As it was a Saturday, there was going to be live music, we asked for a quiet room which they allocated to us and we didn't hear any noise at all . Excellent. Our original booking had been lost which didn't matter as they were not full but we would have been very cross if that was not the case. The carpets up to the room need to be updated and our ensuite bathroom did not reflect the cleanliness of the rest of the room and the toilet was blocked. |
6.5 |
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Julia
Mature couple
hurstgreen oxted,
United Kingdom
February 17, 2009
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everything was bad. limited items on the menu, lack of staff would never return |
7.5 |
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Rachel
Mature couple
lewes,
United Kingdom
February 10, 2009
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staff were very helpful , the room was nice and warm we found the bed a bit to hard for our liking, and the hot water took ages to get hot |
8 |
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Gerald
Mature couple
monmouth,
United Kingdom
February 5, 2009
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This reviewer provided a score but did not have any comments |
8 |
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Susan
Mature couple
chessington,
United Kingdom
February 3, 2009
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The staff were very friendly and helpful. The evening meal was very good with good waitress service.The bed was very comfortable. The rooms are in need of refurbishment our sink was cracked & the enamel on the bath was peeling. The breakfast sevice was a little disorganised & it would have been nice to get a pot of tea-it was (not very) hot water in a flask & tea bags. |
5.5 |
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Michael
Mature couple
Wroxall,
United Kingdom
January 27, 2009
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The personnel. No outside light |
9.5 |
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Lin
Mature couple
Halstead,
United Kingdom
January 21, 2009
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The receptionist was helpful and gave all the information we required. The staff were very attentive at breakfast and were quite willing to give any help as requested. We paid a lower rate for our room as a special offer through an internet agency and thought it was value for money. The real rates were nearly double this and we felt that would have been too much for the standard we received. |
7.5 |
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Irene
Solo traveller
Colchester,
United Kingdom
January 20, 2009
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This reviewer provided a score but did not have any comments |
10 |
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Paul
Group
Rugeley,
United Kingdom
January 12, 2009
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Clean and friendly with rooms and facilities you would expect in hotels costing three times as much. Excellent |
10 |
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Anonymous
Solo traveller
United Kingdom
January 11, 2009
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It is convenient for my office HQ Only cooked breakfast available. Two Lights not working in my room. Remote control not compatible with the TV. Bathroom not very clean. General lack of interest from the staff. |
3 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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